Hotels in Playacar

"This resort exceeded our expectations. Food is Michelin quality, wellness programs led by experienced teachers, outstanding service at the restaurants, clean rooms, beautiful white sand beaches. 10 on 10!!"

"Our ground floor room opened up to pool area which was relatively quiet, with a poolside cocktail bar and daily lunch served at the small restaurant. The hotel was very comfortable, with walkways through the jungle to the beach with many small mammals and lizards along the way. We loved the sustainability of the complex (no plastic bottles, straws etc) and excellent restaurants. The staff were super friendly and helpful, especially the Guest Experience team of Melisa, Zyanya, Mar & Maria who...

"The RIU Palace in playa del Carmen was exceptional. The food and the hospitality went above our expectations. We were amazed with the beach as it was very spacious. The hotel is in a prime location as it is also near 5th avenue. We can’t wait to come back!"

"Clean room friendly staff and great location Good entertainment and great beach"

"Although our stay was only for a few days, the staff at the entire resort was very helpful and friendly! From the front desk, to the bellhops, housekeeping and the restaurant servers. The room was comfortable and clean. The food at the a la carte restaurants were very good and the buffet had lots of variety. The best part was the stunning beach! Lots of chairs even when we didn’t start our beach day until noon! While there was no beach service for drinks, it wasn’t a big deal. We brought a...

"We just returned from a wonderful stay at Playacar Palace. Staff, facilities and food was incredible. Location is great - walk to Cozumel ferry with free access to Cozumel Palace hotel - just show your Palace hotel bracelet. Resort credits were very helpful for spa and dolphin swim. Only downside was the lack of beach but everything else made up for it. "

"The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay. "

"The beach at this hotel was gorgeous. We left a hotel close to Mamitas Beach because of the sargassum and the smell and color. We made our way down to this hotel and it was wonderful. The staff was very attentive, the food was delicious, and the area was very quiet and cozy. Will definitely be back. We typically stay in the busier area of town, but a taxi ride was 10-15 min away and cost $100-200 pesos. "

"Loved our stay at the Royal Hideaway Playacar! They don't miss a single detail to ensure wonderful experience The staff was very nice and they worked hard to maintain the grounds, pools, etc. "

"I love Sandos Playacar. This was our second trip here and both times have been great. The food is fantastic, the staff is cheerful and helpful. Everything was perfect. The level of effort and care the staff put into the reslrt is genuinely astonishing. 10/10."

"The staff was absolutely amazing. Located right on the beach of playacar it was great! We did get some sargasm but honestly i walked the beaches and allegro had the cleanest beach. Food was good, entertainment was good, i know we plan on returning "

"We had a really good stay at Riu Playacar, food was great (both buffet and a la carte restaurants), service was fantastic and everything was really well kept, we have stayed at this resort twice and would not hesitate to do it again."

"Loved the people, the property and the location. I will stay there again. "

"This was an amazing hotel for the budget. Our family of five was able to share one room (two bedrooms) comfortably. The pool was great for my boys (aged 11, 6 and 4) and we enjoyed breakfast daily. The location was really our only complaint. We love to walk places and there really wasn't anywhere to safely walk, so we ended up taking cabs into town daily. The hotel did offer a shuttle one of the days when it was available. "

"There is much that is very good about Eurostars Hacienda Vista Real Hotel but it isn't for everyone. My wife and I enjoyed it thoroughly but we enjoyed it most because it was safe and quite and beautiful. AND because the staff were so friendly and helpful. They have done a lot of work to upgrade the facility but it still requires work that appears to be ongoing. "

"It’s a 20-minute walk to the Ado bus station and downtown. The hotel was nice and well-maintained—a great value for the price. Breakfast had a Mexican theme, though the selection of eggs and omelets could have been a bit more varied. The bike rental option was great; since it’s close to the main street, you can walk 5 minutes to catch the mini-bus to Cenote Azul or hop on a minibus to Tulum."

"They were a great stop for the night before catching the ferry to Cozumel the next day. Kids and grandparents had a great stay, and dinner options were just rtros away. "

"The first place we booked cancelled on us right when we landed in Mexico and we booked it a month ahead of time. I had Kaab saved in my favorites so I booked it from the cab leaving the airport. We lucked out! What a great place! Will book here in the future because my wife loves Playa Del Carmen. A quick walk to tons of great restaurants and shopping, but far enough away that it felt secluded and quiet. Absolutely perfect"

"Friendly staff and the location was great! Our room was facing the street so bring your ear plugs!"