Sensira Resort & Spa Riviera Maya

Clasificación del alojamiento: 4.5
Hotel junto a la playa en Puerto Morelos con 5 restaurantes y spa

Elige las fechas para ver los precios

Sensira Resort & Spa Riviera Maya es ideal para una estancia en la playa de Puerto Morelos. Con 4 piscinas al aire libre, la diversión está garantizada; y si te apetece relajarte, en el spa podrás recibir masajes. Aquí tendrás para elegir, con 5 restaurantes donde comer y 5 bares con salón para refrescarte con una bebida. Otros aspectos destacados de este hotel de lujo incluyen una discoteca, un club infantil gratuito y un bar junto a la piscina.

Comentarios

7,4 de 10
Bueno

Servicios populares

  • Piscina
  • Spa
  • Aparcamiento gratuito
  • Wifi gratis
  • Restaurante
  • Aire acondicionado

Alojamientos similares

Vista aérea de un complejo turístico con múltiples piscinas, una zona de playa y un paseo marítimo frente al mar.
The Westin Cancun Resort & Spa
Zona Hotelera
  • Piscina
  • Aparcamiento gratuito
  • Wifi gratis
  • Restaurante
8.6 sobre 10, Excelente, 3.371 comentarios
El precio actual es de 128 €
incluye tasas e impuestos
Del 15 nov al 16 nov
The Westin Cancun Resort & Spa
Comparar alojamientos parecidos
Mod logo
Inicia sesión para echar un vistazo a las ventajas y los descuentos de los que puedes disfrutar. Cuantas más aventuras, ¡más recompensas!
Iniciar sesión
Registrarme gratis

Información sobre la zona

Mapa
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, Puerto Morelos, QROO, 77580

Qué hay en los alrededores

  • Parque Nacional Arrecife de Puerto Morelos - A 11 min a pie - 1.0 km
  • Bahía de Petempich - A 7 min en coche - 2.8 km
  • Playa Puerto Morelos - A 14 min en coche - 10.8 km
  • Playa Ojo de Agua - A 18 min en coche - 14.4 km
  • Plaza Central de Puerto Morelos - A 19 min en coche - 14.7 km

Cómo moverse por la zona

  • Cancún, Quintana Roo (CUN-Cancún Intl.): a 23 min en coche (20,7 km)
  • Aeropuerto Internacional de Tulum (TQO): a 127 min en coche (145,8 km)
  • Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel): a 45,1 km

Restaurantes

  • ‪Preferred Club Bar - ‬A 7 min en coche
  • ‪La Tentazione Osteria - ‬A 1 min a pie
  • ‪La Parrilla - ‬A 7 min en coche
  • ‪Miyako - ‬A 18 min en coche
  • ‪Barefoot Grill at Secrets Silversands - ‬A 7 min en coche

Acerca de este alojamiento

Sensira Resort & Spa Riviera Maya

  • Sensira Resort & Spa Riviera Maya es ideal para una estancia en la playa de Puerto Morelos. Con 4 piscinas al aire libre, la diversión está garantizada; y si te apetece relajarte, en el spa podrás recibir masajes. Aquí tendrás para elegir, con 5 restaurantes donde comer y 5 bares con salón para refrescarte con una bebida. Otros aspectos destacados de este hotel de lujo incluyen una discoteca, un club infantil gratuito y un bar junto a la piscina.

De un vistazo

ENTRADA
15:00
SALIDA
12:00

Tamaño del hotel

    • 359 habitaciones

Entrada y salida

    • Hora de inicio de la entrada: 15:00; hora de fin: cualquier hora del día
    • Edad mínima para efectuar el registro de entrada: 18
    • Se puede efectuar el registro de salida hasta las 12:00

Instrucciones especiales de entrada

    • El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento.
    • La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Documentación para el registro de entrada

    • Es obligatorio presentar una tarjeta de crédito o de débito, o dejar un depósito en efectivo, para posibles cargos adicionales.
    • Pueden pedirte un documento de identidad válido.
    • La edad mínima para realizar el registro de entrada es de 18 años.

Menores

    • Servicio de cuidado infantil gratuito
    • Actividades infantiles supervisadas gratuitas
    • Club infantil gratuito

Mascotas

    • No se admiten mascotas

Internet

    • Conexión wifi gratis en las zonas comunes
    • Conexión wifi gratis en las habitaciones (velocidad: 25 Mbps o más)

Aparcamiento

    • Aparcamiento sin asistencia gratuito en las instalaciones

Información adicional

    • Alojamiento para no fumadores

Comentarios

Comentarios sobre Sensira Resort & Spa Riviera Maya

7,4

Bueno

9,0

Limpieza

8,2

Servicios

8,6

Personal

8,6

Instalaciones y estado del alojamiento

Comentarios

Comentario verificado

10/10 Excepcional

La propiedad muy bien, solo que yo pagué un todo incluido según la página de Expedia y al llegar no se respetó ni el hotel ni Expedia
Comentario verificado

8/10 Muy bueno

Me gustaron mucho las instalaciones para los niños pero el area de niños chiquitos la cerraban a las 10:00 pm y el resto para niños mas grandes a las 11:00. Porque no cierran todo a la misma hora.
Comentario verificado

4/10 Aceptable

Regresé después de un año, por la grata experiencia que tuve en 2024, sin embargo, dudo que alguna vez regrese. Solicité
Comentario verificado

