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Hyatt Place Cancun Airport

2.0 star property
Cancun hotel with outdoor pool and restaurant

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Photo gallery for Hyatt Place Cancun Airport

Restaurant - Hyatt Place Cancun Airport (Cancun)
Iron/ironing board, free WiFi, bed sheets - Hyatt Place Cancun Airport (Cancun)
View from room - Hyatt Place Cancun Airport (Cancun)
Outdoor pool - Hyatt Place Cancun Airport (Cancun)
Lobby - Hyatt Place Cancun Airport (Cancun)
Hyatt Place Cancun Airport is just 2.5 mi (4 km) from the airport and offers a free shuttle (available on request). After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness center and a snack bar/deli.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • 24-hour fitness center
  • Coffee shop/cafe
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Free self parking
  • Outdoor swimming pools
The current price is $86
$111 total
includes taxes & fees
Jan 14 - Jan 15

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (1 Bedroom)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Fairfield Inn & Suites by Marriott Cancun Airport
  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
9.2 out of 10, Wonderful, 3,446 reviews
The price is $90
$117 total
includes taxes & fees
Jan 12 - Jan 13
Fairfield Inn & Suites by Marriott Cancun Airport
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About the neighborhood

Map
Carretera Cancun Tulum 60, Cancun, QROO, 75220

What's nearby

  • El Tinto Golf Course - 3 min drive - 4.0 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 5 min drive - 6.7 km
  • Playa Coral - 5 min drive - 6.7 km
  • Riviera Cancun Golf Resort - 5 min drive - 6.0 km
  • Arrecife de Puerto Morelos National Park - 6 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive
  • Tulum Intl. Airport (TQO) - 135 min drive
  • Free airport shuttle

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪Guacamole Grill - ‬5 min drive
  • ‪The Lounge - ‬5 min drive

About this property

Hyatt Place Cancun Airport

Hyatt Place Cancun Airport is just 2.5 mi (4 km) from the airport and offers a free shuttle (available on request). After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness center and a snack bar/deli.

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle from 6:00 AM to 6:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Built in 2025
  • 24-hour fitness center
  • An outdoor pool
  • Dock
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 0.03 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Is there a pool at Hyatt Place Cancun Airport?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Place Cancun Airport?

Yes, pets are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Place Cancun Airport?

Yes, there's free self parking.

Is airport shuttle service offered by Hyatt Place Cancun Airport?

Yes, a free airport shuttle is available from 6:00 AM to 6:00 PM on request.

What are the check-in and check-out times at Hyatt Place Cancun Airport?

You can check in starting at 3:00 PM. Check-out time is noon.

Is there an onsite casino at Hyatt Place Cancun Airport?

No, this hotel doesn't have a casino, but Dubai Palace Casino (14-min drive) and Royal Yak Casino and Sports Book (14-min drive) are both nearby.

What is there to do at Hyatt Place Cancun Airport and nearby?

Hyatt Place Cancun Airport has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hyatt Place Cancun Airport?

Yes, there's an onsite restaurant.

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Reviews

Hyatt Place Cancun Airport Reviews

8.2

Very Good

9.4

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Free shuttle service was a convenient and great amenity for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

breakfast was amazing
Connie Bejarano, 1-night trip

10/10 Exceptional

Clean and great service !
Michel, 1-night trip

10/10 Exceptional

The hotel is brand new very nice stay . Close to airport shuttle took less than 10 minutes.
Tieh, 1-night trip

10/10 Exceptional

Check in tranquilo,
sandra maria, 1-night trip

10/10 Exceptional

The personal was great the place very nice
mirta, 1-night trip

10/10 Exceptional

Very convenient hotel for a late arrival. Everything was perfect except for very poor coffee at breakfast.
Anne Marie, 1-night trip

10/10 Exceptional

Clean room
Francois, 1-night trip

10/10 Exceptional

The staff are wonderful and the rooms are very clean. Breakfast is delicious. If it is busy it can take awhile to check in or out so leave yourself time. Also the shuttle is NOT guaranteed to the airport so don't be surprised if you need to order an Uber.
Kristen, 1-night trip

8/10 Very good

The Room was perfect the location is also good but not walkable from the airport. The shuttle didn't pick us up we did have to pay a taxi for the transfer
PierreOlivier, 1-night trip

10/10 Exceptional

The rooms are very comfortable and clean and quiet. Staff was very friendly. The gym is excellent as well. The shuttle was difficult to correctly arrange from the airport- a firm is emailed and asks for the time of arrival NOT the time you would like to be picked up- don't enter your flight arrival time as I did. We were able to contact the hotel and they returned to get us so no problem. Highly recommend.
Kristen, 1-night trip

10/10 Exceptional

Yes
Anthony, 1-night trip

4/10 Fair

I had a problem with the sheets. They made my skin itch. It was no a good sleep.
Maryann, 1-night trip

