There was several disappointments. First, the wifi in our first room was non-existent or paralyzingly slow. We told front desk after first night and we were offered a room change which the wifi improved immensely. The bathroom fans were extremely dusty in both rooms. We mentioned it and it was cleaned in second room. I dunno, just something I notice and clean all the time in my home. The containers that contained our shampoo, conditioner, etc were low and we could not extract any through the pumps. I mentioned to the front desk and it was not refilled for the next day use. Luckily I always carry some with me, so used my own. Our room was not cleaned one day, so I had to call to front desk to get towels refreshed. I had thrown them in the tub after use, so they were wet and could not be re-used. Lastly, they got our reservation wrong. Had us checking out a day early. I checked our reservation to see if I made a mistake… nope! Also across the street from a homeless encampment - I know that is part of society, but chances of theft or damage to parked cars is greater.