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Mex Hoteles

4.0 star property
Hotel with 2 restaurants, near Puerto Cancun Marina Town Center

Choose dates to view prices

In Downtown Cancun, Mex Hoteles offers a vibrant atmosphere with a bar, restaurant, and outdoor pool. Stay productive in the 24-hour business center or break a sweat at the gym; then unwind in your room with free WiFi. The helpful staff has left previous guests feeling right at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Free self parking
The current price is $50
$65 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.2 out of 10
Very good
(50 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 6 min walk - 0.6 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Xbalamqué Theater - 10 min walk - 0.9 km
  • Plaza 28 - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk

About this property

Mex Hoteles

  • At Mex Hoteles, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ballenitas Terraza, one of 2 restaurants, which serves Caribbean cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ballenitas Terraza - This seafood restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Casa Nader - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles offer free cancellation for a full refund?

Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mex Hoteles?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Mex Hoteles?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mex Hoteles?

Yes, there's free self parking.

What are the check-in and check-out times at Mex Hoteles?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Mex Hoteles?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Mex Hoteles and nearby?

Mex Hoteles has an outdoor pool and a fitness center.

Are there restaurants at or near Mex Hoteles?

Yes, there are 2 onsite restaurants, featuring Caribbean cuisine.

What's the area around Mex Hoteles like?

Mex Hoteles is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 11 minutes' walk from Las Palapas Park. Travelers love the hotel's prime location.

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Reviews

Mex Hoteles Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight of the day, described as quick, tasty, and very good. (5 reviews)
  • The pool area offers a great view and a smaller pool with a nice rooftop bar. (5 reviews)
  • The gym was great with a good view and sufficient facilities. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Shower
Location
Water
Restaurant
Air conditioning
Food
Bar
Lobby

Reviews

Verified

10/10 Exceptional

NIce and clean room nice service
Stéphane, 1-night trip
Verified

8/10 Very good

Amazing time there, the staff is super nice and very helpful. Very clean and modern room and hotel. We enjoyed our stay a lot!
maram, 7-night trip
Verified

8/10 Very good

Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Malcolm, 1-night trip
Verified

10/10 Exceptional

The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
DAVID, 1-night trip
Verified

6/10 Good

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
MARIE, 1-night trip
Verified

10/10 Exceptional

Friendly staff, spacious rooms totally worth it
Likhith, 4-night trip
Verified

8/10 Very good

I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
DAVID, 4-night trip
Verified

8/10 Very good

Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Dino, 7-night trip
Verified

10/10 Exceptional

Staff was friendly, kind, supportive and welcoming.
Kobe, 9-night trip
Verified

10/10 Exceptional

Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.
Kathryn, 1-night trip
Verified

8/10 Very good

Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Oscar, 2-night trip
Verified

10/10 Exceptional

Great location,great love to stay
Manuel, 4-night trip
Verified

8/10 Very good

City Escape at Good Prices

Quick one night stay not too far (about 25 minutes) to the airport with traffic. Perfect for a night where you don't need to be at the beaches, but need a room.
Charles, 1-night trip
Verified

10/10 Exceptional

It was great! I stayed 4 nights then extended it to 5 and they gave a better room for my additional stay. It's so close the bus station ADO and there are several food options around if you walk to Palapas Park. The staff was cool and the place very neat, internet is amazing everywhere. There is a Starbucks on 1st floor, a restaurant and a bar, the rooftop is very cool if you are using the pool at night as it has a night club with live music. They stored my luggage after my check out for free. Definitely will come back.
Heber, 1-night trip
Verified

8/10 Very good

We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Evann, 1-night trip
Verified

6/10 Good

rooms are pretty nice and clean, you can not turn on dry mode on the a/c, there is centrai air even with ac turned off which is good because no mosquito screen on the windows. Nothing will dry in the room which kind of sucks because you will pack a wet swimsuit unless you dry them at the roof terrace in the morning, this also means everything is moist always, also they have a habit of completely turning off air in the rooms when they are vacant, i had to have mine turned on by the staff. Also need more attention to detail, they made the bed but did not take room service dishes out. Breakfast is nice and gym is also sufficient with a little bit of imagination, rooftop has a nice view.
Tuukka, 2-night trip
Verified

10/10 Exceptional

I was impressed with price, location
Neff, 1-night trip
Verified

8/10 Very good

Good location
Paula, 5-night trip
Verified

10/10 Exceptional

Clean room and Friendly reception the hotel location 5 min walk from Ado easy to get taxi to move
Mohamad, 1-night trip
Verified

10/10 Exceptional

Very nice place, walking distance to a lot of shopping, bars and restaurants. The only down side was no hot water in the showers and you have to take a cab to the beach
Chad, 8-night trip
Verified

6/10 Good

The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Alexander, 1-night trip
Verified

8/10 Very good

Close to transportation, people very helpful. I didn’t like the shower, no hot water.
Erika, 3-night trip
Verified

4/10 Fair

Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.
Jaan, 1-night trip
Verified

8/10 Very good

Showers could be better. Air conditioning works good a little too good had to turn off but no off switch had to go to breakers to shut off.
Christian, 3-night trip
Verified

10/10 Exceptional

The property was great I’ve gone twice. Once in 2021 and recently in May of 2024. I go because I can walk across the street and there’s an extreme amount of nice bars and restaurants. The food is good at the hotel. They did give me a small room the second time but I think it’s because I bought it on Expedia. I think it’s best if you order your reservation on the original website. But the customer service is good.
Laura, 4-night trip