Very disappointed, we arrived at 3:15 pm (checking was from 2 pm) no one there apart from the Gardner and chef, then a lady arrived, after taking payment we were told that they were still housing vulnerable (!!) people, they were smoking everywhere, slamming doors, arguing (from 11:00pm until 5:30 am). The bed wasn’t made, we had to clean the room (at our expense) before we could use it. Cigarettes butts under the radiator. Bathroom extractor didn’t work. Then on the last night after a lot of noise from the other rooms, at 10:15 pm the fire alarm went off for about two minutes but nothing happen. As we had a 6hr drive the next day, we left. When we retuned the next day to check out (like on arrival) no one there apart from the chef, who took the card key said thanks and walked off.
Should not be taking paying public costumers if still housing (vulnerable) people.