Experience luxury at Sun Palace Cancun - Adults Only - All-inclusive, where turquoise waters meet white sand beaches. Relax in style with a body scrub or Italian cuisine, unwind by one of the 3 outdoor pools with sun loungers and take advantage of WiFi. The helpful staff has left a lasting impression on previous guests.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
On the beach
4 restaurants and 2 poolside bars
4 bars/lounges
Full-service spa
3 outdoor pools
Fitness center
Sauna
Steam room
Beach umbrellas
Beach sun loungers
Beach towels
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Premium TV channels
Terrace
Daily housekeeping
The current price is $387
$387
$473 total
includes taxes & fees
Jun 24 - Jun 25
Why we love this property
Beach bliss abounds
Sunbathe on white sand at this all-inclusive beachfront oasis. Beach towels, umbrellas, and loungers await, with nearby watersports galore.
Culinary choices galore
Discover 4 restaurants, a cafe, and 4 bars at this property. Italian and Mexican cuisine tempt taste buds, while free full breakfast starts each day right.
Wellness sanctuary
The spa provides aromatherapy, treatments, and massages. Sauna, hot tub, and steam room await after energizing workouts in the fitness space.
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon - 2 min walk - 0.2 km
Iberostar Cancun Golf Course - 19 min walk - 1.7 km
El Rey Ruins - 4 min drive - 2.5 km
El Rey Ruins Trailhead - 4 min drive - 2.5 km
Delfines Beach - 4 min drive - 2.8 km
Getting around
Cancun Intl. Airport (CUN) - 13 min drive
Airport shuttle (surcharge)
Restaurants
Arena Sports Bar - 6 min walk
Marco Polo Restaurante - 9 min walk
Azvl - 2 min walk
Restaurant Las Fuentes - 9 min walk
Sun Palace - 1 min walk
About this property
Sun Palace Cancun - Adults Only - All-inclusive
At Sun Palace Cancun - Adults Only - All-inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Tratto, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a fitness center, and a hot tub. Fellow travelers love the pool and helpful staff.
All inclusive details
All-inclusive room rates at Sun Palace Cancun - Adults Only - All-inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All meals, snacks, and beverages included
24-hour room service
Activities and facilities/equipment
All non-motorized water sports are included.
At a glance
DONE
Hotel size
247 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free full breakfast each morning 7 AM–11:30 AM
4 restaurants
4 bars/lounges
2 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
What to do
On the beach
Shopping
Access to nearby outdoor pool
Ecotours nearby
Golfing nearby
Parasailing nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
3 outdoor pools
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 35
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 39
Front entrance ramp
Wheelchairs available on site
Closed captioned TV
Magnifying mirror
Doorbell and phone notification
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Jetted bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.
Thai - This restaurant serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi
Frequently asked questions
Does Sun Palace Cancun - Adults Only - All-inclusive offer free cancellation for a full refund?
Yes, Sun Palace Cancun - Adults Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sun Palace Cancun - Adults Only - All-inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Sun Palace Cancun - Adults Only - All-inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sun Palace Cancun - Adults Only - All-inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Sun Palace Cancun - Adults Only - All-inclusive?
Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.
What are the check-in and check-out times at Sun Palace Cancun - Adults Only - All-inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Sun Palace Cancun - Adults Only - All-inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Sun Palace Cancun - Adults Only - All-inclusive and nearby?
Have fun with activities like parasailing, scuba diving, and windsurfing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Sun Palace Cancun - Adults Only - All-inclusive also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Sun Palace Cancun - Adults Only - All-inclusive?
Yes, there are 4 onsite restaurants, featuring Italian cuisine.
Does Sun Palace Cancun - Adults Only - All-inclusive have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Sun Palace Cancun - Adults Only - All-inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sun Palace Cancun - Adults Only - All-inclusive like?
Sun Palace Cancun - Adults Only - All-inclusive is a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Nichupté Lagoon.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is beautiful, with great access and fantastic views, perfect for relaxation. (39 reviews)
Pools were great, clean, and offered fun activities and entertainment. (28 reviews)
The all-inclusive package offered a wide variety of delicious food, refreshing drinks, and exceptional service. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Drinks
View
Entertainment
Trip
Room service
Reviews
Verified
10/10 Exceptional
Jan 26, 2026
Amazing place to stay! Clean rooms, friendly staff and great food!
