Ipanema Holiday Resort

Overall great communication and very accommodating to our needs

Great customer service and very accommodating to our needs.

Having stayed there before I was really dissappointed this trip. Little things that made an impact on our stay. No soap dish in the shower 1 coffee mug 1 thin blanket and an A/C so noisy as to be almost unusable

A neat and tidy room. Laundry area needs attention. Cheap for its closeness to the beach. Enough for a couple with one child.

Worst place I have stayed at on the Gold coast. Tried to contact managers, won't return call or e-mails. So many problems with it DO NOT STAY HERE Built in Aircon doesn't work 1 coffee cup No milk No washers No soap dish Half roll of toilet paper No water No bowls Feel springs in mattress Head straight through pillows No Nob for light switch Lamp doesn't work Dirty carpet Room smells Dirty, holes in curtain Balcony light doesn't work Dirty table and chairs on balcony Noisy air-conditioning

Location is good, but the room appeared as though it had not been cleaned in a while.

This property looked great in the pictures great from the outside however, when we arrived, there was no toilet paper in the bathroom nor did the staff provide us one the following day, there was no hairdryer, there were ants in the bathroom, the pillows were flat and uncomfortable and the bed was terrible. We were on level 2 and could hear all the noise from the street especially the tram. I’ll never stay there again.

Everything was average Request for an extra blanket but didn’t get Stuffed provided in a bad condition like bed, bed side, tv unit and balcony table chair was broken Bed was moving

They had all the basics in the kitchen and laundry. However they didn't provide enough blankets or linen. One of the rooms had ant infestation. I had to vaccum the room several times behind and under the bed to get rid of them. It would have been nice if they could have provided us with cable tv channels.

There were no chairs, the air con on button needs fixing, you need to be very tall to reach the kettle/toaster. No spare pillows or blankets and the bed was hard.