We stayed here for four nights and had a mixed experience.
The resort is new and very clean, with comfortable rooms and beds. Our oceanfront room had a stunning view, and most of the staff were friendly and helpful.
However, there were several issues. We booked a room for four that listed either two queen beds or one king bed. In most hotels, a king room for four would include a sofa bed, but not here. On our first night, they had run out of two-queen rooms, so our family had to share one bed. The staff did help reserve a two-queen room for the rest of our stay, but we had to move rooms the next day.
Dining was disappointing. There’s no reservation system, so you either line up early or wait 1.5–2 hours after restaurants open. During our stay, we only managed to eat at Kaori once, and it was buffet-style. The food there and at the main buffet was just okay, nothing memorable.
The resort itself is fairly small, with one main building, a few pools, and a private beach. The beach had strong waves during our stay, which limited swimming, though this was expected given the location.
Another downside was the lack of room service, which is surprising for a five-star resort. For early excursions (around 6:30 a.m.), the buffet isn’t open yet, so you need to handle breakfast on your own.
Overall, the resort has a great view and comfortable rooms, but the dining experience and missing services were a letdown.