Bolívar Hotels

"I had an excellent stay at this hotel. The service was truly top-notch—staff were attentive, friendly, and always willing to go the extra mile to make sure everything was perfect. The food was equally impressive, with every meal being fresh, flavorful, and beautifully presented. Overall, a fantastic experience that I would highly recommend to anyone looking for comfort, quality, and outstanding hospitality. It was great to go back to visit my country, visit a new city “Cartagena’ and have an excellent experience. Thank you so much to the team at the Hyatt!"

"Best place ever, clean, organized, stuff are so nice, food is just espectacular. The común areas really nice, the pools are great, very service oriented, the area consists accommodating people. JUST THE BEST "

"Generally good. Rooms small but pleasant and well furnished. Bathroom and shower very good. Clean hotel, reasonable basic facilities (gym, small pool, breakfast room). Adequate breakfast. Personally I hate being escorted to my room and shown where the lightswitch is and various other obvious features of the room - i also dislike the demand that my small rucksack is taken off me at checkin to be carried up by the concierge. Small thing - but you are required to be 'tagged' on checkin with a plastic strip around the wrist which you cannot take off even for, sleeping, showering, going out for dinner etc. In thousands of hotels around the world, I have never been required to be tagged - especially with something on my wrist which my face lies on while sleeping. At nightclubs for a few hours, yes, but not simply to spend some nights in a hotel room in a hotel with nice, but very basic facilities."

"The breakfast was very repetitive in the buffet, the room housekeeping was amazing the pool staff and pool bar staff were top notch. My only complaint is the construction of repairing ceramic tiles at 8am when we were trying to sleep. This happened multiple mornings and was very inconvienent when you are trying to rest "

"I requested a quiet room. Very loud. They put right across the hall from the housekeeping closet. Housekeeping worked out of there past sundown. Music loud enough to shake the 12th floor was playing by the pool until 10 pm. Had to call the front desk and ask them to turn it down. Housekeeping threw away things that I was still using, like a half full bottle of water. Staff still had the nerve to charge me for a bottle of water that I took from the bar despite me explaining what housekeeping did. Very disappointed in this hotel. Will not be back. "

"Great breakfast! Staff was very friendly. "

"The hotel staff treats guests very poorly. They are inattentive and give you dirty looks. The service in the restaurant is terrible; it feels as though no one there actually wants to work. I would never go back."

"I loved the staff from the buffet very helpful and professional team room was very good the pools were great "

"Buena localización "