Hotels in Zona Hotelera

"Beautiful beach with ample seating"

"Staff are terrible they don’t apologise or try to fix things when they go wrong. I had no water for the last night or my stay and no compensation was given or even offered. An animal broke into my room at night and stole my food no sanitisation was offered. Staff are rude and not very welcoming aside from these very few who we were- they were the outliers and not the standard. Horrible experience but beautiful place. Save your money and book a reputable hotel. "

"We thoroughly enjoyed our stay at Coco Unlimited. Our room was less than 100 steps to the shore and we could hear the ocean waves from our room which was so lovely. It was also close enough to the "strip" where there were many restaurants and clubs, but it was far enough away that it was quiet at night time. Coco is also about 3 minutes walk away from a GoMart where you can get snacks and drinks for a fair price. The hotel itself is showing some wear and tear but overall was kept clean, the gardens were well maintained and the pool was attended to regularly and was very clear and refreshing. The restaurant was great, had a good selection of included breakfast options and was all made to order. It also included a cup of coffee and a fresh juice (watermelon was our favorite). We ate at the restaurant outside of the included breakfast a couple of times and enjoyed our meals at those times too. The staff were all friendly and front desk gave us some activity suggestions. We would stay at Coco again. "

"The staff and accommodations were lovely. The private beach at Hotelito Azul and our beachfront suite were the highlights of our stay. Crisalaide and Karen do a wonderful job keeping the guests well taken care of. We will be back soon!! "

"Food and drinks and service were great. A perfect location on the beach. "

"This hotel is beautiful. The staff was wonderful and very helpful to my husband and I. The menu seems to have many options. However, I ate the same thing almost everyday sometimes twice a day because the options with chicken were so few. I don't eat beef, pork or seafood so could only enjoy molletes every morning. We ended up eating outside of the hotel just to get a variety. "

"We had an amazing stay at Mia Tulum! From the moment we arrived, the staff made us feel so welcome and taken care of. A special thank you to Francisco, Anna, Carlos, and Antonio—each of them went above and beyond to make our experience memorable. Our room was consistently spotless, and it was clear that cleanliness is a top priority throughout the property. The amenities were well-maintained, and even the shared spaces and restrooms were always very clean, which we really appreciated. The food was also a highlight—delicious, fresh, and thoughtfully prepared. Every meal we had was enjoyable. Overall, it was a fantastic experience, and I wouldn’t hesitate to come back. Highly recommend!"

"Shops and restaurants nearby "

"Fantastic stay!"