2/10 Poor

Transportation services was not provided by the hotel even when we scheduled it ahead of time
Jaime, 1-night trip

10/10 Exceptional

The only issue was with the breakfast, came down at 9:15am y they were already cleaning up even though the closing hours were at 1000 and still is too early. Some other guests were caning down as well and found nothing.
Daniel, 1-night trip

6/10 Good

The staff were very polite, etc. but it felt like amateur hour, as they place had only been open for a few days. For example the menus were photocopied, and the telephone service inside the hotel wasn't working properly. They kept on having to speak to their bosses.....but the hotel was a good place for an airport stay, modern and well-equipped. The breakfast was a buffet, reasonably adequate, but not particularly welcoming, as you felt you were eating in a hallway. I would stay there again, as I'm sure it will improve over time.
Cindy, 1-night trip

10/10 Exceptional

Clean & nice. Breakfast was so chaotic. They kept running out of everything. When someone would ask a staff member, they replied in a rude manner, "we're very busy. We'll get to it when we can." My son and I waited 15 min for maple syprup and a fork. It never came, so he ate his pancakes with jelly and his hands. They ran out of milk, so he couldn't even eat a bowl of cereal.
ALEXANDRA, 1-night trip

6/10 Good

It was ok till Ice Maker Broke I asked to be put in a floor with working ice maker Frint desk said all floors were like that but that was not true!! Since my key only worked in my floor I had to go to basement which was highly inconvenient- the Lie about all floors having problems with ice makers was not a very good one 4 a seasoned traveler such as myself
Matt, 6-night trip

6/10 Good

Not what you’d expect from a big name like Hyatt. We filled the form the hotel sent us to book the airport shuttle to pick us up from the airport after a very very very long day of flights. We waited at Cancun airport for over an hour, but no one came. We called the hotel over & over again, No answer. Hotels.com tried to call them and also no answer. We ended up having to take some very expensive airport transfer for a hotel that was 7 minutes away. The hotel and room itself is very lovely, very clean, very comfortable. The breakfast was awful! No cutlery, no cups, no coffee, half the things were empty. The things that were there were nice like the hash browns. But in general, everyone was just standing around waiting for cups/ spoons/coffee/ food, Hotels.com said they will ask the hotel to reimburse our transfer. And the hotel itself and rooms and bathroom was very very comfortable after a tiring night.
Khaled, 1-night trip

10/10 Exceptional

Excelente hospedaje, 100% recomendable
Carlos Ernesto, 1-night trip

2/10 Poor

Um hotel novo, lindo e com instalações perfeitas. E tudo acaba aí. Serviço péssimo e horrível!!! Dizem que a arrumação do quarto é diária, mas ela nunca acontece. Vc volta dos passeios cansado, chega no apartamento e está tudo do jeito que vc deixou. Lixo sem ser recolhido, cama sem arrumar, faltando papel higiênico e sem as toalhas. Um caos! Aí vc tem que descer até a recepção para reclamar. Só que tem que entrar na fica do check-in e fica um tempo enorme esperando para poder pegar as folhas e papel higiênico que não foi colocado no quarto. Um absurdo. Quanto ao café, é outra piada. Vc desce para tomar o café por volta das 08:00 e já não há mais nada para comer. Lembrando que o café termina às 09:30. Falta café, manteiga, açúcar e todo o resto. Vc olha em volta e vê no rosto dos outros hóspedes a cara de decepção. Funcionários com a cara fechada e sem nenhuma supervisão. Nunca vi o gerente do hotel tentando resolver o problema do café. O café é outro absurdo. Ainda tivemos um dia em que o único tipo de pão que ofereciam estava embolorado. Estão acabando com um hotel novo e com instalações de primeira. Falta de comando e organização. Não recomendo este hotel. Um dos piores atendimentos que já presenciei.
juliano, 10-night trip

6/10 Good

Solicite transporte del aeropuerto y estuve esperando casi una hora, tuve que tomar otro transporte y traté de comunicarme con el hotel y nunca me contestaron y cuando llegue nadie estaba ocupado u no me dieron respuesta
Mario, 1-night trip

8/10 Very good

El menú del desayuno muy básico.
Claudio, 1-night trip

10/10 Exceptional

Excelente hotel , nos quedamos una noche para un vuelo de de conexion y nos encanto que tengan el servcio de shuttle al aeropuerto de ida y vuelta. Recomendamos no olvidae registrarse para el shuttle. Las habitaciines muy limpias y el desahune buffwt muy bueno.
Gilberto Gibran, 1-night trip

8/10 Very good

Rent och fräscht hotell nära flygplatsen. Trevlig personal bra service. Frukosten oki men hade önskat lite mer
Tony, 1-night trip

10/10 Exceptional

Si
luis javier, 1-night trip