Hotels in Playa Mujeres

"Personal is not to friendly food not to much variety "

"Amazing everything "

"Our stay at emporio was the worst thing I have experienced I travel a lot and wanted to give them a chance and it went terribly when room was cleaned towels wouldnt be replaced with clean ones it was a struggle to have a towel that was clean and it would be an issue asking the staff cause they had a terrible attitude felt like asking was a bother when it’s there job this resort had 3 jacuzzis and not a single one was hot they felt like normal pools we would ask staff to see if they can’t make it hotter or what’s wrong and they would avoid it and never come back pillows in room had black spots and our ac, hot water for shower and refrigerator did not work they said they fixed it but looked and felt the same also the resort was under a lot of renovation that they never mentioned so we were limited in certain areas there was also little bugs in the shower and in our room water would leak from the side when we would shower we asked the receptionist upfront if we could switch rooms and she said that would be an extra $95 a night after telling her everything that’s wrong with the room our beach was full of it i understand it’s high season but we visited other beaches near by and they were cleaned up "

"The rooms were always cleaned every day. Sometimes they would come twice a day if they could. The staff at the hotel and outside were very sweet and helpful! Loved that the beach was right there and all the amenities they had to offer! Would definitely visit again! "

"Not enough staff. buffet staff cant bring cutlery or clean tables. slow and even non existent service. waiters forget your orders. too long waits in all restaurants. won’t be back. Food mostly gross. -Magey mexican was the best."

"Best hotel of all time "

"1. Beach-beautiful, no seaweed, beautiful shades of turquoise. 2. Food-excellent-best restaurants-Magna-Basmati, aroma and the Asian one, forgot name. 3. service-beyond excellent 4-grounds-perfect not one piece of litter found 5. Aldo from the concierge was phenomenal, hooked us up at the beach everyday. Excellence resort please acknowledge employee. 6.room service avail 24/7 made sure coffee and pastries arrived everyday at 7am, was beautiful. 7.swim up bars offered top of the line liquor, staff was amazing. 8. Beach view was outstanding, could not count all the shades of turquoise. 9. Entertainment-phenomenal. Silent disco, dance party and Illusionist was the best, still cannot figure out how performer did things. Left us all amazed. 10-please get excellence upgrade, makes a huge difference. 11. Very calm resort, no parties just a place to enjoy quiet honey moon, relaxing stay, just couples late 20's 30-60's lots of LGBTQ couples-resort and guest very open and accepting. If you're thinking about it, just do it. You won't be disappointed."

"Shower was hot on day 1 and freezing on days 2 & 3"

"We were impressed with the cleanliness of the resort. The friendly and helpful staff. My first time in Cancun and it was beautiful. Access to the beach was easy and the area well maintained. Pools were kept clean and easy to get to. The food was amazing. The morning buffet, the cappuccino bar to the five choices of restaurants in the evening. "