Hotels in Villas Tulum

"Copal was a very nice place to stay. I would definitely stay again, only next time I will request a suite on the other side of the property as there was a bar across the street that fancies itself a club. The music was quite loud, which made sleep elusive for me. "

"This property uses a system of code bar to enter the property since there is no staff after 6pm. The code bar was sent to my phone but never worked. I had to call the security guard every night to be able to enter and jump the gate in the day time to enter. Every day in the morning the staff recheck the code bar but it never worked. The parking is located 400 meters from the property and across the street. The gate is always closed and locked down. Every time I needed to park my car, which occurred at least two times a day, I had to leave it in front the gate walk to the hotel front desk or call the security. Someone would then walk back with me and unlock the parking gate. One day a police man came to inquire why I had left my car in front of the gate! I explained him why he was not pleased! This is an embarrassing situation no one wants on a vacation. Every time I needed to go out using my car someone had to come with me to unlock the gate. This was very enoying and made my stay there unpleasant. The roof top pool and lounge which was displayed in the pictures was closed for repairs. This was a disappointment since this was one of the factors that attracted us to that hotel! I would never reserve that place again."

"Amazing scenery, very up kept amazing staff. "

"Everything from the room, golf cart transportation, swim up bar etc was excellent - very kid friendly too"

"would be nicer if they have more sunbeds and bring up the food quality"

"The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!"

"Great and helpful staff! Enjoyed the pool a lot at the sunset "

"Kids club is the best! "

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"