Azucar Hotel Tulum

4.0 star property
Tulum beachfront hotel with 2 outdoor pools and spa

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Egyptian cotton sheets, premium bedding, down comforters, minibar
Exterior
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Terrace/patio
Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo | Egyptian cotton sheets, premium bedding, down comforters, minibar
View from room
Placing you just a 5-minute drive from Gran Cenote, Azucar Hotel Tulum offers a private beach where you can enjoy free cabanas, beach umbrellas, and sun loungers. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Also, Tulum Mayan Ruins and Tulum National Park are within a short drive.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Furnished balcony
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $91
$113 total
includes taxes & fees
Sep 6 - Sep 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite Agua, Ocean View & Private Jacuzzi

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Pillow menu
Premium bedding
Down duvet
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710

What's nearby

  • Gran Cenote - 5 min drive - 4.3 km
  • Tulum National Park - 7 min drive - 6.0 km
  • Tulum Mayan Ruins - 8 min drive - 5.3 km
  • Las Palmas Public Beach - 10 min drive - 7.4 km
  • Playa Paraiso - 11 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • ‪Poc-Chuck “Las Mestizas” - ‬9 min walk
  • ‪Campanella Cremerie - ‬11 min walk
  • ‪Charlie's - ‬12 min walk
  • ‪La Pizzine - ‬13 min walk
  • ‪Co. Coamor Reloaded - ‬10 min walk

About this property

Azucar Hotel Tulum

Placing you just a 5-minute drive from Gran Cenote, Azucar Hotel Tulum offers a private beach where you can enjoy free cabanas, beach umbrellas, and sun loungers. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Also, Tulum Mayan Ruins and Tulum National Park are within a short drive.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Stair gate

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 2 outdoor pools
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 37
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 2 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 21 years old are not allowed in the spa.

Here's the breakdown, no surprises

Renovations and closures

The following facilities or services will be unavailable from December 18 2025 to January 11 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools
  • Beach
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services
The property will be renovating from December 12 2025 to January 11 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 21 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azucar Hotel Tulum
Azucar Hotel
Azucar Tulum

Frequently asked questions

Is there a pool at Azucar Hotel Tulum ?

Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 10:00 PM. One of the pools will be unavailable from December 18 2025 to January 11 2026 (dates subject to change).

Are pets allowed at Azucar Hotel Tulum ?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Azucar Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Azucar Hotel Tulum and nearby?

Azucar Hotel Tulum has 2 outdoor pools and a private beach, as well as a spa.

Are there restaurants at or near Azucar Hotel Tulum ?

Yes, there's an onsite restaurant. The dining venue will be unavailable from December 18 2025 to January 11 2026 (dates subject to change).

Does Azucar Hotel Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Azucar Hotel Tulum like?

Azucar Hotel Tulum is located on the boardwalk/promenade in Tulum City Center, a short 12-minute walk from Dos Aguas Park.

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Azucar Hotel Tulum Reviews

Reviews

10

Exceptional

5 external reviews