Experience the warmth of Casa Karina Hotel, a family-friendly retreat near the boardwalk/promenade. Relax on the sun-kissed terrace, indulge in a rejuvenating massage at the spa or explore nearby slopes with ski-in/ski-out access and ski shuttle. Guests appreciate this hotel's convenient amenities like free WiFi and an indoor pool.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Spa
Airport transfer
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Ski storage
Fitness center
Sauna
Steam room
Self parking
Room service
For families (6)
Children stay free
Babysitting (surcharge)
Playground on site
Private bathroom
Separate dining area
Separate sitting area
The current price is $90
$90
$101 total
includes taxes & fees
Jun 17 - Jun 18
Why we love this property
Work meets wellness
This hotel blends business essentials with rejuvenation. Meeting rooms boost productivity. The spa, sauna, and Turkish bath offer perfect relaxation.
Food for every mood
The hotel's restaurant serves international cuisine with garden views, complemented by a welcoming cafe and bar. A buffet breakfast starts the day right.
Wellness sanctuary
A full-service spa offers soothing massages at this hotel. Guests can detox in the sauna, steam room, or Turkish bath. A garden and fitness room await.
Paisii Hilendarski Historical Center - 18 min walk - 1.6 km
Holy Trinity Church - 2 min drive - 1.9 km
Getting around
Sofia Airport (SOF) - 141 min drive
Airport shuttle (surcharge)
Restaurants
Ginger - 5 min walk
STATION Bansko “Coffee & Snacks made with love” - 6 min walk
The House - 6 min walk
Victoria - 2 min walk
Lobby Bar - 3 min walk
About this property
Casa Karina Hotel
Casa Karina Hotel allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski storage is also available.
All inclusive
All-inclusive room rates at Casa Karina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
120 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 6 per day)
Onsite parking limited
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service
Traveling with children
Children stay free (see details)
Playground
Babysitting (surcharge)
What to do
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Fishing nearby
Working away
Meeting room
Conference space (2691 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Shopping mall on site
Full-service spa
Sauna
Steam room
Reception hall
Accessibility
Elevator
Visual fire alarm
Ski
Ski-in/ski-out access
Ski storage
Ski lifts nearby
Ski runs nearby
Ski lessons nearby
Ski area nearby
Ski rental shops
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Fireplace
Separate dining area
Separate sitting area
Heated floors
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Dining
Onsite venue - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.02 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
Airport shuttle service is offered for an extra charge of EUR 190 per vehicle (roundtrip)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 2 and 12 costs EUR 190 (roundtrip)
Parking
Covered self parking costs EUR 6 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Casa Karina Hotel Bansko
Casa Karina Hotel
Casa Karina Bansko
Casa Karina
Casa Karina Hotel Hotel
Casa Karina Hotel Bansko
Casa Karina Hotel Hotel Bansko
Frequently asked questions
Does Casa Karina Hotel offer free cancellation for a full refund?
Yes, Casa Karina Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Karina Hotel?
Yes, there's an indoor pool.
Are pets allowed at Casa Karina Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Karina Hotel?
Yes. Self parking costs EUR 6 per day. Parking spots may be limited.
Is airport shuttle service offered by Casa Karina Hotel?
Yes, an airport shuttle is available. The charge is EUR 190 per vehicle roundtrip.
What are the check-in and check-out times at Casa Karina Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Karina Hotel and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for fishing and hiking. Additional recreation nearby includes spelunking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Casa Karina Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Casa Karina Hotel?
Yes, there's an onsite restaurant that offers international cuisine and garden views.
What's the area around Casa Karina Hotel like?
Casa Karina Hotel is a short 3-minute walk from Bansko Ski Resort and 7 minutes' walk from Bansko Gondola Lift.
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Reviews
Casa Karina Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.6
Location
7.8
Staff & service
7.6
Property conditions & facilities
Popular mentions
Gondolas
Service staff
Food
Location
Breakfast
Trip
Reviews
Verified
8/10 Very good
Feb 26, 2024
Nice facilities and excellent location
James
James, 3-night trip
Verified
8/10 Very good
Sep 21, 2023
Good place for rest.
Iosif
Iosif, 6-night trip
Verified
8/10 Very good
Mar 27, 2024
Close to the gondola, restaurants and bars. Decent service, clean and staff were friendly enough. Rooms qere sloghtly small if I'm being picky, otherwise a lovely stay
Michael
Michael, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2024
A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option.
The hotel falicities are pristine.
Hadrien
Hadrien, 7-night trip
Verified
10/10 Exceptional
Aug 3, 2022
Highly recommended for family and single travels.
Irineos
Irineos, 3-night trip
Verified
8/10 Very good
Feb 15, 2023
This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.
Joanne
Joanne, 5-night trip
Verified
8/10 Very good
Jun 30, 2024
Friendly staff, internet speed needs upgrade
Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Zimer,personal und das esen war gut
ymer
ymer, 7-night trip
Verified
8/10 Very good
Jan 19, 2022
Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious!
Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer.
Spa needs updating.
However, overall experience was very pleasant.
Very convenient location to the gondola.
Verified traveler
8-night trip
Verified
10/10 Exceptional
Jan 2, 2022
Enjoyable stay with great staff
Great location, very friendly and helpful staff. Will be going again on my next trip!
Jiemeng
Jiemeng, 6-night trip
Verified
6/10 Good
Apr 4, 2021
overall stay was dissapointing
overall stay was dissapointing regarding the expectations I had while watching the hotel's profile.
I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...).
The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs.
later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting.
