In the heart of Cuenca, Hotel NASS Casa del Aguila offers a tranquil retreat with continental breakfast and a rooftop terrace. Enjoy free WiFi, dry cleaning services, and concierge assistance while taking in the stunning views of San Sebastian Plaza.
Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, A0111B
What's nearby
San Sebastian Plaza - 3 min walk - 0.3 km
Calderon Park - 7 min walk - 0.6 km
New Cathedral of Cuenca - 7 min walk - 0.6 km
Plaza Rotary Market - 14 min walk - 1.2 km
Río Tomebamba & Calle Larga - 15 min walk - 1.3 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 6 min drive
Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.5 miles/128 km
14n - Antonio Borrero Station - 11 min walk
Luis Cordero (Hermano Miguel) Station - 12 min walk
Unidad Nacional Tram Station - 16 min walk
Gaspar Sangurima Tram Station - 17 min walk
Parque del Molinero Tram Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Framalu - 7 min walk
Café San Sebas - 3 min walk
Jodoco Belgian Brew - 3 min walk
El Nuevo Oro Mar Mariscos - 3 min walk
Café Del Zaguán - 3 min walk
About this property
Hotel NASS Casa del Aguila
Hotel NASS Casa del Aguila is just 2.1 mi (3.5 km) from the airport and offers a shuttle (available on request). Free perks include WiFi and continental breakfast daily between 7:30 AM and 9:30 AM. Also, New Cathedral of Cuenca and Calderon Park are within just a 10-minute walk.
At a glance
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Hotel size
15 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Onsite self parking (USD 5 per night)
Wheelchair-accessible parking and van parking on site
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Transfers
Airport shuttle from 7:00 AM to 11:00 PM*
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Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way, maximum occupancy 3)
Late check-in between midnight and 7:00 AM can be arranged for an extra charge of 50-percent of room rate
Children & extra beds
Cribs/infant beds are available for USD 10.0 per day
Rollaway beds are available for USD 15.0 per day
Airport shuttle service for children costs USD 15 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 8 per accommodation, per stay
Parking
Self parking costs USD 5 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
Hotel Casa Aguila Cuenca
Casa Del Aguila
Casa Del Aguila Cuenca
Hotel Casa Del Aguila
Hotel Casa Del Aguila Cuenca
Hotel Casa Aguila
Casa Aguila Cuenca
Hotel Casa Del Aguila
Nass Casa Del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel
Hotel NASS Casa del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel Cuenca
Frequently asked questions
Does Hotel NASS Casa del Aguila offer free cancellation for a full refund?
Yes, Hotel NASS Casa del Aguila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel NASS Casa del Aguila?
Yes, dogs are welcome. There's a charge of USD 8 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel NASS Casa del Aguila?
Yes. Self parking costs USD 5 per night.
Is airport shuttle service offered by Hotel NASS Casa del Aguila?
Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Hotel NASS Casa del Aguila?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Hotel NASS Casa del Aguila and nearby?
Recommended spots to visit include San Sebastian Plaza (3-min walk) and New Cathedral of Cuenca (7-min walk), along with Calderon Park (7-min walk) and Río Tomebamba & Calle Larga (14-min walk).
Are there restaurants at or near Hotel NASS Casa del Aguila?
Yes, there's an onsite restaurant.
What's the area around Hotel NASS Casa del Aguila like?
Hotel NASS Casa del Aguila is in Downtown Cuenca, a short 3-minute walk from San Sebastian Plaza and 7 minutes' walk from New Cathedral of Cuenca.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staff
Parking
Room
Breakfast
Restaurant
Reviews
Verified
8/10 Very good
Dec 11, 2025
We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff.
JACK
JACK, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2024
Great place in a beautiful city
Angela
Angela, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
I like to walk and it was a little out of the way for Calle Larga or Park Calderón, but I did get to check out the little plaza near by that had a great set of restaurants and a museum of modern art. I did walk around a lot and it did not bother me much, however some people might just take a taxi to other places.
miguel
miguel, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2024
A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
Stephen Chi-Wing
Verified
10/10 Exceptional
Jul 26, 2025
Charming, older property. Breakfast provided in the morning. Maria(host) was very accommodating & nice. Good location to walk almost everywhere or catch a cab if needed. Restaurants & stores nearby. Soap provided, but bring your own amenities (shampoo, conditioner). Hair dryer available to borrow from front desk. Enjoyed our stay.
