2/10 Mediocre
19 de nov de 2025
The cleanliness is a disaster. For example, the windows are dirty, the shower cord is black as if it's never been cleaned (photo attached), the hairdryer is gray from the layer of dirt it's accumulated, etc. To make matters worse, when they "clean the room," they only change the towels because they don't even wipe down the bathroom sink and the countertops, or vacuum the room. In the common areas, there are stains as if paint had been spilled on the carpet (photo attached). The lift smells like dirty feet or marijuana. To top it all off, when checkout time is 12:00 PM, they block your key cards at 10:30 AM, and instead of apologizing when you complain, they tell you the cards are deactivated because they were near your celular, as if you've never used hotel key cards before.



ANA MARIA
ANA MARIA, viaje de 4 noches
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