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Hotel Boutique Santa Lucia

4.0 star property
Boutique hotel in Cuenca with 2 restaurants and bar/lounge

Choose dates to view prices

In the heart of Downtown Cuenca, Hotel Boutique Santa Lucia welcomes you to a luxurious retreat with free cooked-to-order breakfast, Italian cuisine at two on-site restaurants and a daily manager's reception. Relax in the garden or unwind on the terrace while staying connected with free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Limo/town car service
  • Terrace

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $115
$126 total
May 26 - May 27

Why we love this property

Work and play paradise
Located in the city center and business district, this hotel offers a 24-hour business center and meeting room. Unwind with in-room massages and happy hour.
Culinary paradise
Savor Italian cuisine with garden views or international dishes at two restaurants. Enjoy a cafe, bar, and free made-to-order breakfast.
Sleep in premium comfort
Drift away on memory foam mattresses with hypo-allergenic bedding. This hotel offers turndown service, a pillow menu, and in-room massages.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, memory foam beds, in-room safe

Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, memory foam beds, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Single Room

Premium bedding, down comforters, memory foam beds, in-room safe

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 129 reviews
The price is $67
$67 total
May 26 - May 27
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About the neighborhood

Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Convent of the Assumption - 3 min walk - 0.3 km
  • Plaza Rotary Market - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • 14n - Antonio Borrero Station - 5 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Terminal Terrestre Station - 21 min walk
  • Unidad Nacional Tram Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Raymipampa - ‬2 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk
  • ‪Café Del Parque - ‬3 min walk
  • ‪Nevius Coffee Rooftop - ‬3 min walk
  • ‪Negroni - ‬2 min walk

About this property

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 4 kilometers*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Victorian architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled)
  • Espresso maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Wired internet access is available in guestrooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per stay

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Boutique Santa Lucia

Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia Cuenca

Boutique Santa Lucia Cuenca

Boutique Santa Lucia

Hotel Hotel Boutique Santa Lucia Cuenca

Cuenca Hotel Boutique Santa Lucia Hotel

Hotel Hotel Boutique Santa Lucia

Boutique Santa Lucia Cuenca

Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia Hotel

Hotel Boutique Santa Lucia Cuenca

Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?

Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Santa Lucia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Boutique Santa Lucia?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hotel Boutique Santa Lucia?

Yes, an airport shuttle is available. The charge is USD 12 per vehicle.

What are the check-in and check-out times at Hotel Boutique Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Boutique Santa Lucia and nearby?

Hotel Boutique Santa Lucia has a garden.

Are there restaurants at or near Hotel Boutique Santa Lucia?

Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views.

What's the area around Hotel Boutique Santa Lucia like?

Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca.

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Reviews

Hotel Boutique Santa Lucia Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a variety of options, including fresh fruit, juice, and entrees, and was often described as delicious and wonderful. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Food
Breakfast
Booking
Bed
Restaurant
Air conditioning
Bathroom

Reviews

Verified

10/10 Exceptional

Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at
Cesar, 4-night trip
Verified

10/10 Exceptional

Great location. Staff is ghe best
Ronald, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel and excellent location!
Maria, 2-night trip
Verified

6/10 Good

Very noisy small bed looks better in pictures hotel staff was helpful breakfast was alright
Jim, 1-night trip
Verified

10/10 Exceptional

Great place, helpful staff, good breakfast and very good location
Michel, 2-night trip
Verified

10/10 Exceptional

Shops nearby great!
CAROLINA, 1-night trip
Verified

10/10 Exceptional

This is a beautiful hotel, walkable to the best sites and restaurants in the city.
Sarah, 2-night trip
Verified

8/10 Very good

Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general
Juan, 3-night trip
Verified

10/10 Exceptional

Wondeful place, very well maintained and very friendly and helpful staff
ANTONIO, 4-night trip
Verified

10/10 Exceptional

This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Geoffrey, 4-night trip
Verified

10/10 Exceptional

The experience with my fiancé was great, good service, breakfast very well located on the heart of the centro histórico!
David, 2-night trip
Verified

10/10 Exceptional

The service is great, the location is excellent and the staff is very friendly.
Juan, 3-night trip
Verified

10/10 Exceptional

It’s a great place. Recommended if It’s a great place recommended if you’re going to Cuenca.
Andres, 3-night trip
Verified

10/10 Exceptional

Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!
David, 1-night trip
Verified

10/10 Exceptional

Was great! Perfect location, staff very friendly and willing to serve.
Maria, 1-night trip
Verified

10/10 Exceptional

The property and breakfast sir was are lovely, the beds are incredibly comfortable, and the staff goes above and beyond. We were there on Halloween but it was raining terribly that night, so the staff let her truck or treat around the hotel and even got a couple of guests in on it. It was the sweetest, most generous act and by the whole team. I can’t say enough wonderful things about this hotel and their team.
Common area
2nd floor sitting room
Common area
2nd floor hall
Meredith, 3-night trip
Verified

10/10 Exceptional

Loved the property, its colonial decoration, personal was very polite and helpful. Breakfast was delicious!!! For sure I will be back again and recommend it tofriends!!!
JULIO, 1-night trip
Verified

10/10 Exceptional

Ideallic beautiful hotel with a perfect location

Excellent staff. Best location in town to see the sights and explore the culture and food
Donald, 2-night trip
Verified

10/10 Exceptional

Second time staying here. Amazing place to stay if you love the antique looks. Restaurant in hotel amazing as well. Cuena is a must if you're visiting Ecuador.
Jiovanny, 1-night trip
Verified

10/10 Exceptional

It is a very good location, large room in a beautiful historic building. Excellent service from everyone we've met.
Caroline, 3-night trip
Verified

10/10 Exceptional

Excellent option to stay in Cuenca. Right in the center of the city you can walk everywhere. It also has a parking lot. Very nice boutique hotel, very clean and well decorated.
Victor, 1-night trip
Verified

10/10 Exceptional

Great location, friendly and kind staff. Defined recommend. Tasty food.
MaCaro, 1-night trip
Verified

10/10 Exceptional

Amazing little hotel

This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.
German, 3-night trip
Verified

10/10 Exceptional

This is a beautiful historic property in middle of the historic district. The staff are top-notch, kind and attentive. We look forward to our next opportunity to visit!
Shawnea, 6-night trip
Verified

10/10 Exceptional

The property was amazing! And the staff was fantastic! The breakfast in the morning changed daily and was wonderful with a variety of options. There was great attention to detail...I felt like I had walked back in time.
Tina, 3-night trip