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Una Vida

4.5 star property
Luxury hotel in Tulum with spa and outdoor pool

Choose dates to view prices

Located near Tulum Mayan Ruins, Una Vida offers a luxury retreat with a poolside bar and Mexican cuisine at Ananda. Indulge in al fresco dining, explore the garden, or rejuvenate with a massage at the onsite spa. With free in-room WiFi and helpful multilingual staff, your stay is sure to be an unforgettable getaway.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Terrace
  • Coffee/tea in a common area

For families (6)

  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
The current price is $146
$189 total
includes taxes & fees
Feb 11 - Feb 12

Why we love this property

Spa serenity
A full-service spa offers daily pampering with in-room massage options available. The hotel garden provides a peaceful retreat for post-treatment relaxation.
Luxury garden oasis
Luxuriate in the verdant garden setting of this luxury hotel. Savor delicious meals at the restaurant with serene garden views.
Flavorful dining options
The restaurant serves vibrant Mexican cuisine with garden views, while a charming café, elegant bar, and romantic private picnics await guests.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Ceiling fan
  • Garden view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

Luxury House | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Premium bedding
Down duvet
Ceiling fan
Pillowtop bed
Private bathroom
Hair dryer
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

Jungle Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Jungle Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

Tropical Room - Terrace | Premium bedding, down comforters, pillowtop beds, in-room safe

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Premium bedding
Down duvet
Ceiling fan
Pillowtop bed
Private bathroom
Hair dryer
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Hotel Bardo
  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 431 reviews
The price is $305
$391 total
includes taxes & fees
Feb 11 - Feb 12
Hotel Bardo
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About the neighborhood

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Hospital de Tulum - 9 min walk - 0.8 km
  • Dos Aguas Park - 14 min walk - 1.2 km
  • Holistika Art Walk - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 14 min drive - 7.4 km
  • Tulum Beach - 14 min drive - 8.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Poc-Chuck “Las Mestizas” - ‬6 min walk
  • ‪mera - ‬10 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Burrito Amor - ‬9 min walk
  • ‪Palma Central - ‬4 min walk

About this property

Una Vida

Una Vida puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can indulge in massages at the spa, and Mexican cuisine is served at Ananda, which is open for breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Limited onsite parking (max 1 space per unit)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 11 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Ananda - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 60 per accommodation, per day

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 30 for adults and USD 30 for children
  • Airport shuttle service is offered for an extra charge of USD 130 per vehicle (one-way, maximum occupancy 5)
  • Area shuttle and beach shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida offer free cancellation for a full refund?

Yes, Una Vida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Una Vida?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at Una Vida?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Una Vida?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Una Vida?

Yes, an airport shuttle is available. The charge is USD 130 per vehicle one-way.

What are the check-in and check-out times at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Una Vida and nearby?

Have fun with nearby activities like fishing and scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Una Vida also has a garden.

Are there restaurants at or near Una Vida?

Yes, Ananda offers alfresco dining, Mexican cuisine, and garden views.

Does Una Vida have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Una Vida like?

Una Vida is in Tulum City Center, a short 15-minute walk from Dos Aguas Park.

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Reviews

Una Vida Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, with many guests praising its warm temperature, cleanliness, and scenic surroundings. (13 reviews)
  • The restaurants at the property, including Ananda and the one at the sister property Bardo, served delicious and healthy meals with excellent service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Amenities
Ambience
Restaurant
Trip
Towns
Jungle
Drinks

Reviews

10/10 Exceptional

Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Thomas, 10-night trip

10/10 Exceptional

Just away from centro, but an easy walk.
Tony, 7-night trip

10/10 Exceptional

Great place, highly recommend
Lorraine, 2-night trip

10/10 Exceptional

Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
Maya, 3-night trip

10/10 Exceptional

Beautiful pool and rooms. Excellent customer service.
Cara, 1-night trip

10/10 Exceptional

Beautiful…. I will be returning Great staff… attentive
Leonteen, 4-night trip

10/10 Exceptional

We stayed in a private villa & it was so beautiful!
Caroline, 1-night trip

8/10 Very good

Hotel great. Town itself, not so much…
Rob, 3-night trip

10/10 Exceptional

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Baruni, 1-night trip

6/10 Good

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
Jasmine, 2-night trip

8/10 Very good

I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
clara, 4-night trip

10/10 Exceptional

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
clara, 4-night trip

10/10 Exceptional

The pool
Cara, 1-night trip

10/10 Exceptional

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Sam, 8-night trip

10/10 Exceptional

Beautiful hotel with amazing staff.
Taylor, 4-night trip

10/10 Exceptional

Staff was amazing and pool and overall hotel was gorgeous and tropical.
Matthew, 6-night trip

10/10 Exceptional

staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay
shamara, 4-night trip

10/10 Exceptional

Absolutely loved our stay. The rooms were very clean (we had two), the space itself is very well-designed and beautiful, the staff were extremely accommodating and kind, the food was delicious!
Saba, 2-night trip

10/10 Exceptional

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Susan, 5-night trip

10/10 Exceptional

Amazing property. Will definitely return back.
Joy, 1-night trip

10/10 Exceptional

Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Yevheniya, 3-night trip

10/10 Exceptional

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Andre, 1-night trip

10/10 Exceptional

Loved this place. The staff was absolutely excellent! I will definitely come back.
clara, 2-night trip

10/10 Exceptional

We stayed at Una Vida for 8 days and loved everything about this place and had an amazing experience. Was a little nervous to take our 9 year old here but surprisingly he really enjoyed it as well!
Jason, 7-night trip

10/10 Exceptional

Wonderful boutique hotel! It is an oasis outside the busy downtown Tulum. The staff, food, and ambiance are all fantastic. Highly recommend!!!
amber, 4-night trip