Hotels in El Macao

"Very nice property, well manicured! Upgrade to Adult only "Unique" package is ok. The food could be better since it's an all inclusive package, and the service is ok, depending what restaurant you're at. With bigger groups, they tend to forget items ordered. Breakfast & lunch Buffets are huge sprawling with many options! Overall a good time with lots of options! 👍👍"

"Very good ppl staff "

"Good food "

"The room was poorly maintained the ceiling leaked the towels looked stained and dirty the AC seemed like it didn’t work the the door sensor was lose so I figured out pushing it together.the staff was very disconnected from the guest with them all saying they didn’t speak English, calling front desk was useless because they never answered the phone. Party vibe is good only if you speak Spanish all around disappointed birthday week "

"Ocean Blue & Sand is an amazing place to stay!! The steak house and the Japanese restaurant were out of this world! The staff and all the local people were so friendly and welcoming. I would definitely recommend going to this resort!"

"Amazing"

"The staff are fantastic! Room is huge with great walk in shower! The balcony is awesome with a jacuzzi tub that, when working, is wonderful( did not work properly and no service ever showed up to fix). There are some things that need to be worked on for communication with non bilingual guests. We had an issue with transportation that created inconvenience and stress that was a result of security issues. It was handled well by staff when we reported it. Pools are nice the entertainment staff are fabulous Overall the family property is in need of upgrades however is still a value for what we paid I will only return to the adult only property as I did experience an unfortunate situation involving room next to ours! "

"Restaurants are good. Just the reservation system needs to be improved - you need to line up at the booking desk between 9am-4pm to make reservation. Many guests don't look at the menu before lining up. They browsed through the menus at the desk one by one and then decide which restaurant to reserve on which night. This makes the wait time very long. They should implement reservation using their Melia App. And you may not be able to go to certain restaurants during your stay because their capacity and open hours are not enough to fulfill all the requests. The nightly entertainment was a big plus for our stay. However the day programs are not always on time. Sometimes you just wonder if it will "happen" or has been cancelled. The resort has a great courtesy allowing us who have a late flight to use their facilities and buffet after checking out. We enjoy ourselves a couple more hours before heading to the airport."

"The beach was a little chaotic on the weekend when we arrived since its a public beach but they had security, during the week it was beautiful waters and beach and more private to guests. We enjoyed the kids pool since traveled with kids and the other pools were nice. Room was clean and had great space for a family. No washer or dryer or kitchen just sink and mini fridge. The staff was friendly but the service wasn't great not enough workers for needs of guests and food was mass produced or very basic. They did do great with asking about allergies and making accommodations for them."