On Playa del Carmen's vibrant shores, Ahava Hotel welcomes you to its sun-kissed poolside bar and Italian restaurant LA FAMIGLIA. Enjoy the outdoor pool, unwind on the tranquil terrace, or connect with in-room WiFi while taking advantage of express check-out and luggage storage.
When you stay at Ahava Hotel, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Other features include an indoor pool and a terrace.
At a glance
DONE
Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
24-hour offsite parking within 787 ft (USD 5 per day)
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Terrace
Mosquito nets
An indoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Smooth flooring in public areas
Tile flooring in public areas
Room amenities
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Window screens
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Parking
Parking is available nearby and costs USD 5 per day (787 ft away; open 24 hours)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen
Frequently asked questions
Does Ahava Hotel offer free cancellation for a full refund?
Yes, Ahava Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ahava Hotel?
Yes, there's an indoor pool.
Are pets allowed at Ahava Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ahava Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Ahava Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
Is there an onsite casino at Ahava Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.
What is there to do at Ahava Hotel and nearby?
Ahava Hotel has an indoor pool.
What's the area around Ahava Hotel like?
Ahava Hotel is a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ahava Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Amenities
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The property is close to the beach, making it a great location for beach-goers. (3 reviews)
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
David E.
David E., 4-night trip
Verified
6/10 Good
Dec 9, 2025
The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming
milad
milad, 1-night trip
Verified
4/10 Fair
Jan 1, 2026
Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.
Maria Clara
Maria Clara, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2024
We really enjoyed our stay. Staff was sweet, property so clean, great location
Tanya
Tanya, 1-night trip
Verified
2/10 Poor
Jun 25, 2025
The staff was very pleasant and helpful. Just wish the room had more amenities and local TV channels.
Luis
Luis, 1-night trip
Verified
8/10 Very good
Mar 24, 2025
Ever basis and clean. Great location. Staff was very helpful
Corina Elizabeth
Corina Elizabeth, 21-night trip
Verified
10/10 Exceptional
Oct 2, 2024
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Selena
Selena, 7-night trip
Verified
10/10 Exceptional
Dec 19, 2024
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Giulio
Giulio, 1-night trip
Verified
8/10 Very good
Feb 17, 2024
Very convenient clean for the price is very good
Roxana
Roxana, 2-night trip
Verified
8/10 Very good
Dec 30, 2023
Central location walking distance to everything. Rooms clean and spacious.
Sharla
Sharla, 3-night trip
Verified
10/10 Exceptional
Feb 6, 2024
Great location. Clean and affordable budget hotel. Great Italian restaurant in same location plus an excellent sports bar run by Canadians. Go Hab Fans. Close to beach, bars, grocery store and bus station.
George
George, 7-night trip
Verified
6/10 Good
Mar 27, 2024
Location was great, property was very minimal. Good for a place to sleep but not much else.
Ashley
Ashley, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2024
Friendly staff who go above and beyond. Clean and tidy place.
Robertas
Robertas, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2024
The Room is very clean
Eduardo
Eduardo, 1-night trip
Verified
8/10 Very good
Mar 12, 2024
Nice and clean
Germain
Germain, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2024
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue
In general the hotel it’s very clean just need a extra blanket for bed
Elda
Elda, 1-night trip
Verified
8/10 Very good
Apr 9, 2024
Upon arrival the receptionist was not fluent in English but he was helpful
There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill.
Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Bernadette
Bernadette, 4-night trip
Verified
6/10 Good
Jul 18, 2024
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Christine Angel
Christine Angel, 4-night trip
Verified
6/10 Good
Apr 15, 2025
Ahava was a great place to stay for a night in between our travels, for the price we paid. The rooms are nothing flash, but is a good affordable option for a short period of time. The location allows you to walk around playa del carman easily if you don’t have much time to properly explore. Only complaints would be that we didn’t have any hot water, and our safe didn’t work, we also only had 1 towel between the 2 of us. There was also only 1 working power point in the room, which was in the bathroom. Photo’s definitely look a little different to what it is. However, the staff were very lovely. Very warm and welcoming. Great value for money!
Amalee
Amalee, 1-night trip
Verified
4/10 Fair
Nov 17, 2025
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room.
Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Francesca Nicole
Francesca Nicole, 10-night trip
Verified
10/10 Exceptional
Mar 14, 2025
Totally amazing stay, great for the price. We were literally in the heart of playa del. We took walk in night and it was surrounded by the best restaurants and night clubs, it is a very well secured street with police and national guards all over. Loved the staff. Very welcoming. It is exceptional place for this low price. It is certainly unrated place.
We stayed for 2 days, parking is not on site but literally couple of blocks, if you not find spot in that covered building parking, I would advice to just wait until someone takes out their car. In 2 days, we were just fine with parking. On the day of checkout, I noticed my car tire were flat. So I told my wife to stay at the hotel desk with luggage, the guy at reception whose name is VLADIMIR DIAZ asked me if I had spare tire and he could help me. He came with me and changed the tire for me in the parking, we got back in 20 mins and I was so much relived. Otherwise it could have been costed me 400 pesos or more and 2 hours at least.
I asked him, what do I owe him and he said nothing I still gave him some. Such a gentlemen. So I asked his name and wrote on paper. It was blessing that he came for help. Above and beyond. Loved the stay
Abhijitsinh
Abhijitsinh, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Good place to stay at a good price nothing to fancy but near 5th ave and lots of food options near by
Eulises
Eulises, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Staff always helpful with al my questions and requirements I recommend 100% the hotel