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Hotel Boutique Castilla de Leon

3.5 star property
Hotel in the heart of Cuenca

Choose dates to view prices

In the heart of Downtown Cuenca, Hotel Boutique Castilla de Leon offers an inviting atmosphere with a lush garden and business center. Explore local treasures at the gift shop or catch up on work with in-room WiFi while enjoying nearby access to meeting rooms.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $27
$49 total
May 20 - May 21

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Free WiFi, bed sheets

Family Room, Multiple Beds

  • 18 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

View all photos for Single Room

Shower, towels

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Casa Ruth Hotel Boutique
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  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
8.0 out of 10, Very Good, 31 reviews
The price is $28
$28 total
May 20 - May 21
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About the neighborhood

Map
Hermano Miguel y Mariscal Lamar, Cuenca

What's nearby

  • Plaza Rotary Market - 1 min walk - 0.0 km
  • Calderon Park - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Convent of the Assumption - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 10 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.9 miles/128.6 km
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Terminal Terrestre Station - 14 min walk
  • Unidad Nacional Tram Station - 26 min walk

Restaurants

  • ‪Balcon Quiteño - ‬2 min walk
  • ‪Bauhouse Hostel & Bar - ‬5 min walk
  • ‪Coffee Lovers - ‬3 min walk
  • ‪Café Del Parque - ‬6 min walk
  • ‪cositas - ‬5 min walk

About this property

Hotel Boutique Castilla de Leon

Enjoy your visit to Cuenca with a stay at Hotel Boutique Castilla de Leon. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 14 minutes.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 9 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Onsite garage
    • Offsite parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:30 AM–8:30 AM on weekdays and 8:00 AM–9:30 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Streaming services

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Credit card charges are subject to an extra charge of 9 percent

Parking

  • Parking is available nearby and costs USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Parking height restrictions apply

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, Discover, JCB International, Carte Blanche

Cashless transactions are available.

Also known as

Hotel Boutique Castilla Leon Cuenca

Hotel Boutique Castilla Leon

Boutique Castilla Leon Cuenca

Boutique Castilla Leon

Boutique Castilla Leon Cuenca

Hotel Boutique Castilla de Leon Hotel

Hotel Boutique Castilla de Leon Cuenca

Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Are pets allowed at Hotel Boutique Castilla de Leon?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Boutique Castilla de Leon?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Boutique Castilla de Leon?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Boutique Castilla de Leon and nearby?

Hotel Boutique Castilla de Leon has a garden.

What's the area around Hotel Boutique Castilla de Leon like?

Hotel Boutique Castilla de Leon is in Downtown Cuenca, a short 3-minute walk from Gaspar Sangurima Tram Station and 6 minutes' walk from Calderon Park.

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Reviews

Hotel Boutique Castilla de Leon Reviews

7.2

Good

7.8

Cleanliness

7.0

Location

7.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Location
Breakfast
Room
Shower

Reviews

Verified

8/10 Very good

The hotel was under construction but the staff were amazing.
Dioselina, 1-night trip
Verified

6/10 Good

Overnight stay in Cuenca

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Maria, 1-night trip
Verified

8/10 Very good

The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Dania, 5-night trip
Verified

6/10 Good

The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Constance Marion, 2-night trip
Verified

10/10 Exceptional

Definitely will stay there again
Ruth, 1-night trip
Verified

10/10 Exceptional

A very good hotel
David, 1-night trip
Verified

2/10 Poor

No running water when I arrived and the hotel did not have emergency water supply service. Very disappointed choice of hotel.
MARLON K, 3-night trip
Verified

10/10 Exceptional

It is unique, so nice plce if you want to stay in Cuenca, near to every thing
Jorge, 3-night trip
Verified

6/10 Good

M
John, 1-night trip
Verified

10/10 Exceptional

Great!!

