Is there a pool at Casa Altamar?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Casa Altamar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Altamar?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Casa Altamar and nearby?

Casa Altamar has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Casa Altamar?

Yes, there's an onsite restaurant.

What's the area around Casa Altamar like?

Casa Altamar is a short 6-minute walk from Tulum National Park and 5 minutes' walk from Cenote Manatí.

Casa Altamar, Tulum: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 18, 2025

Our room was beautiful, comfortable and spacious. We loved the pool and ocean access, and lounging on the beach. The staff at Casa Altamar were the best we met on our 2 week trip to Mexico. They were so kind, accommodating and thoughtful. Tulum is a unique destination, with different "zones," each with their own vibe. Casa Altamar is north of the town center and "party" beach area. That means you get a quiet and secluded beach (huge plus!) It is a 15min drive to town if you want to explore other parts of Tulum and there are only a few restaurant options nearby, though the hotel's own restaurant is tasty and reasonably priced for the area. It isn't a sandy entry-point beach but the water is beautiful to swim in, they provide snorkels, paddleboards and kayaks.

Rebekah, 3-night trip

10/10 Exceptional

Mar 7, 2024

Great hotel in a great location. Good food and drink at fair prices on offer.

Andrew, 3-night trip

10/10 Exceptional

Jan 28, 2020

I loved the relaxing atmosphere and hospitable staff.

2-night trip

10/10 Exceptional

Sep 27, 2023

Beachside stay

Amazing, staff always friendly, felt like home!

Margaret, 5-night trip

10/10 Exceptional

Feb 15, 2025

Beautiful space.

Janet, 3-night trip

10/10 Exceptional

Dec 21, 2024

The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.

Adelaide, 4-night trip

10/10 Exceptional

Feb 2, 2025

Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍

Andrea, 3-night trip

10/10 Exceptional

Feb 20, 2025

We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.

Ania, 2-night trip

10/10 Exceptional

Jan 23, 2023

I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!

Christie, 3-night trip

10/10 Exceptional

Feb 1, 2024

This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete.

Jeroen, 5-night trip

10/10 Exceptional

Jan 18, 2025

Amazing hotel and staff

What an amazing hotel with private beach and pool and bit outside of Tulum city. The staff was wonderful and they went above and beyond. The food on the hotel was also very good and the chef was up for making us food outside of the menu. I would for sure recommend this place for people who wants to visit to Tulum but don’t want to live in the busy, party area.

Christina Dahl, 6-night trip

10/10 Exceptional

Jan 23, 2025

Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.

Kimberley, 4-night trip

10/10 Exceptional

Nov 2, 2022

Beautiful small and quite hotel off Tulum‘s main spots. Amazing views. Good food. And most important really great staff! Would recommend to family and frieds to stay there when in Mexico/Yucatan/Tulum area.

10/10 Exceptional

Feb 16, 2024

We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.

Wesley, 3-night trip

10/10 Exceptional

Dec 18, 2022

Beautiful, secluded hotel

We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.

Chandi, 3-night trip

10/10 Exceptional

Jan 22, 2024

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.

Anne-Sophie, 2-night trip

10/10 Exceptional

Aug 25, 2023

I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.

10/10 Exceptional

Aug 28, 2023

We won’t stay anywhere else.

This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.

Travis, 2-night trip

10/10 Exceptional

Mar 31, 2023

Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.

biju, 3-night trip

10/10 Exceptional

Nov 30, 2023

I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!

Tera, 6-night trip

8/10 Very good

Jan 16, 2024

It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.

3-night trip

10/10 Exceptional

Feb 10, 2024

I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!

Ruthie, 7-night trip

8/10 Very good

Mar 10, 2023

Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay.

Leslie, 4-night trip

8/10 Very good

Dec 9, 2023

Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay.

George, 4-night trip

10/10 Exceptional

May 12, 2025

Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!

Aaron, 6-night trip

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