Perched in the mountains, Hotel Tanne offers an upscale retreat with a rooftop terrace and coffee shop. Families will appreciate the playground, indoor pool, and bike rentals for cycling adventures. Mehana Restaurant serves local cuisine amidst garden views while relaxing treatments await at the sauna or steam room.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Water park
Rooftop terrace
Ski storage
Fitness center
Sauna
Steam room
Children's pool
Room service
Coffee shop/cafe
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (surcharge)
Playground on site
Private bathroom
Television
The current price is $73
$73
$82 total
includes taxes & fees
May 19 - May 20
Why we love this property
Work and wellness blend
The business center fuels productivity while spa services restore balance. Yoga classes, a sauna, and massage treatments complete this work-play paradise.
Culinary hotspot
A restaurant with garden views serves tantalizing local cuisine. A cafe and bar add more dining options. Free continental breakfast starts each day off right.
Water park wonderland
This hotel boasts an exhilarating water park and a serene indoor pool. Perfect for aquatic adventures and relaxation in any season.
Museum of Otets Paisii Hilendarski - 12 min walk - 1.0 km
Holy Trinity Church - 18 min walk - 1.6 km
Getting around
Sofia Airport (SOF) - 140 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Ginger - 6 min walk
The House - 5 min walk
Chateau Antique - 3 min walk
Бай Миле - 3 min walk
Весело село - 6 min walk
About this property
Hotel Tanne
Take in the views from the rooftop terrace when you stay at Hotel Tanne. Guests can indulge in massages, body scrubs, or body treatments, and grab a bite to eat at Mehana Restaurant, which serves local cuisine and is open for lunch and dinner. Other highlights include a water park, an indoor pool, and a bar/lounge.
At a glance
DONE
Hotel size
33 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Children's club*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Traveling with children
Children's club (surcharge)
Water park access (surcharge)
Children's pool
Playground
Babysitting (surcharge)
What to do
Yoga classes
Pool table
Hiking/biking trails nearby
Mountain biking nearby
Ski lessons nearby
Snowboarding nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Ski storage
Snow sports gear
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Mosquito nets
Fitness center
An indoor pool
Water park access (surcharge)
Spa services
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs and body treatments.
Dining
Mehana Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Viennese Lounge - Overlooking the garden, this café serves breakfast and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.02 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Children's club access is available for an extra charge
Airport shuttle for children between the ages of 2 and 12 costs EUR 75 (roundtrip)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Tanne
Hotel Tanne Bansko
Tanne Bansko
Tanne Hotel Bansko
Hotel Tanne Hotel
Hotel Tanne Bansko
Hotel Tanne Hotel Bansko
Frequently asked questions
Does Hotel Tanne offer free cancellation for a full refund?
Yes, Hotel Tanne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Tanne?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Tanne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tanne?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Tanne?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Tanne?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Tanne and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation onsite includes yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a water park and a sauna. Hotel Tanne also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Tanne?
Yes, Mehana Restaurant offers local cuisine and garden views.
What's the area around Hotel Tanne like?
Hotel Tanne is a short 7-minute walk from Bansko Ski Resort and 9 minutes' walk from Vihren.
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Reviews
Hotel Tanne Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.2
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 23, 2024
Location is perfect
metin
metin, 5-night trip
Verified
10/10 Exceptional
Sep 10, 2025
The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves more stars than I am allowed to give.
Corrie
Corrie, 3-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Amazing hotel, perfect stay for a ski holiday
We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels very ski-esk. Breakfast was included too which includes cold and hot food. The selection was quite random, but we all enjoyed it every morning. The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there.
The location is perfect. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too.
The only cons really were that we weren’t sure which room we actually booked as this wasn’t very clear when booking. I managed to get in touch with the hotel and they confirmed this for us. Also there’s no kettle in the room, we bought our own travel one.
100% recommend for a ski holiday.
Samuel
Samuel, 6-night trip
Verified
10/10 Exceptional
Mar 2, 2020
Bansko vecka 9 ,2020
Trevlig personal. Super mysiga rum med balkong mot bergen och öppen brasa.
