First of all Orbitz it isn’t a trustful site when you look for hotels, because they did showed that this ''property'' was wonderful and we choose right? But it was a nightmare, cracked all over the place, its turn in a part, I felt completely unsafe over there because of that and the area is very dangerous, please trust me. If you thinking about going to a hotel in Cancun dont go here, it was one of the worst experience we never had. And yes, we took off less than one hour.
The property and Orbitz didnt returned (refund) anything to us, even after I contacted Orbitz, but we safe, that’s all that matter.
I woludnt trust on Orbitz advertising descriptions anymore.Im out.