Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon - 1 min walk - 0.1 km
Iberostar Cancun Golf Course - 3 min drive - 1.8 km
Delfines Beach - 4 min drive - 2.5 km
La Isla Shopping Mall - 16 min drive - 10.2 km
Langosta Beach - 36 min drive - 18.5 km
Getting around
Cancun Intl. Airport (CUN) - 12 min drive
Restaurants
Marco Polo Restaurante - 5 min walk
Azvl - 4 min walk
Restaurant Las Fuentes - 5 min walk
Sun Palace - 6 min walk
Hakka - 4 min walk
About this property
Cyan Cancun Resort & Spa
Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
155 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 2 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun
Frequently asked questions
Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?
Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cyan Cancun Resort & Spa ?
Yes, there's an outdoor pool.
Are pets allowed at Cyan Cancun Resort & Spa ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cyan Cancun Resort & Spa ?
Yes, there's free self parking.
What are the check-in and check-out times at Cyan Cancun Resort & Spa ?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Cyan Cancun Resort & Spa ?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Cyan Cancun Resort & Spa and nearby?
Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Cyan Cancun Resort & Spa ?
Yes, there's an onsite restaurant.
What's the area around Cyan Cancun Resort & Spa like?
Cyan Cancun Resort & Spa is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Iberostar Cancun Golf Course. Travelers say this hotel is in a good location.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Amenities
8.0
Staff & service
6.8
Property conditions & facilities
Popular mentions
Room
Service staff
Beach
View
Restaurant
Food
Bar
Ocean view
Location
Lobby
Reviews
Verified
8/10 Very good
Feb 4, 2026
Nice rooms, beach and pool area is awesome
Jerald
Jerald, 8-night trip
Verified
10/10 Exceptional
Mar 24, 2026
I loved our bedroom with rhe hot tub
Hector
Hector, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Great place to stay nice view and clean
Sophearith
Sophearith, 2-night trip
Verified
8/10 Very good
Feb 14, 2026
Clean room, nice view, staff are friendly,
Lea
Lea, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2026
The staff are always helpful and kind
Jeffrey
Jeffrey, 7-night trip
Verified
4/10 Fair
Mar 30, 2026
The bed is very comfortable. The water is very cold (visited in March), there is no shower door, and we had to pay extra 800 pesos for blood stains on their sheets.
jason
jason, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Very welcoming staff and the facility was well
Kept and beautiful
Elvin
Elvin, 4-night trip
Verified
8/10 Very good
Feb 2, 2026
Good room good staff
JONATHON
JONATHON, 5-night trip
Verified
10/10 Exceptional
Feb 17, 2026
I love the room with the ocean view
Sabrina
Sabrina, 3-night trip
Verified
8/10 Very good
Feb 17, 2026
Elevators worked great. Supper pool and nice beach.
JOSEPH
JOSEPH, 5-night trip
Verified
8/10 Very good
Jan 26, 2026
The view was amazing!
Patricia Elena
Patricia Elena, 2-night trip
Verified
8/10 Very good
Feb 10, 2026
Great value for money. Beautiful beach and pool area
Rooms are clean and decent
One restaurant in hotel only
- pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh
Other than that great value, great day great beach location
Tracey
Tracey, 6-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Excellent resort. Great food. Great surface
Juan
Juan, 5-night trip
Verified
6/10 Good
Jan 2, 2026
Pool and beach area were great! Rooms need a bit of a cleanup/reno but overall it was perfect for my one night before flying out!
Lynzy
Lynzy, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Great poolside bar
Alicia
Alicia, 5-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Staff was great.
Francisco
Francisco, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Very clean and comfortable. Great breakfast. Easy to check in and out.
Amanda
Amanda, 1-night trip
Verified
8/10 Very good
Jan 6, 2026
all the amenities were close by, furniture was a little worn but the room was clean and the staff was very helpful
Perry
Perry, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great place. Private beach peaceful beautiful swimming pool
Diane
Diane, 2-night trip
Verified
2/10 Poor
Mar 2, 2026
staff was great
The place is old and has not been kept well
Henry
Henry, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Loved the infinity pool and view of the beach. William the bartender was very attentive and was super friendly.
Kristina
Kristina, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
its worthy for the price if your in a budget and want to go out to explore this is a great option oxxo is like 7eleven is right in front so you can go there get cheap snaks and start your adventure rooms are good for the price staff is friendly and is front ocean so its pretty nica view
Irving
Irving, 4-night trip
Verified
8/10 Very good
Jan 6, 2026
Room was okay. Staff was excellent! Food was better than any 5 star resort I frequent 3-4 times a year.