Frukosten var blandad bulgarisk och continental, med något nytt varje morgon. Lungt och tyst, med gångavstånd till centrum och huvudgatan.
Emanuel
Emanuel, 7-night trip
Verified
10/10 Exceptional
Feb 4, 2020
Konum-Konnfor ve Fiyar harika
Konum ve fiyat olarak harika bir otel. Özellikle Hotel müdürü IVAN a yardımlarından dolayı teşekkür ederim
MURAT
MURAT, 5-night trip
Verified
10/10 Exceptional
Jan 27, 2020
Great location! Great hotel! 10/10
Tanne Hotel was amazing! We got the suite, 2 floors with 2 bathrooms. It was amazing, honestly enjoyed every minute. The breakfast was great! we asked for an omelet every day and they made it with a smile for us. breakfast was great and the spa was amazing! the Jacuzzi was very hot with different kinds of water pressure in it. Was so good! Thank you very much!
Verified traveler
5-night trip
Verified
10/10 Exceptional
Oct 11, 2019
Autumn break
We arrived in the very early hours in the morning. We found the rooms clean and warm. Toiletries were supplied as was a clean bath robe and new slippers. The meals were freshly prepared and hot good choice in the breakfast and dining room. The spa area was very good. The hotel staff were friendly and helpful. I would recommend
Duncan
Duncan, 5-night trip
Verified
4/10 Fair
Aug 6, 2019
We stayed here as I had seen the hotel in winter and it always looked nice. My boyfriend ended up with suspected bed bug bites which let down our experience. The room was fine and had a balcony. With such a small difference in price its worth staying in the Kemmpinski in summer instead.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 31, 2019
Comfortable traditional hotel
Friendly hotel with good spa comprising pool, steam room, sauna and salt room. Excellent value but no air conditioning
Glenn
Glenn, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2019
Late check out as our flight was late
Cosy room
Close to main strip and gondola
Verified traveler
7-night trip
Verified
4/10 Fair
Mar 10, 2019
Expected better from 4 star ...
The hotel felt dated, musty and dark. Our room was not cleaned several days running even when we asked at the non helpful reception. The mountain view room that we paid for was actually a car park full of stray cats .. the bed was too small for me ( I am 6”6’) they did change room upon request but only after two days which made experience uncomfortable. The breakfast was v basic and service always without a smile. No open bar and seemed that they had already shut down for season. The pool and hot tube were nice but the sauna and steam rooms were often not switched on during working hours, so took ages to become usable. This was an engagement trip and a 4 star hotel .. I expected better.
Dr Marcus Gordon
Dr Marcus Gordon, 6-night trip
Verified
10/10 Exceptional
Mar 9, 2019
Stay at Hotel Tanne and you’ll be happy
This hotel was a fabulous find. The staff are friendly, the spa with pool, heated jacuzzi, sauna and steam room is very welcome after a day in the snow and the beds are super comfortable. Breakfast is ok. If you are looking for a full English every morning it’s not the place for you, but there is enough choice to suit everyone. It’s close to the town, but far enough away not to hear the nightclubs.
The heating in the hotel seems to be set to maximum, so you may need to turn your radiator down.
The reception area has a beautiful log fire where it would be nice to enjoy a drink if they opened the bar more often. The on-site restaurant is very very good and incredibly cheap too.
One thing where the hotel could improve is in it’s towel and toiletry lottery. Will they change the towels? What will you get? One bath towel and six hand towels? Or nothing new? Will they leave more shower gel or shampoo or not? Thankfully, the reception staff can usually correct any errors.
If you want a kettle for your room, you’ll need to ask at reception and google translate often helps with this. Maybe taking a travel kettle and mugs might be a better idea.
We will be staying here the next time we are in Bansko. Hotel Tanne is a great little place.