The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B.
So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.
Dan
Dan, 5-night trip
Verified
10/10 Exceptional
Mar 14, 2020
An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.
Verified traveler
7-night trip
Verified
8/10 Very good
Mar 14, 2020
Was greate, there is one think tot be improved
It was only one problem with check-in.
We came to the hotel early, but we were not allowed to make the check-in.
We returned at 2 pm and then there was a really big queue of people
Assaf
Assaf, 6-night trip
Verified
8/10 Very good
Mar 12, 2020
Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower.
Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value.
We certainly enjoyed our stay at Casa Karina and would stay there again.
Ayse
Ayse, 5-night trip
Verified
10/10 Exceptional
Mar 6, 2020
Super Preisleistungsverhältnis
Wir waren das 2.Mal im Casa Karina. Es hat uns wieder sehr gut gefallen. Große Zimmer, gute Betten, schöner Spa, nettes Personal und das Essen war wieder lecker. Aber... leider nicht warm genug. Schade. Dafür eine große Auswahl.
Wir kommen gerne wieder.
Andrea
Andrea, 9-night trip
Verified
8/10 Very good
Mar 3, 2020
Value for money
nice breakfast and dinner, clean spa and pool, good underground parking services, friendly staff, value for money
Verified traveler
2-night trip
Verified
8/10 Very good
Feb 4, 2020
Hotel very nice good location for everything skiing and everything very friendly would stay again without hesitation
richard
richard, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2020
Sağolsun her türlü destek verildi çok merkezi
Hakan
Hakan, 5-night trip
Verified
4/10 Fair
Jan 2, 2020
The hotel and the receptionist was fine but the cleaners are not doing their job at all. In 8 days they didn’t changed the beddings at all, apart the towels which were changed daily, not cleaning anything and I had to ask them to hover the room and they didn’t look very happy. If I was staying 2,3 days I will understand but after 3 days maximum the room should be cleaned properly including changing the beddings.
Regarding heating- there was only one small radiator in a studio which it wasn’t enough to warm up the room and specially near the window where was the sofa you could feel the cold from the window.
Regarding Food- The food was the same every day to dry and not tasty. The soups were not warm, the tea selection wasn’t daily filled up.
At the New Year Party we have been charged for 2 children 6and 7years old €90 and for what??? All the dishes were terrible. You could see that nearly all the other guests didn’t touch them.
Overall we pay a lot for a four stars hotel but we get services for a budget hotel.
We feel the they didn’t respect our money which we paid them there especially when you stay more than 2,3 days.
Cristi
Cristi, 8-night trip
Verified
6/10 Good
Nov 7, 2019
Απογοητευτικό
Απογοητευτικό Το διαμέρισμα πάρα πολύ μικρό, Τα ντουλαπια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος αναπληρώνειΚαγκελάκια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος οτιδήποτε... υπόψη ότι η γύρω περιοχές δεν έχει πάρκινγκ άρα + 10 λέβα για το πάρκινγκ που παρέχει το ξενοδοχείο επίσης στη ντουλάπα θα διαπιστώσετε ότι δεν έχει μπουρνούζι + 10 λέβα συνυπολογίσετε και σίγουρα θα προτιμήσετε κάποιο άλλο ξενοδοχείο όπως και εγώ την επόμενη φορά.
Evangelos
Evangelos, 1-night trip
Verified
6/10 Good
Apr 6, 2019
decent hotel
I been there with friend for a ski vacation, the room was just fine for two people ... the beds was "low cost" single beds, at the shower the bath was installed too high relative to the douche .. not so comfortable easy for tall people. the food ( breakfast and dinner ) were great.
eyal
eyal, 4-night trip
Verified
6/10 Good
Mar 18, 2019
Casa Karina was a nice, modern hotel to stay in. Amazing value for money with half board booking.
Our room was big enough, the bathroom was a comfortable size. The beds weren't particularly comfortable and the bottom sheet was too small for the bed but it made do for the cost we paid. One the first few days I moved some of the furniture to fit the room being a twin rather than a double (2 beds pushed together). The amount of dust and dirt showed the room required a deep clean. I presumed this would have been done by the cleaners but I took until the 4th day when we put the please clean the room sign on the door when it was actually cleaned. The other times, the beds were made and the towels were changed.
We had the same sheets for all 7 nights. I didn't seem clear as to whether we could drink the water, the receptionist said yes and yet they wouldn't give us water with dinner saying it wasn't good. We ended up buying water for the whole week.
The food has some interesting choices, with some mornings there being a toaster and not on others. Dinner had a great salad selection, but left out pasta with bolognese next to it which wasn't under the heat? Didn't really understand that. The staff didn't seem particularly happy to be there, more attempting to try and catch you for taking food out of the food area?
The 15mins free massage which comes with the booking was OK but not amazing, after your free massage you're then met with a hard sell. I don't think I would book again
Verified traveler
7-night trip
Verified
8/10 Very good
Mar 3, 2019
Good located hotel
We travelled as a family of four! Had a good time and would recommend!
lisa
lisa, 5-night trip
Verified
8/10 Very good
Feb 16, 2019
Restaurant was very good. Food is tasty. Loby is OK. SPA is OK. Location is OK.
Maybe the ventilation in fitnes room should be better. And some of the equipment should be fixed.
Im room the light should be better and the heating is hard to ajust.
Zoran
Zoran, 5-night trip
Verified
10/10 Exceptional
Feb 16, 2019
Easy location and spacious room excellent.
Staff at breakfast could be more friendly.