Hotel Valcartier

Nice hotel, big rooms and comfortable bed. Reasonable prices. On the flip side, the bathroom was not very clean. Therre is NOTHING around this place besides the waterpark. It was impossible to find a restaurant that is open after 8PM. And although they had no other clients, the Safari restaurant refused to served breakfast when we arrived at 10:50 am, because it is until 11. Overall, not impressed.

Steph, Viaje en familia de 1 noche, ago. 20, 2020

Comentario de un cliente real de Expedia

Great hotel and nice service, motivated employees, access to a lot of services A

Viaje de 2 noches, ago. 2, 2020

Comentario de un cliente real de Expedia

Very nice and moder

Viaje de 3 noches, jul. 6, 2020

Comentario de un cliente real de Expedia

Underwhelming

We choose this hotel because of the 5 restaurants and beautiful amenities. Due to covid, only 1 restaurant was open. I asked the front desk for a menu, and the menu they provided me was not the right one as the menu being served was much smaller. The menu was supposed to be available on the TV but it was not. The couch in the room was extremely uncomfortable and there was nowhere we could eat the meal that we had to go and get from the restaurant because there was no room service. We were on the 5th floor. One of the elevators was out of service when we got to the hotel, and upon check out the next day, the second elevator was also out of service, meaning we had to walk down the 5 flights of stairs with all of our luggage. The place is beautiful, but it would have been nice if the website had indicated everything that would not be available for our stay. It was very disappointing. The bed, however, was extremely comfortable. The hotel staff was extremely friendly, and the food that we did eat, was ok, but not worth the price. That being said, there was only one employee in the kitchen, who was taking customer orders, cooking, plating, taking the money, and serving. He did a great job considering everything he had to do. I would say that there was a general lack of organization. The staff did what they could, but nothing seemed to go smoothly. At $200 per night, I was expecting more, even with the covid-19 restrictions.

Valerie, Viaje de 1 noche, jun. 26, 2020

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Great hotel and amenities. Our family will definitely be back to this location.

Travelling, Viaje en familia de 1 noche, mar. 14, 2020

Comentario de un cliente real de Expedia

hotel bedrooms and all facilities are great. food options are very limited. and the options are not great. we had to went out one night for take out. however, pretty amazing the hotel de glace, the sliding in snow amd rhe. ora park. we will definitively return.

Viaje en familia de 2 noches, mar. 8, 2020

Comentario de un cliente real de Expedia

The ice hotel was amazing but the winter park was not I expected. There was not much to do except the tubes slide. My daughter was disappointed there was no ice skating no skiing and no snow shoeing. Overall we were happy with our experience at the ice hotel.

Nathan, Viaje en familia de 1 noche, mar. 7, 2020

Comentario de un cliente real de Expedia

It was great overall The only comment concerns the clerk that took our check- in, she seemed very bored by our questions, did not make Eye contact and was more interested in looking elsewhere Very impolite

Noela, Viaje en familia de 3 noches, mar. 2, 2020

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We really liked the high shower head adjustment since we are a tall family, the heated bathroom floors Wer really nice also

Steve, Viaje en familia de 3 noches, feb. 13, 2020

Comentario de un cliente real de Expedia

Great Family getaway!

Always happy to be back here

Agnieszka, Viaje en familia de 1 noche, feb. 13, 2020

Comentario de un cliente real de Hoteles.com