Heritage Inn Hotel & Convention Centre Cranbrook, near the scenic Tamarack Centre, offers a rejuvenating retreat. Unwind at the spa tub or take a refreshing dip in the indoor pool. With an on-site restaurant serving kids' meals and breakfast, free WiFi to stay connected and helpful staff to assist you.
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
What's nearby
Tamarack Centre - 10 min walk - 0.9 km
Cranbrook Mall - 12 min walk - 1.0 km
Balment Park - 12 min walk - 1.1 km
Cranbrook History Centre - 2 min drive - 1.3 km
Cranbrook Golf and Country Club - 2 min drive - 1.8 km
Getting around
Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive
Restaurants
Tim Hortons - 11 min walk
McDonald's - 11 min walk
Fenwick & Baker - 12 min walk
Starbucks - 10 min walk
MR MIKES SteakhouseCasual - 5 min walk
About this property
Heritage Inn Hotel & Convention Centre Cranbrook
When you stay at Heritage Inn Hotel & Convention Centre Cranbrook, you'll be just a 5-minute drive from Tamarack Centre and Cranbrook History Centre. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 19
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Children's menu
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
6 meeting rooms
Conference center
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
ATM/banking
Fitness center
An indoor pool
Hot tub
Banquet hall
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Special features
Dining
Skylight Cafe - This café serves breakfast only. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 250 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from April 3 to April 3:
One of the dining venues
Bar/Lounge
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
Bar/lounge
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook
Frequently asked questions
Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?
Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Heritage Inn Hotel & Convention Centre Cranbrook?
No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.
What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness center.
Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an onsite restaurant, Skylight Cafe.
What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?
Heritage Inn Hotel & Convention Centre Cranbrook is a short 18-minute walk from Cranbrook History Centre and 9 minutes' walk from Cranbrook Mall.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Amenities
8.2
Staff & service
7.0
Property conditions & facilities
Popular mentions
Breakfast
Room
Service staff
Hot Tub
Restaurant
Bed
Location
Highways
Air conditioning
Upgrade
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
The breakfast is very good.
Helai
Helai, 1-night trip
Verified
8/10 Very good
Apr 10, 2026
Breakfast was great. Beds were very confortable. Rooms clean but tired. Overall a great stay we would book again.
Janis
Janis, 3-night trip
Verified
8/10 Very good
Mar 4, 2026
Staff good, room clean, great value for money, off the menu breakfast coupons included with stay, excellent breakfast. Would definitely stay again.
Rhonda
Rhonda, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Shelley
Shelley, 2-night trip
Verified
8/10 Very good
May 19, 2026
Pet friendly room was off to the side and down 4 steps so you couldnt use a luggage cart, lots of garbage externally around property, amd the ice machine didnt work, could not find any staff in the to sit us or serve in the restaurant none of these things were the end of the world, just inconvenient
Raiya
Raiya, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
great service all round .wonderful breakfast and lounge meals,cant say much more just super.
Barry
Barry, 3-night trip
Verified
8/10 Very good
Oct 3, 2025
Great location great breakfast
Ken
Ken, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Clean room, friendly staff, good breakfast
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Clean and very nice staff. Also very accommodating with helping one person check in before main booking people arrived.
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Excellent room; great breakfast; very nice pool!
LAURENTIU
LAURENTIU, 2-night trip
Verified
8/10 Very good
Apr 13, 2026
The breakfast was amazing and above and beyond for a continental.
All of our 12 meals were fast, hot, fresh and yummy! 😋
I think our stay was during a time of new hirings, so I'd say they were as accommodating as possible.
Seemed they learned along with us. 😏.
The night reception was as helpful as possible and very accommodating.
The daytime lady was actually quite rude and treated us as if we were an annoyance.
Rooms were affordable and on point for other options in the area.
This hotel could definitely use an upgrade but for the price point I'm happy with everything and would definitely stay again.
I would recommend this option to anyone needing last minute short stays.
Shyla
Shyla, 1-night trip
Verified
8/10 Very good
Dec 24, 2025
Room clean & comfortable. Breakfast & hostess was awesome…thank you!!
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Friendly employees, clean rooms, good beds, good breakfast
Randolph
Randolph, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.
Jennifer
Jennifer, 2-night trip
Verified
8/10 Very good
Aug 29, 2025
Very walkable to restaurants and the rooms were comfortable and clean
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Breakfast was great. The staff were wonderful and very accommodating.
Nica
Nica, 1-night trip
Verified
8/10 Very good
Sep 5, 2025
Comfy beds. Good place to stay
Nadene
Nadene, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2025
The staff were excellent, and the rooms clean and comfortable
Linda
Linda, 1-night trip
Verified
8/10 Very good
Oct 1, 2025
Nice, comfortable place
Alberto
Alberto, 3-night trip
Verified
8/10 Very good
Sep 25, 2025
Convenient location for shopping and dining. Room is dated but clean.
Barbara
Barbara, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Clean, quiet property close to restaurant's & shopping with breakfast included. Great prices!
William
William, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.
Ray
Ray, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
we stayed for 4 days. All was good. The continental breakfast is good.
Gordon
Gordon, 4-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Bed was comfortable and that is the most important thing. Easy to walk to restaurants and we made use of the hot tub. Would stay there again for sure if we are ever in Cranbrook in the future.