At BESPOKE, member of Small Luxury Hotels, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Apartments offer up nice touches like rainfall showerheads, espresso makers, and comfy beds with Egyptian cotton sheets.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Beach
On the beach
Pool/Spa
Outdoor pool
Full-service spa
Spa open daily
Massages
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Free valet parking on site
Food and drink
Refrigerator (full size)
Microwave
Espresso maker
Cookware/dishes/utensils
Blender
Toaster
Dining
Free continental breakfast available daily 7:30 AM–10:00 AM
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Day bed
Bed sheets provided
Pillow top mattress
Egyptian cotton sheets
Bathrooms
Shower
Rainfall showerhead
Towels provided
Hair dryer
Entertainment
42-inch Smart TV with digital service
Netflix
Streaming services
Outdoor areas
Outdoor furniture
Laundry
Laundry detergent
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Elevator door width (inches): 31
Pool hoist on site
Stair-free path to entrance
14 stairs to reach property
Well-lit path to entrance
Wheelchair accessible
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 33
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Chef
Local maps
Window screens
Guidebooks/recommendations
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
Laptop-compatible safe
Things to do
Snorkeling nearby
Windsurfing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
22 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 30 per accommodation, per night
Policies
Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum
Frequently asked questions
Does BESPOKE, member of Small Luxury Hotels offer free cancellation for a full refund?
Yes, BESPOKE, member of Small Luxury Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BESPOKE, member of Small Luxury Hotels?
Yes, there's an outdoor pool.
Are pets allowed at BESPOKE, member of Small Luxury Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BESPOKE, member of Small Luxury Hotels?
Yes, there's free valet parking.
What are the check-in and check-out times at BESPOKE, member of Small Luxury Hotels?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is 11:00 AM.
What is there to do at BESPOKE, member of Small Luxury Hotels and nearby?
Have fun with nearby activities like hiking, snorkeling, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool.
What's the area around BESPOKE, member of Small Luxury Hotels like?
BESPOKE, member of Small Luxury Hotels is a short 1-minute walk from Tulum National Park and 10 minutes' walk from Cenote Manatí.
BESPOKE, member of Small Luxury Hotels Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.4/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 23, 2024
Donzelle
Donzelle, 7-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 7, 2024
Super great place !
Jenny
Jenny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2024
Great new hotel, still setting things up but you can see it will be one of the best in the area
Jason
Jason, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
8/10 Very Good
Apr 3, 2024
Verified traveler
3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Mar 27, 2024
The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Sara
Sara, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !