4/10 Fair
Dec 4, 2019
*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place.
The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen.
The hot tub was not hot enough, it was not much better than "warm."
The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines.
All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.
Verified traveler
2-night family trip
Verified Orbitz guest review