2/10 Mediocre

Pésima experiencia en el check in como clientes VI

La primer noche no estaba surtido el bar, no habia amenidades en el baño, la recepcion fue pésima nos tuvieron afuera ya que nuestro nombre no estaba inclyido en su lista, despues en recepcion mencionaron que no estaba nuestra reservación llamé al swrvicio de hotels y nl pude entrar a la llamada con mi numero de reservacion, hasya la 4a ocasión me atendieron amablemente y resolvieron el problema cuando con mi teléfono le comuniqué al de recepción, el cual no fue amable ni empático y después de un par de horas nos dieron acceso a las habitaciones.
Comentario verificado

10/10 Excepcional

The food was really good quality, including the services in the general areas, the best part is the cabanas right on the beach.
Comentario verificado

10/10 Excepcional

Food pool rooms great value
Comentario verificado

6/10 Bueno

Room was nice , clean and in good condition.
Comentario verificado

8/10 Muy bueno

The resort was spotless , very friendly staff and a very kid friendly resort ! The ocean water was a dark brown the entire two weeks we were there , that was the only issue !
This was the color of the ocean here , otherwise the resort was good
Comentario verificado

10/10 Excepcional

Getting there was bumpy due to the city road but man this place is beautiful and you forgot all about that and transform into a different world. They have everything you need right there to enjoy your time and peace.
Comentario verificado

10/10 Excepcional

Thank you !
Comentario verificado

8/10 Muy bueno

We had issues surrounding certain restaurants only on certain days
Comentario verificado

10/10 Excepcional

I like the entertainment at 9pm. In the theatre
Comentario verificado

6/10 Bueno

Need to improve connect all infomation w all receptionist
Comentario verificado

4/10 Aceptable

The resort presents a visually appealing appearance, with beautifully landscaped grounds and attractive architecture. The staff members were exceptionally helpful and attentive, always ready to assist with any requests. The rooms were meticulously maintained and spotless, ensuring a comfortable stay. However, despite these positives, the overall experience was disappointing. The food quality and variety were particularly lacking; the menus offered very limited options daily, with repetitive dishes that failed to meet expectations. Additionally, guests often had to wait in long lines to receive their meals, which detracted from the overall enjoyment of the stay. Having visited Mexico numerous times, we found this to be the first occasion where the food offerings were so unsatisfactory and monotonous.
Comentario verificado

8/10 Muy bueno

We really enjoyed our stay in Sensira resort. The team and staff were excellent and very welcoming. Some of the facilities were out of service. The mini golf looked as it under maintenance. The cinema room was a bit dirty most of the day and the popcorn machine was broken. As for the food, it was on the lower average. The bar next to the beach had some nice bar food. The Italian place had awful pizza. Although they make it there, it was raw in the middle and with too much cheese. It felt like a microwave pizza. I suggest them to change the recipe. Pizza is not an expensive food, but it needs to be made properly. (It is something with the dough). The steak place had really thin steaks which made them all well done (besides the fillet). The buffet was ok, nothing special… Overall we enjoyed our stay.
Comentario verificado

6/10 Bueno

Eric, front desk was as helpful as he could be, especially after our reservation was not properly transferred from expedia, resulting in us NOT being listed as all inclusive. Got into a room early, however as time went on realized we were constantly hearing what sounded like furniture being dragged back and forth. All day and night. Had to wear ear plugs just to try to sleep through it. Come to find out our room was directly above the buffet which is open basically all day and when not opened, being cleaned. Sounds were especially bad in the 1, 3, and 4-530ish AM hours. Otherwise, room was nice and was kept very clean. As for the advertised kids activities, pretty disappointing. My kids (8 year old twins) were kicked out of the trampoline area by a worker stating that they were too tall. He forced them out and made them stand against a ruler which was ridiculous. They are average sized 8 year olds, if anything maybe smaller than kids their age, yet somehow too tall? They were embarrassed as of they had done something wrong which they absolutely didn't and devastated because the trampoline area was a big reason we booked here. There was also supposed to be an area with air hockey and foosball. This room was empty, with only 1 foosball table. Gaming area advertised 7-8 screens. There were only 3, with each only allowed 1 controller. Area was not air conditioned and chairs were dirty. More disappointments as well but made the best of it as a family. Likely won't return.
Comentario verificado

2/10 Mediocre

The property is scheming it’s two different listings on Expedia, not clear on all inclusive or not, the front desk was very unhelpful. Its an all inclusive resort so we were under the impression that it was all inclusive, but once we got to the property they wouldn’t allow us to change the booking or anything and we had to pay an extra 300 per person to just add all inclusive. We spent two hours in the lobby trying to get this handled, Expedia was no help either. Then the resort was very empty and the lobby smelled. The showers are all glass and open so if your staying with family like we were you have to leave the room just so they can shower. The resort on the other hand was very beautiful and the staff was amazing especially Domingo and Angel. The food throughout the whole resort was also delicious on top of having all top shelf liquor which was amazing.
Comentario verificado

6/10 Bueno

Comentario verificado

2/10 Mediocre

Comentario verificado

2/10 Mediocre

Comentario verificado

6/10 Bueno

Comentario verificado

10/10 Excepcional

Comentario verificado

8/10 Muy bueno

Comentario verificado

10/10 Excepcional

Comentario verificado

6/10 Bueno