Located in a vibrant neighborhood, Hotel Turquesa Maya offers a warm welcome with cooked-to-order breakfast and local cuisine at its on-site restaurant. Take advantage of the free grocery shopping service, unwind in the garden or use laundry facilities; guests appreciate the helpful staff and convenient amenities like WiFi.
Reviews
7.87.8 out of 10
Good
Popular amenities
Laundry facilities
Non-smoking
Air conditioning
24/7 front desk
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant
Breakfast available
Room service
24-hour front desk
Air conditioning
Garden
Free grocery shopping service
Self-serve laundry
Luggage storage
Tour/ticket assistance
Banquet hall
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
Free grocery shopping service
The current price is $34
$34
$44 total
includes taxes & fees
Feb 22 - Feb 23
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room
Double Room
Highlights
Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Sleeps 2
1 King Bed
View all photos for Triple Room
Triple Room
Highlights
Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Sleeps 3
3 Twin Beds
View all photos for Quadruple Room
Quadruple Room
Highlights
Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Sleeps 4
2 Queen Beds
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Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210
What's nearby
Centro Cultural Chan Santa Cruz - 17 min walk
Santuario de la Cruz Parlante - 17 min walk
Pueblo Felipe Carrillo Plaza - 18 min walk
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 135 min drive
Restaurants
Tacos Don Rey - 16 min walk
Los Bambus - 13 min walk
Asadero el Pollo - 14 min walk
Tendejón y antojitos "Los 4 Hermanos - 14 min walk
El Pastorcito Maya - 18 min walk
About this property
Hotel Turquesa Maya
When visiting Felipe Carrillo Puerto, Hotel Turquesa Maya is a great choice to consider. Guests looking for a bite to eat can check out Turquesa Maya, which serves local cuisine.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge)
Restaurant
Room service (limited hours)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free grocery shopping service
Luggage storage
Facilities
1 building/tower
Garden
Banquet hall
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Special features
Dining
Turquesa Maya - This restaurant specializes in local cuisine.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 for adults, and USD 10 to 15 for children
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya
Turquesa Maya Felipe Carrillo
Hotel Turquesa Maya Hotel
Hotel Turquesa Maya Felipe Carrillo Puerto
Hotel Turquesa Maya Hotel Felipe Carrillo Puerto
Frequently asked questions
Does Hotel Turquesa Maya offer free cancellation for a full refund?
Yes, Hotel Turquesa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Turquesa Maya?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Turquesa Maya?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Turquesa Maya?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Turquesa Maya and nearby?
Hotel Turquesa Maya has a garden.
Are there restaurants at or near Hotel Turquesa Maya?
Yes, Turquesa Maya offers local cuisine.
Does Hotel Turquesa Maya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Turquesa Maya like?
Hotel Turquesa Maya is a short 18-minute walk from Pueblo Felipe Carrillo Plaza and 17 minutes' walk from Centro Cultural Chan Santa Cruz.
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Hotel Turquesa Maya Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 5, 2023
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Greg
Greg, 1-night trip
10/10 Exceptional
Jun 1, 2023
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Danny Ruben
Danny Ruben, 2-night trip
10/10 Exceptional
Jan 4, 2023
Inexpensive very friendly staff and very clean!
jordan
jordan, 1-night trip
6/10 Good
Apr 27, 2024
Room was spacious
Nataniel
Nataniel, 1-night trip
8/10 Very good
Nov 11, 2023
R
Everything was good for a smaller pueblo.
Carol
Carol, 1-night trip
6/10 Good
Mar 27, 2024
Limited parking spaces. Reception not as friendly.
Azalia
Azalia, 1-night trip
4/10 Fair
Feb 23, 2024
Not good but no other choices
Philip
Philip, 3-night trip
4/10 Fair
Jul 2, 2024
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
ROBERT
ROBERT, 3-night trip
8/10 Very good
Dec 25, 2022
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.
xiangzheng
8/10 Very good
Jan 10, 2025
El internet podría mejorar
Bien solo el internet un poco bajo
Verified traveler
1-night trip
10/10 Exceptional
Dec 10, 2024
Nancy
Nancy, 1-night trip
10/10 Exceptional
Nov 1, 2024
Esta bien ubicado
Gabriela
Gabriela, 1-night trip
10/10 Exceptional
Oct 31, 2024
Todo bien
Alexandro
6/10 Good
Oct 15, 2024
Era la unica opcion de la zona, para descansar esta OK
Oscar
Oscar, 1-night trip
10/10 Exceptional
Oct 5, 2024
Alexis
Alexis, 1-night trip
10/10 Exceptional
Oct 2, 2024
Muy bien
Rigoberto
Rigoberto, 1-night trip
10/10 Exceptional
Oct 2, 2024
Excelente
Rigoberto
Rigoberto, 1-night trip
8/10 Very good
Sep 23, 2024
Limpio y los chicos muy amables todos gracias
blanca Estela
blanca Estela, 2-night trip
10/10 Exceptional
Sep 20, 2024
Todo bien
Alexandro
Alexandro, 1-night trip
8/10 Very good
Sep 10, 2024
LUIS
LUIS, 1-night trip
10/10 Exceptional
Aug 31, 2024
Se preocupan por mejorar y hay cordialidad hacia los clientes.
Jose Alberto
Jose Alberto, 1-night trip
4/10 Fair
Aug 29, 2024
Javier
Javier, 2-night trip
10/10 Exceptional
Aug 28, 2024
Es un lugar tranquilo, ideal para el descanso.
Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.
Jose Alberto
Jose Alberto, 1-night trip
10/10 Exceptional
Aug 25, 2024
juan arana
juan arana, 1-night trip
10/10 Exceptional
Aug 19, 2024
Todo esta muy bien, solo hay un pequeño detalle en sus toallas, sugiero que adquieran un nuevo lote, porque ya requieren renovación en ese aspecto.