The romantic city of Cancun is full of attractions, such as Moon Palace Golf Club and La Isla Shopping Mall, and is loved for its snorkeling spots and swimming.
Playa del Carmen is known for its beaches and clubs, and entices visitors with popular attractions including Xcaret Eco Theme Park and Playa del Carmen Main Beach.
Kids and adults alike can have a thrilling day at Xcaret Eco Theme Park, one of the top theme parks located 1.5 mi (2.4 km) from central Xcaret. Hotels.com travelers also say the area is full of friendly people and has lots of nice beaches. If you have fun at Xcaret Eco Theme Park, you'll love Xplor Theme Park and Xenses Park, both located nearby.
You can learn more about the history of Mexico City when you make a stop at a top site like Basilica of Our Lady of Guadalupe. Experience the fascinating museums and acclaimed art scene in this culturally rich area.
You can find the perfect gifts to bring home with a trip to Paseo de la Reforma, a popular shopping spot in Mexico City. Discover the area's top-notch restaurants or seek out the local tours.
You can learn more about the history of Mexico City when you make a stop at a top site like Angel of Independence Monument. Visit the shops and notable monuments in this culturally rich area.
Nothing says vacation like spending a lazy day at Playa del Carmen Main Beach, a popular beach in Playa del Carmen. Stroll along the seaside or experience the area's festivals.
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
10/10 Excellent
"Sunscape Cancun All-inclusive was AMAZING! The customer service was spectacular. This was our 3rd time in Cancun. The food was fabulous. We got to know many of the servers by name. The entire staff made us feel so special! The entertainment at the hotel is so good. We went to a Mexican show one night. A magic show one night, and a light show on our last night. Oh, another thing i loved is the snacks. Other All-inclusive are just breakfast/lunch/dinner. Sunscape has a 24 hr coffee shop, a ice cream/ fruit / candy shop that are ALL-INCLUSIVE. That is a big deal. When we were up early for an excursion and the buffet wasnt open, we could eat at the 24 hour coffee shop that had coffee, milk, bagels, cinnamon rolls, toast. That is a big deal to me. To be able to get an ice cream sundae, or ice cream cone after a day in the sun was so refreshing. The beach was spectacular. I did request a "ocean view" room on expedia, and i did not get that. I am sure if i would have made a fuss, that i would have gotten it, but did not say anything about that because we were SO PLEASED with everything else. Also, the location of this hotel is good. We were able to walk to La Isla shopping Mall. I highley recommend this property. It is a GREAT Price, for a GREAT stay."
"Dear Guest Relations,
I am writing regarding our stay beginning March 2, 2026. We originally booked an Ocean Front Junior Suite with a king bed at RIU Palace Baja California.
When we arrived at the front desk at RIU Palace Baja California, we were informed that our reservation was instead at RIU Palace Cabo San Lucas, which was not the hotel we intended to stay at or believed we had booked.
We asked whether we could remain at RIU Palace Baja California. The front desk informed us that it would be possible but that we would need to pay an additional charge. Under protest, we agreed, as we had already arrived and did not want to relocate again.
Unfortunately, the only room available was an Ocean View Junior Suite with twin beds, which is an inferior room type compared with the Ocean Front King Junior Suite we originally booked. In addition, we incurred $250.88 in extra charges plus taxi fees as a result of this change.
Given that we paid more for a room that was a downgrade from our original booking, we believe some form of compensation or refund would be appropriate.
We would appreciate your assistance in reviewing this situation and advising what can be done to resolve it fairly.
Thank you for your time and attention. I look forward to your response.
Sincerely,"
"Our stay was overall excellent. The property was clean and the staff were very responsive. The only flaws that we found were that our toilet did not work too well as the lever was broken and required us to fix it a couple times. The part we absolutely did not like was one of the time share salesmen who made us feel uncomfortable; he wanted us to visit a neighboring property and pushed us to commit. Once we changed our mind, you could tell he was mad every time we walked by him making our trip uncomfortable when running into him."
"This place is a tourist trap and false advertisement. The water park is extremely small.overly crowded for a small hotel.The mini golf course is the path walk to the pool. The beach was half a nyc block. Contained at least 20 chairs and 5 beach bed for rential. A LOT of seaweed. Felt like i was yacht thats supposed to be a cruise ship. This place deserves negative ratings "
