Hotels in Alton

"Black mold on the walls, mold in the refrigerator from being unplugged with stagnant water inside. Floor is filthy with used q-tips next to the bed. Bathroom has humidity damage. Unhelpful staff. Not enough towels for 4 people. Very bad."

"We were there keee than an hour and then had to leave for a family emergency. I wasn’t expecting to pay nothing but I was hoping for a discount on the 200+ dollar room. Nothing. I know it’s policy probably but it sure would have been nice if there was some wiggle room for situations like this, like there was before everything was just a computer input and someone who’s a human made a decision "

"We got there we stayed there. Everything was good."

"Breakfast wasn’t even cooked properly. The staff had a HORRIBLE attitude. They are not customer caring at all! "

"The staff and breakfast were fabulous. The front entrance is very grand and looks great. Once you get to the room however, they need to have an update, the wallpaper is ripping everywhere. There were long hairs on the sheets of a freshly made bed. That was off putting. Housekeeping needs to be more thorough and make sure hairs are not left on freshly made beds. "

"Room was clean. Staff was friendly and attentive. Great location for entertainment and amenities "

"There was lots of parking spaces which was in an open and well-lit lot, and I could see my car from my room. I could see cameras at the front door which had my car in view, so I was comfortable my car was safe overnight. The breakfast was simple, just what you need. I enjoyed the western-style omlette and the coffee. Staff were friendly. Room was relatively clean - some rust dripping from the safety bar in the shower and what appeared to be a piece of mint green rubber or chewed gum in the corner of the bathroom by the toilet - I didn't take a closer look to confirm what it was. "

"Breakfast menu was awesome. Main dinner was good. My wife’s Cobb salad was a little soggy from the radicchio."

"Excellent breakfast"