Alberta Hotels

"The room was clean when we first checked in. The bed was made for our stay service but nothing was wiped down. Staff was friendly at the front desk but housekeeping wasn't very receptive when trying to get their attention for fresh towels. The grounds were good, everything was overall satisfactory. "

"Excellent experience! Great customer service, modern facilities and amazing restaurant."

"Was over charged for an upgrade was told $150 and was charged $289. They also did not send me the receipt as promised. Very upset!!"

"Quick service, Clean tidy. Would stay again."

"Clean and quiet, perfect room temperature"

"Very comfortable stay! Can’t wait to see when the pool is finished. "

"Nice place "

"Returning to Banff after 20 years away was a dream, and Buffalo Mountain Lodge made it unforgettable. We were married two decades ago on the field right across from the lodge with Rundle Mountain as our backdrop, so staying here was incredibly nostalgic. We were delighted to be upgraded from a standard room to a suite, which made our anniversary trip feel even more special. The king-size bed was exceptionally comfortable, and we spent every evening enjoying the authentic wood-burning fireplace. The outdoor hot tub was a highlight, and the service was top-notch—they even called us five minutes after check-in to ensure we were happy! We even bought the beautiful wooden coasters from our room at reception as a souvenir. We’ll be back for sure, and we’re definitely booking the suite next time—the luxury is well worth it!"

"Great."