Benjamin
Benjamin, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The staff was above and beyond kind, helpful, and courteous! The room was kept spotless, and the whole resort was so clean! We definitely enjoyed our time of relaxation!
Bonnie
Bonnie, 5-night trip
Verified
10/10 Exceptional
Jan 4, 2026
The room was spotless, the service incredible and the food was great too. We would certainly go back and recommend to anyone who wamts top notch service and great amenities.
Annemarie
Annemarie, 5-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Great staff 100 % highly recommended
Fernando arenas
Fernando arenas, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The Master Chef "Deana" and Sous Chef "Fernando" and team were amazing. they created the best dishes and hospitality for two wonderful dinners..
William
William, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
From start to finish we enjoyed the entire resort! The staff, our room, food, and the spa was all excellent!
We will definitely be back!
Ebony Marie
Ebony Marie, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
We had an amazing dinner at the Mexican restaurant & the Italian restaurant! The su chef is amazing & his chefs are also amazing! The wait staff went above & beyond as did the wine guy !!
Michelle
Michelle, 2-night trip
Verified
6/10 Good
Jan 3, 2026
Room was great. Cleaning and service were superb. Loved the pools and beach.
The desk staff was t
Holly
Holly, 7-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Superb. Celebrated our Babymoon at this resort. Nice small secluded resort for couples. Even though it's small it still felt very luxurious and never felt crowded at all. We will be back!
Victor David
Victor David, 3-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Clean and spacious room. Friendly staff. Breakfast was awesome. Restaurants were great only complain I have is 2 out of 4 restaurants were closed But overall my wife and I had a great experience! Definitely recommend and come back here again.
Hammad
Hammad, 3-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Everyone who works there are so friendly and extremely hard workers!
Brenda
Brenda, 4-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Great stay, wonderful and very nice staff. Very beautiful place with great views!!
EDWARD
EDWARD, 3-night trip
Verified
8/10 Very good
Jun 27, 2025
The all inclusive package is great and the staffs are welcoming and helpful.
Alex-Liang
Alex-Liang, 6-night trip
Verified
10/10 Exceptional
May 3, 2025
This resort is great if you like to be away from the crazy loud part of Cancun. This resort is very relaxing, low key, but yet still plenty to do and see.
Casey
Casey, 2-night trip
Verified
10/10 Exceptional
Apr 14, 2025
It’s a great place to have a vacation. Nice and clean good food.
Almete
Almete, 4-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Loved the food, ambience and nightly entertainment. Highly recommend this property and would return.
Casey
Casey, 5-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Everyone was extremely professional and helpful and the hotel was extremely clean!
James
James, 6-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Stayed there with the hubby. Very relaxing and quiet. Not a party scene, but they have an entertainment staff and they were wonderful. Food was amazing. Service was excellent. We will be back.
Angela
Angela, 5-night trip
Verified
10/10 Exceptional
Mar 31, 2025
The property was beautiful, the beach right there was amazing. The food was ok. Overall a wonderful place.
Douglas
Douglas, 4-night trip
Verified
10/10 Exceptional
Sep 23, 2024
The staff at the resort were phenomenal
catherine
catherine, 4-night trip
Verified
10/10 Exceptional
May 17, 2025
Amazing hotel, service, & food. We liked everything about this resort, and we highly recommend for couples looking for a all adults only resort. Everyone provided an excellent service, specially Ignacio swing up bar, Manual pool bar, Steven & Francisco at the Thai restaurant.
Carolina
Carolina, 3-night trip
Verified
8/10 Very good
Mar 15, 2025
Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Tyquan
Tyquan, 3-night trip
Verified
10/10 Exceptional
May 16, 2025
Adults sun palace
The service was very good as well as the food and drinks. The breakfast cooks angel, and Patricio were awesome. The entertainment at the poll was very good. I would recommend this resort to my family and friends.
Michael
Michael, 11-night trip
Verified
10/10 Exceptional
Apr 26, 2025
Sun Palace
We just had the best experience at Sun Palace! The staff were amazing in every way. Friendly, Respectful,Professional and the restaurants had amazing food. Entertainment was great.
Todd
Todd, 4-night trip
Verified
10/10 Exceptional
Jul 11, 2025
The staff was friendly and helpful. Our room was spotless and the A/C kept it nice and cool all day and night! The activity at the party pool was Excellent! Jonathan and Pedro deserve a medal for entertaining us all day!! The food was better than any resort we’d ever stayed in Cancun. We’d definitely be back!!