Surrounded by the grandeur of Banff National Park, Tunnel Mountain Resort offers a family-friendly atmosphere with an indoor pool, playground, and mountain biking trails. Relax in the sauna or steam room after a day of exploring and enjoy helpful staff. With free in-room WiFi, bike rentals, barbecue grills, and luggage storage on site.
Banff National Park Information Centre - 6 min drive - 1.7 km
Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
Banff Centre for Arts and Creativity - 8 min drive - 2.4 km
Getting around
Calgary International Airport (YYC) - 97 min drive
Banff Station - 26 min walk
Free area shuttle
Restaurants
The Canadian Brewhouse - 5 min drive
The Old Spaghetti Factory - 4 min drive
A&W Canada - 12 min walk
PARK Distillery Restaurant + Bar - 5 min drive
Shoku Izakaya - 5 min drive
About this property
Tunnel Mountain Resort
When you stay at Tunnel Mountain Resort, you'll be just a 5-minute drive from Banff Lake Louise Tourism Bureau and Tunnel Mountain. Guests can get a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. A fitness center and a steam room are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the comfortable beds and helpful staff.
At a glance
DONE
Hotel size
105 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Offsite
Free area shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children stay free (see details)
Free local shuttle
Playground
What to do
Ski passes
Mountain biking
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
3 buildings/towers
Built in 1972
Safe-deposit box at front desk
Picnic area
Fitness center
An indoor pool
Sauna
Steam room
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Free local calls
Food and drink
Refrigerator
Microwave
Stovetop
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Uses some LED lighting
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff
Frequently asked questions
Does Tunnel Mountain Resort offer free cancellation for a full refund?
Yes, Tunnel Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tunnel Mountain Resort?
Yes, there's an indoor pool.
Are pets allowed at Tunnel Mountain Resort?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Tunnel Mountain Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Tunnel Mountain Resort?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Tunnel Mountain Resort and nearby?
Have fun with onsite activities like mountain biking and hiking. Additional recreation nearby includes hot springs. Enjoy a swim in the indoor pool or use the lodge's other amenities, which include a sauna and a steam room. Tunnel Mountain Resort also has a picnic area.
What's the area around Tunnel Mountain Resort like?
Tunnel Mountain Resort is a short 12-minute walk from Bow River and 6 minutes' walk from Surprise Corner. Travelers say the area is walkable and ideal for skiing.
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Reviews
Tunnel Mountain Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Amenities
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Pet-friendly accommodations were welcoming and accommodating, with many guests appreciating the pet-friendly rooms and amenities. (20 reviews)
The complimentary shuttle service was convenient, easy to use, and a great way to get to downtown. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Family friendly
Kitchen
View
Towns
Bed
Parking
Bathroom
Reviews
Verified
10/10 Exceptional
May 29, 2026
Great location, very good room and super friendly and helping staff.
Arie
Arie, 1-night trip
Verified
10/10 Exceptional
May 28, 2026
It was second time to stay here. Amazing Tunnel mountain view and such a healing time with all of us, specially for my father in law recover health during the staying. He wish to stay 1month, really doesn't wanna go back home. Very quiet, comfortable, easy to get on roam bus to downtown free, family-friendly. I will visit again. Thank you so much.
Jooyeon
Jooyeon, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Clean, friendly staff, great amenities.
Rebecca
Rebecca, 1-night trip
Verified
8/10 Very good
Apr 10, 2026
Very clean, loved the loft for the kids and a real wood fireplace
Grant
Grant, 2-night trip
Verified
8/10 Very good
Apr 22, 2026
Spacious room, great view, friendly staff. Very quiet. The sauna room was a bit scary, I wouldn’t use it again. Overall, I had a great stay.
Yumiko
Yumiko, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Amazing stay. The staff was amazing as well and I will be back.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Room was great, staff very courteous.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Excellent location and friendly staff
robert
robert, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Great room, good service.
Harman
Harman, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Staff was awesome, room was spotless and very comfortable for a family of 3.
phillip
phillip, 1-night trip
Verified
8/10 Very good
Feb 16, 2026
Location, clean updated room. Staff were very friendly!
Douglas
Douglas, 3-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Wonderful staff very kind and helpful thank you!
Paoyu
Paoyu, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Staff was very Friendly.
Place was quiet.
Kaye
Kaye, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Clean rooms and very courteous staff!
Desiree
Desiree, 4-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Nice location, good amenities and courteous staff.
manjit
manjit, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Great Friendly Staff, quiet, rooms have been remodeled.
Leon
Leon, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Large room, decent amenities, good value.
Caitlin
Caitlin, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The staff was very friendly and accommodating.
David
David, 6-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Room is spotless clean, front desk staff is courteous
Yung Hsin
Yung Hsin, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Front staff so friendly and inviting.
Brenda
Brenda, 1-night trip
Verified
8/10 Very good
Nov 30, 2025
Great Staff, convenient to downtown.
Katrina
Katrina, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Clean room, comfortable beds
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Staff are nice and the housekeeper ate great
Vicente
Vicente, 2-night trip
Verified
8/10 Very good
Mar 30, 2026
Family-friendly resort in a beautiful location just up the hill from downtown (easy bus access). The front desk staff was incredibly friendly and helpful. The exterior of the property is a bit dated, however the rooms seemed updated and were very clean. The kitchenette was great to have. The fitness center needs an update, but you are probably in town for skiing or hiking anyway.