Hotels in Rio Rancho

"The room was clean, the beds were comfortable, I felt safe there. It was nice and quiet. I experienced the sauna the Jacuzzi and the indoor pool. I had a very pleasant experience, and Shelby was awesome!"

"After departure, we were charged an additional $250 deep cleaning fee. Called the facility and they stated there was a stain in the carpet. We were in town for a concert, checked in, dropped a backpack off in the room, left for the concert and picked up dinner and ate in the car on the way to the concert. After the concert went straight to the room, went to sleep, got up and left, and picked up breakfast in the drive home. There was no food or drink in the room at all, nothing that could spill amd cause a stain on a carpet. We did not see anything while in the room that stood out to us. Either their cleaning staff marked it on the wong room,, or it was the occupants after us that was charged to us. Do not trust your stay here unless you want unexpected, unfounded extra charges. This facility is shady in adding expenses to you credit card after check out "

"This was an older Hotel and needed some serious maintenance. "

"The room was a little shabby but clean. The beds were comfortable. The towels were good except for the washcloths which were very thin. We appreciated the utensils, dishes, and the pots. The staff was accommodating . Breakfast was very good. Best hotel scrambled eggs I have ever eaten."

"Great place"

"The evening snacks, "

"The room was very dirty, I had to ask to get it cleaned the following morning asking them to wash walls in the bathroom and clean the dirty floors. The tub would not drain and so all the dirt from my children's shower remained in the tub. There were cockroaches and ants all over in my room. There was no pool as mentioned in the amenities. The staff was nice but even after I mentioned these things they just said they were sorry. There also is no breakfast only packaged muffins. "

"Everything about this hotel was extremely convenient. Shuttle and staff made the stay easy. "

"It was a lovely place and the staff were good except for an interaction with the large receptionist, she was extremely passive aggressive and brings the entire experience down. The rest of the experience was great. "