Hotels in Playa del Secreto

"Excellent staff service, clean room."

"Malos procesos Problemas de administración Personal 90% servicial pero los procesos y políticas hacen un servicio malo "

"My vacation was ruined by a number of factors, which I will definitely share."

"clean rooms, friendly staff, and lots of fun activities around the resort! "

"On the first day, the air conditioner had a severe moldy smell that caused a terrible headache and sore throat. After that, I couldn’t use it at all, no matter how hot it was. The amenity containers also seemed poorly cleaned and had a strong damp, wet rag smell, which was extremely unpleasant and unhygienic."

"Excellent customer service "

"Highly recommend "

"Clean room | Staff | Business-friendly"

"Disappointed with Grand Princess Riviera/Sunset. Our flight was canceled, causing us to arrive a day late. We got to the resort around 1 AM, had to carry our own luggage up two flights of stairs, and were told an extra night would cost 3 times as much. Staff acted like rooms weren’t available, even though the resort was empty and under construction. We were denied both a refund and the ability to shift our dates. Guests shouldn’t have to cover costs caused by circumstances beyond their control. Hoping for a fair resolution. "