Nicholas
Nicholas, 6-night trip
Verified
10/10 Exceptional
Mar 5, 2019
Extremely pleased
Can’t fault this hotel extremely friendly and professional perfect location definitely would recommend this hotel for families and couples great spa and games room excellent choice for breakfast
Jeannie
Jeannie, 7-night trip
Verified
2/10 Poor
Feb 26, 2019
avoid the evening Food , do not waste money on half board
Verified traveler
5-night trip
Verified
8/10 Very good
Feb 6, 2019
Tanne for Skiing
Great hotel & Spa was perfect after a day on the slopes,
Craige
Craige, 7-night trip
Verified
6/10 Good
Apr 3, 2018
Stort tomt hotel
Stor hotel med kun 2 andre gæster end os..
Flere faciliteter virkede ikke eller var lukkede.
Receptionist talte meget dårligt engelsk.
Verified traveler
Verified
6/10 Good
Mar 9, 2018
Good location, not so good breakfast
The experience was good overall. The location is pretty good as the hotel is nearby the gondola to get to the ski resort. The town old center is located at 15 min walk, so very convenient to get to traditional restaurants. The breakfast was fairly poor, there was nothing sweet and the savory food was very repetitive.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 12, 2018
Great hotel, nice rooms, cosy environment and a convenient location
Verified traveler
4-night trip
Verified
6/10 Good
Mar 21, 2017
Hotel bien placé a proximité des pistes et commerc
Hotel tres bruillant.
Personnel peu accueillant
Bien placé à proximité des pistes et commerce.
Vu le prix cela reste quand même raisonnable.
Pour le petit déjeuner, lever vous de bonne heure pour être sur d avoir encore ce qu il faut à manger.
Il faut se lever tôt car arrêt du petit déjeuner à 9h30.
alain
Verified
6/10 Good
Mar 17, 2017
Good value but could be better
The Tanne is one of the prettier hotels in Bansko, with a nice exterior and interior that suggest it is well built, located about 10min walk from the gondola lift. The room was comfortable and clean, the hotel also, but it was lacking in a few areas.
The advert claims a hot-tub, it is there but seems to have been out of order for some time! The pool is not heated, or if it is then it is not switched on, this is quite refreshing and does mean it is not over-used, but some temperature would be good. I would have scored higher if these were better.
The staff were nice, but few spoke English, they were VERY quiet and there wasn't a lot of engagement which was a shame. Again I have scored down a bit as it is nice to feel welcome and have some dialogue, but that seemed to be the theme of the resort, not just here.
Overall a nice place to stay, the breakfast was ok and set us up for the day.
Guy
Verified
6/10 Good
Mar 10, 2017
Can't say terrible but definitely not a good one..
Overall is okay, room is big enough, comfortable.
Reception and the lobby can be no any staff in the afternoon like 3-4 o'clock, I need to ring the bell for 20 mins until someone came over. And staff are not very helpful I feel like they don't really expect customers to ask questions.
Breakfast finish at 9:30, one day I arrived 9:05, already almost nothing left (obviously not enough for 2 people), but the staff was looking at us came into the breakfast lounge and didn't even ask or refill any food.
I've been there 5d, steamer is never opened, only sauna is working and which is not too bad.
Polaris
Verified
6/10 Good
Mar 6, 2017
God mat i restaurangen
Bra hotell hyfsat nära gondolen! För kallt i poolen tyvärr
Rulle
Verified
8/10 Very good
Feb 26, 2017
Cheap and high quality hotel
Stayed here 2nd year running. Friendly staff. Lovely clean and quiet suite. Nice breakfast. Good location. Will return again
graham
Verified
10/10 Exceptional
Feb 19, 2017
Great hotel near gondola and perfect for families
Tanne was lovely and welcoming. Toni the waiter in the restaurant could speak a few words of Irish and really made us feel at home with great service and good quality fresh food. We were undecided in advance if we should go half board or not, but we should have as in the end are there almost every night (our two boys are age 7 and 4). Very near the ski lift and Svet on reception gave us a a good tip of where to rent skis. Room was very big and cleaned every day and we all enjoyed the pool and sauna/steam room, even if pool water was a tad chilly for the adults! They even prepared us an early breakfast for the day we departed very early. I would thoroughly recommend and definitely go back.
Maeve
Verified
8/10 Very good
Jan 25, 2017
Good value hotel ,breakfast needs a re-think
But local coffee bars to get something if needed . 5/10 minutes walk to Gondola