Ostuni Palace Hotel Bistrot & SPA

Great place to stay, within an easy walking distance to the centre of Ostuni. Clean and comfortable. Also great to have the parking available.

It's slightly unfair to judge this hotel at this moment, because of Covid measures they have been forced to instigate, however we visited at this time so can only judge from what we encountered. Firstly, the hotel is attractive, well looked after and in a great location within a 5 to 10 minute walk to the centre of Ostuni's main areas. On Hotels.com's website it stated rooms had a furnished patio but the room we were given didn't, after I complained to reception they did give us a room with a patio but apparently there are only a few like this. On the booking it also stated it was a 12 noon check out, again the hotel said this was wrong but did relent and extend it to 12 when I complained.(I don't like to complain but we had plans that morning) Because of Covid you have to ore order on arrival what you want for breakfast for the duration of your stay plus what time you wanted it, we didn't like this and other hotels we stayed at didn't do this. Breakfast was okay, served outside only, Covid again presumably but they did tend to bring the food out and then the coffees some time later, again not something we liked. We loved the free car parking, especially being right in the city centre. Overall this is a lovely hotel in a great location and it's not their fault that the Hotels.com site has some misinformation on it and without Covid I'm sure we'd have enjoyed the stay more. Staff were friendly throughout.

Excellent care of the whole property Very good breakfast and front desk

Friendly,helpful staff,clean rooms, good choics of continental breakfast

Very comfortable - excellent location - close to old town - great views from up top.

Was a really nice hotel. Easy to stay in - great staff too. Reception especially nice. We felt very looked after. Breakfast was more than adequate. Spa was nice - we had an hour of spa in the room rate. It was listed at €200 per hour for a couple which seemed high for the facilities on offer. Check it before you pay. Lift it the only anomaly - Slow and a bit useless! Great views from the 3rd floor Terrace

Hotel was a perfect location (5 mins level walk to Ostuni centre), with great service, secure parking and very nice rooms....

For a luxury 4 star hotel I was disappointed. Garaging was good, staff helpful, rooms clean, only a 15 minute walk to the town but pillows lumpy, we booked a basic room but I thought the room was adequate rather than pleasing, The hotel boasts a terrace but it was closed, the spa was tiny and even the use of the very small jaccusi .had to be paid for.

My husband and I traveled with friends to Ostuni and stayed at the Ostuni Palace Hotel. The location is not in town, but it is a 10 minute walk to everything. The junior suite was lovely, although we would have preferred a stall shower instead of a bath/shower combo. Sadly, the hotel does not have them in the junior suites. WiFi is free but an unsecured site, if that matters to you. Breakfast was continental but quite enough for our group. There is a restaurant for dinner that looked interesting, but we went into town each night and had our dinner there. I did have a massage at the spa, it was WONDERFUL!!!!!

Great hotel and great location. Had a corner room with fantastic views of old city. The only downside was the traffic noise on cobblestoned road. Staff very helpful with restaurant suggestions and other points of interest. We saw the Passion Opera performed on the main square and procession moved through the narrow alleyways. Very moving. Great stay