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Hotel Casa Castel

3.5 star property
Hotel with outdoor pool, near Clock Tower

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Photo gallery for Hotel Casa Castel

Porch
Superior Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Property amenity
Front of property
Balcony
Unwind in Cartagena de Indias with a stay at Hotel Casa Castel, where the rooftop terrace offers breathtaking views. Savor the complimentary breakfast, lounge by the outdoor pool or explore nearby attractions with assistance from their 24-hour front desk and concierge services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $54
$54 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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Interior detail

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8.2 out of 10, Very Good, (142)
The price is $50
$50 total
includes taxes & fees
Mar 20 - Mar 21
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About the neighborhood

Map
Calle 25a No. 21a - 72, Manga Av. De la asamblea, Cartagena, 130001

What's nearby

  • San Felipe de Barajas Castle - 3 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • Clock Tower - 4 min drive
  • Walls of Cartagena - 4 min drive
  • Bocagrande Beach - 14 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪El Trebol - ‬6 min walk
  • ‪Cosechas Manga - ‬8 min walk
  • ‪Brasa Loca - ‬3 min walk
  • ‪Shawarma Khala Light - ‬8 min walk
  • ‪Sr. Miyagi Sushi Express - ‬7 min walk

About this property

Hotel Casa Castel

Hotel Casa Castel features a rooftop terrace and puts you just a 5-minute drive from Cartagena de Indias Convention Center and Clock Tower. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and cooked-to-order breakfast daily between 7:00 AM and 10:00 AM. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • 24-hour pool access

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between April 8 and April 9.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Castel Cartagena
Hotel Castel Cartagena
Hotel Castel Cartagena HMC
Hotel Castel HMC
Castel Cartagena HMC
Castel HMC
Hotel Casa Castel Hotel
Hotel Casa Castel Cartagena
Hotel Castel Cartagena by HMC
Hotel Casa Castel Hotel Cartagena

Frequently asked questions

Is Hotel Casa Castel currently open?

The property is closed between April 8 and April 9.

Is there a pool at Hotel Casa Castel?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Hotel Casa Castel?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa Castel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Casa Castel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Casa Castel?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.

What is there to do at Hotel Casa Castel and nearby?

Hotel Casa Castel has an outdoor pool and a garden.

What's the area around Hotel Casa Castel like?

Hotel Casa Castel is a short 13-minute walk from Cartagena Fishing Club and 5 minutes' walk from Santa Cruz Marina.

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Hotel Casa Castel Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

I love the service, the room was nice and clean. Wife not so good. But is ok.
Arlyn, 1-night trip

2/10 Poor

No recomendable
Nunca abrieron la puerta nos quedamos hasta media noche, fue una experiencia muy triste, teníamos mucha ilusión de conocer Cartagena pero nos dejaron en la calle y cobraron 40 dólares de mi tarjeta, espero que no le pase a nadie esto.
Raiza, 1-night trip

10/10 Exceptional

Pessoal muito respeitoso e amavel. Excelente cafe da manha. Boa localizacao em uma rua sem saida no bairro de manga. Bem perto da cidade murada e Castelo San Felipe
Adriano, 5-night trip

10/10 Exceptional

Hotel Castel Manga Cartagena Colombia
Super clean hotel very nice employees well situated in the safer Manga area
Jean, 6-night trip

10/10 Exceptional

I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
4-night trip

10/10 Exceptional

staff were very nice
1-night trip

8/10 Very good

JEFF, 1-night trip

2/10 Poor

La atención al cliente debe mejorar
La atención del personal no es la adecuada, ya que la recepcionista no suele dar soluciones, no cumplieron con el traslado del aeropuerto que estaba contratado, no permitieron usar la piscina. No recomiendo usar el hotel
Clara Esmeralda, 1-night trip

6/10 Good

1-night trip

8/10 Very good

Excelente servicio, muy agradable el sitio y su ubicacion ideal. Recomendado!
3-night trip

8/10 Very good

I like their homemade breakfast and big room and big bed
raymond, 2-night trip

8/10 Very good

artagena...:)
El hotel se encuentra en una buena zona lo que nos facilito tener fácil acceso, tiene instalaciones aceptables, el desayuno rico, lo malo es que la piscina estaba sucia y había muchos zancudos.
Paúl, 2-night trip

4/10 Fair

Me robaron cosas de la maleta
Estuvimos solo la noche de 1 de noviembre y la mañana del 2 de noviembre. En general la relación precio/calidad es adecuada, pero lamentablemente me robaron de la maleta una muda de ropa nueva y una crema de manos. Estoy segura que fue en el hotel porque fue en el único lugar donde la maleta estuvo sin seguro. No pude dejar el comentario antes porque estaba sin internet.
yirleny andrea, 1-night trip

2/10 Poor

Mudaram a gente de hotel
Nem chegamos a entrar no quarto, assim que chegamos na recepção fomos informados que o hotel estava com problemas, e nos enviaram para outro hotel que fica muito longe, queríamos ficar em manga porque vamos fazer um cruzeiro, mas nos mandaram para Marbella perto do aeroporto O hotel que nos mandaram era muito bom, o problema foi só esse inconveniente de ter que trocar de hotel, e nem nos mandaram nenhum email ou mensagem avisando.
Rodrigo, 1-night trip

8/10 Very good

Ótimos custo beneficio
Welder, 3-night trip

6/10 Good

Harold, 1-night trip

8/10 Very good

Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
David, 1-night trip

10/10 Exceptional

9-night trip

8/10 Very good

Stella, 2-night trip

4/10 Fair

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
2-night trip

10/10 Exceptional

Excelente atencion y lugar muy acogedor. La limpieza muy bien y las habitaciones con espacio suficiente el desayuno muy rico
Griss, 3-night trip

10/10 Exceptional

Es un hotel pequeño pero tiene todo, muy cómodo, regresaría ahí
Victoria, 3-night trip

10/10 Exceptional

Ramón, 3-night trip

6/10 Good

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
NG, 1-night trip

10/10 Exceptional

El lugar ideal
Muy buena atención, bien ubicado y comodo, no dudo en recomendarlo!
Jose, 1-night trip