Steps away from Punta Esmeralda Beach, Punta Esmeralda offers a tranquil retreat with an outdoor pool and a restaurant. Connect to WiFi, unwind on the sun-kissed terrace, or explore nearby Gran Coyote Golf and Mamitas Beach.
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710
What's nearby
Playa 88 - 11 min walk - 1.0 km
Punta Esmeralda Beach - 13 min walk - 1.1 km
Guadalupe Church - 14 min walk - 1.2 km
Mamitas Beach - 4 min drive - 2.5 km
28 de Julio Square - 4 min drive - 2.1 km
Getting around
Cancun Intl. Airport (CUN) - 47 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.4 km
Restaurants
Naos - 17 min walk
Hadar - 17 min walk
Sunset Grill - 6 min walk
Capella - 7 min walk
illy cafe - 7 min walk
About this property
Hotel Punta Esmeralda Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen puts you just a 5-minute drive from Punta Esmeralda Beach and Gran Coyote Golf. Guests can take a dip in the outdoor pool or grab a bite to eat at Resto Esmeralda, which serves breakfast and lunch. This Mediterranean hotel is also within a short drive of Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course.
At a glance
DONE
Hotel size
28 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service (limited hours)
What to do
Fishing nearby
Services
24-hour front desk
Facilities
Built in 2017
Terrace
Mosquito nets
An outdoor pool
Mediterranean architecture
Accessibility
Elevator
Room amenities
Be entertained
21-inch TV
Satellite TV channels
Home comfort
Air conditioning
Fan
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Resto Esmeralda - This family restaurant serves breakfast and lunch.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 10 (subject to availability)
Late check-out can be arranged for an extra charge of USD 10 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen
Frequently asked questions
Is there a pool at Hotel Punta Esmeralda Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Punta Esmeralda Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Punta Esmeralda Playa del Carmen?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Punta Esmeralda Playa del Carmen?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-out is available.
Is there an onsite casino at Hotel Punta Esmeralda Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Hotel Punta Esmeralda Playa del Carmen and nearby?
Have fun during the warmer months with activities nearby such as fishing. Hotel Punta Esmeralda Playa del Carmen also has an outdoor pool.
Are there restaurants at or near Hotel Punta Esmeralda Playa del Carmen?
Yes, there's an onsite restaurant, Resto Esmeralda.
What's the area around Hotel Punta Esmeralda Playa del Carmen like?
Hotel Punta Esmeralda Playa del Carmen is a short 13-minute walk from Punta Esmeralda Beach and 13 minutes' walk from Playa 88.
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Reviews
Hotel Punta Esmeralda Playa del Carmen Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.2
Location
8.2
Staff & service
7.8
Property conditions & facilities
Popular mentions
Service staff
Beach
Room
Biking
Bed
Taxi
Walking
Towns
Location
Neighborhoods
Reviews
Verified
8/10 Very good
Mar 10, 2025
Hotel is nice. Staff very friendly , is close to a very nice beach
Little far away from downtown Playa del carmen.
Mathias
Mathias, 2-night trip
Verified
10/10 Exceptional
Mar 27, 2025
It was good pool at the nice.
Jaime
Jaime, 3-night trip
Verified
8/10 Very good
Feb 4, 2025
Near by a beatifull beach
Hector
Hector, 21-night trip
Verified
6/10 Good
Mar 15, 2025
Far from 5ta but close to beaches ⛱️
Nancy
Nancy, 11-night trip
Verified
6/10 Good
Apr 17, 2025
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
JUAN
JUAN, 1-night trip
Verified
8/10 Very good
Feb 22, 2025
Near the beach
Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Denis
Denis, 1-night trip
Verified
6/10 Good
Jan 31, 2025
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here.
1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that.
BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath)
Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
Richard
Richard, 3-night trip
Verified
4/10 Fair
Dec 29, 2024
Okay, i REALLY wanted to love staying here. We wanted to get away for the holidays, stay away from the resorts and support a smaller community outside of the craziness of the tourist area. I knew things may be subpar bc of the christmas vacationers.
This location is super quiet and very close to one of the most beautiful, public (free) beaches in playa (beach 88)
Unfortunately, thats where the perks kind of stop.
The continental breakfast was brown apples and bimbo toast. I get it, i'm not expecting anything huge but be honest in the profile guys! We came down multiple times between 7:30-9:00 and often there were just the 'scrappy ends' left.
The room we stayed in was modest. The FIRST room we stayed in had no windows, no toilet seat and no blanket. We toughed it one night and then the next day mentioned to the staff we were cold and the toilet seat was non-existent. They switched our room quickly that afternoon and put us on the 4th floor which was a huge gain from where we were originally that morning. I noticed I left my shampoo in the former room and asked the staff if they had collected it since it had only been 4 hours since we switched and the maid had 'thrown it out'. Beds were made but room never swept over 6 days of staying there. We would have even swept ourselves! no towels were given unless you asked 2-3 times. We were going to tip at the end of the stay but I couldn't after dropping the ball so many times.
alarice
alarice, 7-night trip
Verified
10/10 Exceptional
Jul 13, 2025
cheap price for a good staying
Leslie Mayté
Leslie Mayté, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Amazing place and people
Mackenzie
Mackenzie, 8-night trip
Verified
4/10 Fair
Oct 7, 2025
Cheap but not decent hotel, only one night for those in great need. Towels are dirty and worn, breakfast cosists of coffee and apple, washrooms need to be renovated
Olga
Olga, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2023
Fabulous little hotel!
Paul
Verified
10/10 Exceptional
Aug 18, 2022
Excelente facilities and easy to move around
Aaron Sandy Damian
Aaron Sandy Damian, 2-night trip
Verified
6/10 Good
Feb 19, 2023
Nice room nice pool area
Nathalie
Nathalie, 5-night trip
Verified
2/10 Poor
Feb 3, 2025
Skip this place.
Kayleen
Kayleen, 7-night trip
Verified
4/10 Fair
Aug 11, 2025
Very noisy area, you can see roof tops very dirty
Marisol
Marisol, 1-night trip
Verified
2/10 Poor
Oct 24, 2025
The room provided was completely decrepit. I find it astonishing that any employee would be comfortable putting a guest in that room.
After a long day of traveling. We arrived at the room and the sheets were dirty with yellow stains and blood, the room was so humid the walls had black mold including in the bathroom. The towels provided were also dirty so much that at night i even decided to go buy a towel.
Do yourself a favor don't stay here
patricia
patricia, 1-night trip
Verified
6/10 Good
Apr 26, 2025
basic hotel with good roof terrace
A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
David
David, 2-night trip
Verified
6/10 Good
Feb 4, 2025
Taxi service for shuttles and $1100 pesos for transportation each way from and to the airport.
ROSELINE
ROSELINE, 28-night trip
Verified
10/10 Exceptional
Feb 16, 2023
Staff is polite and accommodating, the hotel
Is comfy and artsy. Will come back again
cesar
cesar, 7-night trip
Verified
8/10 Very good
Jan 20, 2025
Very nice view, but not hot water
JOSUE ANGEL
JOSUE ANGEL, 1-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Property is not near the beach or shopping. Staff was nice.
Sandra
Sandra, 3-night trip
Verified
10/10 Exceptional
Jan 15, 2023
great hotel
very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen
no breakfast. would be nice if they had coffee available in the morning.
Alexey
Alexey, 1-night trip
Verified
8/10 Very good
Nov 3, 2022
Super clean and spacious room. Bed was firm but comfy. Friendly staff. Quiet at night.
Madelaine
Madelaine, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2023
It was a good experience hope have best better deals next time