Lisa
Lisa, 3-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Very old colonial estate in central old town Cuenca. If you’re bothered by creaky wood floors and everything old and small rooms, this is not for you. But if you’re enchanted by the quaint setting, kind helpful staff and easy walking access to downtown Cuenca, it’s wonderful. Great price, safe and calm setting
Sheryl
Sheryl, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2024
Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Sheryl
Sheryl, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2023
The really friendly staff put up with my appalling Spanish. 😊
Nicholas
Nicholas, 3-night trip
Verified
8/10 Very good
Dec 31, 2023
A little disappointing
Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Cathy
Cathy, 3-night trip
Verified
8/10 Very good
Feb 27, 2024
This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block.
We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Diana
Diana, 4-night trip
Verified
10/10 Exceptional
Mar 13, 2026
A perfect stay. I would recommend it anytime and to anyone. Great value for money: service, amenities, breakfast, location, safety. A great choice and the venue has character and indisputable charm.
Victor
Victor, 6-night trip
Verified
10/10 Exceptional
May 31, 2025
They are the best ones
Javier A
Javier A, 6-night trip
Verified
6/10 Good
Jul 7, 2025
Location is great, the property is beautiful but needs cleaning and be great if the staff get better skin the customer service both ladies were unprofessional unfriendly and poor attention to customer
Fabian
Fabian, 2-night trip
Verified
6/10 Good
Apr 29, 2024
Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Martha
Martha, 2-night trip
Verified
4/10 Fair
Jan 5, 2024
Misleading information about parking
We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Gonzalo
Gonzalo, 2-night trip
Verified
2/10 Poor
May 4, 2025
This hotel was in a very convenient area, but was otherwise the worst experience I have ever had. The room was advertised as a queen bed, with air conditioning and bidets. It was a double, no climate control of any kind in the whole building, and no bidets. Breakfast was 7:30 to 9 but had no food left at 8 one day, and didn’t even start until 8 another. Also, while it says free WiFi and it was indeed free, the advertised rate of 250 is a massive lie. The best we got in five days was a speed of 3, which was impossible to use. The staff was rude, and definitely did not speak any language besides Spanish (which was fine, I speak Spanish! But they advertise the front desk can do English and French and they definitely cannot). They also failed to clean our room more than once despite cleaning listed as a daily, not two or three day cycle. I usually don’t leave reviews, but this place was rated so highly and was so not as advertised that I feel like I have to this time. Also, the beds are rock hard and the sheets and pillows are as thin as paper.
Stephanie
Stephanie, 5-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Todo muy bien, excelente atención
gabriela
gabriela, 1-night trip
Verified
8/10 Very good
Dec 31, 2025
La atención de la señorita del counter poco cordial, un tanto brusca
Tania
Tania, 1-night trip
Verified
2/10 Poor
Aug 21, 2025
Propriedad no recomendable. Me despertaron a las 7 AM demandando que saque mi vehiculo del estacionamiento y que pague los $5 diarios. El dormitorio sin ventanas. El estacionamiento no es gratis. El WiFi una porqueria. No hubo agua. No habia como ducharse. No se podia usar el lavabo ni el sanitario. Me ofrecieron un descuento para la proxima visita pero no me quedo ni asi me den gratis.
Walter
Walter, 2-night trip
Verified
6/10 Good
Mar 31, 2024
No realizan la limpieza y el arreglo de los cuartos . Desayuno continental , existe un montón de palomas
Que pueden molestar en tu descanso . Resto bien , cerca del centro . Para el precio y para dormir está bien
Juan Fernando
Juan Fernando, 3-night trip
Verified
10/10 Exceptional
Feb 23, 2024
Muy recomendado algo súper colonial llamativo
KATTY
KATTY, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2024
Estuvo muy bueno en todo los aspectos
Aldo
Aldo, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2024
excelente todo me encanto
Katty Camino
Katty Camino, 2-night trip
Verified
2/10 Poor
Feb 12, 2024
Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo