Hotels in Kantenah

"The room needs an update. Staff needs better training. Breakfast was good and the bars."

"Second stay at this resort. First time was in 2013 and second time was in 2026. The property is unique because of its size and dedication to preserving the natural habitat that it is built on. There is never more than a 5 min wait for trolley car to take you wherever you want to go. À la carte’s are hit and miss. The buffet is a real good backup. No one in our party got sick. I do have a knock against the colonial pool as it is imo too deep. I’m 5’10” and I had to tippie toe through the pool. When I grab a drink, I want to be able to walk with it. White sands’ pool was at a decent height though. My other knock is the family selections upgrade. It wasn’t for us personally. The best value came from the 24 hr concierge which was amazing and went out her way to make sure our vacation was comfortable and our requests were always looked after. Outside of that, we didn’t find value in the upgrade. Keep in mind my kids are teenagers. All-in-all, the staff were so kind and polite and they really care about your experience. I would recommend this resort to families, especially ones that are visiting Mexico for the first time. *** unfortunately sargasm is real and very prevalent "

"Our stay at El Dorado Seaside Palms was fantastic! The staff were absolutely great, very kind and helpful. When we arrived we were given a free upgrade to a premium room with an ocean view! The beach was great! We enjoyed having fish swim around us while in the water! It wasn't too hard to get a beach chair and there was often someone coming by to offer to bring us drinks. There is also a great BBQ place for lunch on he far side of the beach that has ribs, sausage, chicken, veggie skewers, beef flank, and nachos. The food was good, the rooms were clean and continually cleaned. There are also lots of lunch buffet options, a taco bar, pizza, burgers, hotdogs, burritos, and full buffets. One of these had a guy grilling fresh salmon and making up pasta! They always ask your room number when going to eat and we found out that this was in case anyone gets sick, they can try ad trace it and find out how it happened. I really appreciated that they are doing their best to protect the guests. We also enjoyed the free excursions. We got to ride a catamaran and go snorkeling and that was fantastic. The Cenote swim was also a wonderful experience! We would 100% come again! Our only complaints were that we ended up getting roped into a membership presentation and there were a few times at the beach when a couple woman decided to go topless even though they weren't in the hidden beach portion (there is actually a nudist portion that is private)."

"Great rooms and hotel - will stay again "

"The grounds were amazing and we loved the animals that roamed everywhere. Very fun! Our room was clean and well maintained. We even had a minor issue with our ac and it was handled promptly with no issues after. Being able to snorkle everywhere on the property was great! We enjoyed the proximity to Xplor and Xcaret! "

"Amazing hotel! Family friendly in all aspects. "

"Excellent stat"

"Everything was very clean - endless activities to take part in. The staff went well above and beyond to ensure our stay was amazing."

"The food was very fresh and delicious!"