Hotels in Centro - Supmza 001

"The resort was amazing, the staff are very friendly and very helpful. We had some minor issues when we first got there, but they were quick to rectify the situation. We will be staying there or at another resort just like it and other places."

"Excellent for spending time with the family."

"Great hotel. "

"Clean room friendly staff "

"Poor service. Restaurants were empty but still didn’t allow us in.breakfast Buffet don’t have basic fruits like banana, apple, mango. Once food is finished in buffet bowls, no one is filling it up. Rice once finished , no one refilled the containers. Breads during the breakfast were finished. Ice cream shop guy said cones are finished even though I saw a huge huge box of waffle cones under the shelf. Couldn’t get premium liquor like macallan or blue label and not even glenfiddich at the restaurants even though we were ready to pay for it. JW Black label tasted very weird. Reserved a cabana for whole day but someone else took it without even paying for it and management couldn’t do anything about it. So so so many flaws. Will never go there again. Bad experience "

"Yes"

"Hotel was very good! We had a great view of the beach and easy access to all pools and facilities. Our room was very ample and with all that you may need, but it needed maintenance, shower door didn´t close and seemed as it was to fall off its hinges, and the bathroom walls needed some maintenance as well. Buffet was ok. There is a surf wave pool which was awesome! Our son had a blast."

"Food was good, staff was very friendly and nice and air conditioning was good "

"Great location and weather, and the staff were very friendly and helpful. However, we had an issue with the shower not draining, and it wasn’t fixed even after calling. The food quality wasn’t as good as expected for the price. Also, be careful—things on-site are quite expensive. Overall, a decent experience if you plan ahead."