Great and cheap
Mikjail, 2-night trip
Verified

6/10 Good

convenient location, close to tram which provides easy airport access. Affordable rate
Verified

10/10 Exceptional

Nice place, very comfy

The check-in was at 14:00, but they let us to leave our luggage before. The room was nice and comfy and the breakfast delicious. We were late for going to the terminal and we couldn't find a taxi and they helped us with their car.
Claudia, 1-night trip
Verified

6/10 Good

How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Pablo, 1-night trip
Verified

2/10 Poor

No elevator, and the worst stairs I have ever climbed.
Samuel, 4-night trip
Verified

2/10 Poor

the beds are not what the app shows the place
Daniel, 2-night trip
Verified

6/10 Good

A run down old hotel. Missing things like towels, tv remote, bed side lights. Shower get bathroom floor wet. automatic lights flooded my room with light. No windows to outside. The olace appears to be run by very young, inexperienced people without a lot of hospitality training. I will not be returning.
Maxwell, 2-night trip
Verified

4/10 Fair

The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Monty, 14-night trip
Verified

2/10 Poor

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Lisa, 3-night trip
Verified

6/10 Good

Decent hotel, meh breakfast, slow(!) WiFi, noise

Good sized room. Friendly reception. Good shower and hot water. Clean and reasonably comfortable. The WiFi is pre-jurassic speed with tendencies to fall out for shorter periods. The TV had 20 channels on them, all local TV, bad quality signal. The breakfast was different every day. Half service, you had to grab coffee, cutlery and fruits/juice from the bar - which was fine enough. The plate you received every day was a hot meal. Two of the days we did not eat the breakfast. Hot potatoes and chicken on bones at breakfast was not our cup of tea. Coffee was decent, and available during the day aswell. There does not seem to be any regulations regarding noise in the hotel. A couple had their children with them in the room, let them out to run and scream hysterically in the hallways after 12pm. No personal said anything to the parents, who did not understand that their children should not scream and run around the hotel at night. The location of the hotel is good, and the price is somewhat fair - but the things above have to be considered when choosing this hotel.
Kasper Holst, 3-night trip
Verified

2/10 Poor

Organización poco profesional, desayuno pésimo
Estefania, 2-night trip
Verified

6/10 Good

En general la experiencia fué buena con algunas excepciones. El hotel está ubicado relativamente cerca de todo ( tiendas, restaurantes, supermercados, tranvia, parques) en el centro histórico. Lo Bueno: Las camas estaban suaves y confortables. El personal durante nuestra estadía fué amable y la señora de la limpieza hizo un buen trabajo, no nos faltó lo necesario. Lo Malo: Si se necesita PARQUEO no lo recomiendo ya que no tienen, te mandan a un parqueadero público que te cobra por la noche y también por cada hora. ( En la aplicación No es claro y puedes asumir que si tienen parqueo,) en nuestro caso tuvimos que dejar el vehículo donde un familiar de otra manera nos hubiera salido demasiado costoso. La ducha es mediocre y mal diseñada ya que salpica el agua y moja todo el baño... ( Es un pero que deberian solucionar dando más presión de agua y colocando una cortina).
Fernando, 6-night trip
Verified

6/10 Good

El único problema es que llegue alas 2 de la tarde y no me dejaron entrar de lo demás está bien por eso no le doy 5 estrellas
gabriel, 2-night trip
Verified

6/10 Good

La atención de la chica ayudante más joven era terrible no recibía saludos ni respondía el gracias y sólo te observa con mala cara y te atendía en las mañanas en la cafetería con un aburrimiento y enojo que contagiaba las vibras y al verte entrar al hotel en vez de recibirte amablemente te miraba con una cara de que vayas en de aquí !! Muy desagradable esa actitud.
Maya, 3-night trip
Verified

10/10 Exceptional

Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊
Lipsi, 2-night trip
Verified

10/10 Exceptional

Todo estuvo excelente
Eliana, 3-night trip