Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
What's nearby
Luxury Avenue Shopping Mall - 3 min walk
Marlin Beach - 5 min walk
La Isla Shopping Mall - 14 min walk
Aquaworld - 3 min drive
Delfines Beach - 7 min drive
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
La Veranda - 7 min walk
El Fish Fritanga - 8 min walk
Ilios Restaurant - 9 min walk
mb Restaurant - 10 min walk
Taboo Cancun - 2 min drive
About this property
Occidental Tucancún All Inclusive
At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a health club. Fellow travelers love the helpful staff and beach location.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
339 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
4 restaurants
2 bars/lounges
3 poolside bars
Swim-up bar
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Children's games
Pool gate
Stair gate
What to do
On the beach
Tennis
Beach volleyball
Basketball
Shopping
Pool table
Golfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Health club
3 outdoor pools
Arcade/game room
Full-service spa
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Occidental Tucancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Tucancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Tucancún All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Occidental Tucancún All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental Tucancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Tucancún All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Occidental Tucancún All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at Occidental Tucancún All Inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Occidental Tucancún All Inclusive also has 3 poolside bars, 2 bars, and a health club, as well as spa services, an arcade, and a garden.
Are there restaurants at or near Occidental Tucancún All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine.
What's the area around Occidental Tucancún All Inclusive like?
Occidental Tucancún All Inclusive is a short 14-minute walk from La Isla Shopping Mall and 16 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say the area is walkable and good for shopping.
Occidental Tucancún All Inclusive Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 7, 2024
A good quality hotel in a great location
Wonderful friendly and helpful staff. My room was comfortable, clean with a lovely view overlooking the Caribbean sea. Entertainment diringvthe day and the evening was professional and fun. The only area i did feel good improve was the range of fodds at the buffet restaurant.
Gary
Gary, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 6, 2024
Thomas
Thomas, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 1, 2024
magali
magali, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 17, 2024
All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Emmanuel
Emmanuel, 6-night trip
Verified Expedia guest review
8/10 Very Good
Aug 16, 2024
Good
Agata Anna
Agata Anna, 7-night family trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Alex
Alex, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Ana
Ana, 5-night family trip
Verified Expedia guest review
4/10 Fair
Aug 12, 2024
Luiz
Luiz, 7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2024
We loved the location
Gustavo
Gustavo, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Staff very kind, super clean location. Easy check in and out. After check out we keep our privileges of having drinks and food while we waited for our airport transportation. One of the elevators didn’t work the entire time we stayed. En general good place to stay, very well located (in front of a Soriana, a hospital and a shopping Mall) and the night shows very likable!
Maria R
Maria R, 3-night family trip
Verified Orbitz guest review
2/10 Poor
Aug 7, 2024
mehul
mehul, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
The staff was amazing, friendly and always greeted us while passing.
Some areas inside where too hot to sit and enjoy the atmosphere.
Leslie K.
Leslie K., 6-night family trip
Verified Orbitz guest review
4/10 Fair
Aug 1, 2024
Crystal
Crystal, 8-night trip
Verified Expedia guest review
4/10 Fair
Aug 1, 2024
There was a lot of cockroaches in the villa we stayed, Our air conditioning failed, they cut off the water in the toilets,Thank God everything was fixed but it was a lot of trouble, Apart from that the staff was very friendly.
Veronica
Veronica, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Hugo
Hugo, 5-night trip
Verified Expedia guest review
6/10 Good
Jul 31, 2024
Veronica
Veronica, 6-night trip
Verified Expedia guest review
2/10 Poor
Jul 30, 2024
This was my first time ever visiting Cancun and I was extremely disappointed! I try to keep an open mind when visiting new places, but I just couldn't here.The food was terrible here.The pancakes were very thick and not cooked through, the bacon didn’t even taste like real bacon, the cheeseburger was mushy and didn’t taste like real beef. Luckily, we were able to get help and order Dominos pizza to at least be able to eat during this trip. We ate at the Italian restaurant the first night for dinner (no reservation required) but he food there was terrible as well. We tried to eat there again Saturday night and get plain pasta with garlic or butter sauce but when we arrived, we were told we needed a reservation (We were only told that the Mexican Restaurant and Seafood restaurant required reservations by Miguel when we first arrived) so we were turned away. We were able to acquire a reservation for Mexico Lindo on the last night and surprisingly the food there and the service was great! Our room was only serviced on the second day, but it seems as though only the beds were made. The floors were not swept or mopped; the mini bar was not restocked.The beds were uncomfortable, and the pillows were thin and flat, It was very warm in our building,water in the shower would just go cold and shut off.Work was going on outside the hotel and was being done at midnight in our building and it was loud.It took me a while to save up money for this trip and I feel it was wasted.
Jessica Lyn
Jessica Lyn, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Quiet
German
German, 5-night family trip
Verified Expedia guest review
2/10 Poor
Jul 29, 2024
I have stayed in Cancun many times and I like to try a new resort each time. Occidental Tucancún has topped it for the worst! I tend to be more open minded while on vacation but it was even hard to do so with this resort! I went with a group of 5 girls to celebrate a 40th birthday and the resort was a disaster! The view was great! Ocean is right there with beautiful blue water! We eventually made the best out of it but we will never go back to occidental tuncun again. I truly hope this review will help someone bc I thought I did my research and clearly I missed something during that!
No ac through the property
Buffett was small and not a good selection
Stayed at an ALL INCLUSIVE & ordered Dominoes.
No ac in restaurants
Bacon was not “real bacon” more like a wild hog
Bartenders were so nice and drinks were always on point
Ac in room would not go past 77°. Maintenance said that is normal!
Showering? Water will turn off a few times.
Toilet stopped flushing. Called maintenance 3 times!
Room cleaning service will only give you 1 towel per 3 people in a room.
Mini fridge was stocked stocked less and less each day.
Bedding was below average. Hard beds. 2 long thin pillows.
Rooms are not swept and mopped daily. Prepare for sand to be all over the floor.
Trying to sleep? You will hear people yelling and screaming at each other all night!
They have 3 restaurants to make reservations at: seafood, Italian and Mexican. Mexican was the best and treated us with respect.
Leeanna
Leeanna, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Mari
Mari, 3-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 28, 2024
I don’t like because they close the pool and the access to the beach to early
Jose
Jose, 5-night family trip
Verified Expedia guest review
4/10 Fair
Jul 28, 2024
Way overpriced for the lousy food, they close the pool and bars to early, the one show not that great. I travel a lot and this has to be the worst place I’ve been. The beach was great. Most staff very nice. Don’t leave your sandals on the beach to walk, mine got stolen.
Tracy
Tracy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
julian
julian, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Had a great time here! If you want decent food for cheap this is the place. All hotels in Cancun seem to be similar for food with the all inclusive so for the price it’s just right. Bell guys are awesome! They are very sweet and helpful.
Anne
Anne, 2-night trip with friends
Verified Orbitz guest review
8/10 Very Good
Jul 27, 2024
I stayed in this hotel 6 nights and everything in the hotel was good but just the food was almost the same every day and the staff was nice and I saw them working hard keeping this property nice and clean every day. I enjoyed my stay overall.