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Hotel Don Luis Puerto Montt

4.5 star property
Luxury hotel in Puerto Montt with restaurant and bar/lounge

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Photo gallery for Hotel Don Luis Puerto Montt

Front of property
Lobby
Bar (on property)
Lobby
Lobby
By the ocean, Hotel Don Luis Puerto Montt offers a warm welcome with continental breakfast, dry cleaning services, and a cozy fireplace in the lobby. Enjoy local cuisine at Doña Elena restaurant or unwind with happy hour at the bar. With free in-room WiFi and multilingual staff available 24/7.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Non-smoking
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Double Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, 1 Queen Bed

Highlights

Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, Multiple Beds

Highlights

Free cribs/infant beds
LED TV
Renovated in 2020
Shower/tub combination
Private bathroom
Hair dryer
Minibar
Digital channels
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

Highlights

LED TV
Renovated in 2020
Shower/tub combination
Private bathroom
Hair dryer
Minibar
Digital channels
Desk
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

LED TV
Renovated in 2020
Shower/tub combination
Private bathroom
Hair dryer
Minibar
Digital channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Standard

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

Similar properties

Exterior

Novotel Puerto Montt

  • Pet friendly
  • Parking available
  • Free WiFi
  • Laundry facilities
8.8 out of 10, Excellent, (151)
The price is $74
$74 total
includes taxes & fees
Mar 10 - Mar 11
Novotel Puerto Montt
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About the neighborhood

Map
Quillota 146, Puerto Montt, Los Lagos, 5480000

What's nearby

  • Puerto Montt Cathedral - 2 min walk
  • Plaza de Armas - 2 min walk
  • Mall Paseo Costanera - 3 min walk
  • Dock - 4 min walk
  • Angelmo Fish Market - 3 min drive

Getting around

  • Puerto Montt (PMC-Tepual) - 29 min drive
  • La Paloma Station - 10 min drive
  • Puerto Varas Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Sherlock - ‬4 min walk
  • ‪Cafe Central Criollo Restobar - ‬3 min walk
  • ‪Live Socialbar - ‬1 min walk
  • ‪Tablón del Ancla - ‬1 min walk
  • ‪Club Aleman - ‬1 min walk

About this property

Hotel Don Luis Puerto Montt

Situated by the ocean, Hotel Don Luis Puerto Montt is a great choice for a stay in Puerto Montt. Guests can visit the fitness center for a workout or grab a bite to eat at Doña Elena, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
    • Free offsite parking within 656 ft
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle within 20 km*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Doña Elena - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Don Luis Hotel
Don Luis Puerto Montt
Hotel Don Luis
Hotel Don Luis Puerto Montt
Don Luis Puerto Montt
Hotel Don Luis Puerto Montt Hotel
Hotel Don Luis Puerto Montt Puerto Montt
Hotel Don Luis Puerto Montt Hotel Puerto Montt

Frequently asked questions

Does Hotel Don Luis Puerto Montt offer free cancellation for a full refund?

Yes, Hotel Don Luis Puerto Montt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Don Luis Puerto Montt?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Don Luis Puerto Montt?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Don Luis Puerto Montt?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.

What are the check-in and check-out times at Hotel Don Luis Puerto Montt?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Don Luis Puerto Montt?

No, this hotel doesn't have a casino, but Casino Dreams Puerto Varas (18-min drive) is nearby.

What is there to do at Hotel Don Luis Puerto Montt and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Hotel Don Luis Puerto Montt?

Yes, Doña Elena offers local cuisine.

What's the area around Hotel Don Luis Puerto Montt like?

Hotel Don Luis Puerto Montt is located on the boardwalk/promenade, a short 2-minute walk from Puerto Montt Cathedral and 2 minutes' walk from Plaza de Armas.

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Hotel Don Luis Puerto Montt Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid.
Alvaro, 1-night trip

4/10 Fair

Mala experiencia
Mala experiencia desde el inicio, llegamos de un largo viaje, cansados, supuestamente el check in era las 14:00 hrs, llegamos y nos dicen que a las 15:00, fuimos, volvimos casi a las 4 y nos dicen que aun no esta la habitación, a las 5 y tanto recién entramos porfin a tomar una ducha.. pero no, no habían toallas, estas llegarón a eso de las 7. Para colmo nos exigieron salir al día siguiente a las 11.
SOLANGE, 1-night trip

6/10 Good

Maria-Jose, 1-night trip

6/10 Good

Jose, 1-night trip

10/10 Exceptional

1-night trip

2/10 Poor

It was closed!!! Expedia book me an hotel that was closed by maintenance
3-night trip

6/10 Good

Avoid especially on weekend as riots still active
Downtown area where hotel is located not best area. Rooms small. Average hotel breakfast. Booked non refundable 10 months early and called 1 month ahead to request the 2 rooms booked be next to one another and was denied. Contact them for same 1 week prior and they agreed...gave us 2 of their worst street side rooms. We arrived 1 hour early and were denied early check in despite them having use of our funds for 10 months. Riots still active there in Puerto Montt during our stay Feb. 20-22, right in the street in front of thr hotel....50 plus hooded antifa types beating cars and causing mayhem, until police arrived with tear gas and water cannon tank and drove them away from our area. We could hesr them throughout the night. We watched all this go down from our windows looking down until the tear gas started entering our rooms and effects thereof. Scared the hell out of our children. This hotel is worth about half of what charged, that if no violence present. Best to avoid while unrest is still active and go to Puerto Varas 20k away....a much nicer upscale place.
robert, 2-night trip

10/10 Exceptional

Un bel hotel mais un environnement bruyant. Si la fenestrstion etait plus etanche, le bruit serait sans doute attenue.
8-night trip

8/10 Very good

Juha Olavi, 5-night trip

8/10 Very good

Me gustó la limpieza No me gustó los precios excesivos del casino
3-night trip

10/10 Exceptional

Great as a stopover from Patagonia to Lake region
Great as a stopover from southern Patagonia to the Chilean Lake Region. 2 blocks from the shore and beautiful boardwalk, major shopping mall 1 block away, close to good restaurants, 10 minute walk to bus terminal. Hotel halls are beautifully decorated. Full breakfast with eggs, fruit, breads, pastries. Exercise room and sauna. Friendly staff.
Susan R, 2-night trip

10/10 Exceptional

Solo falta agregar planchas a los dormitorios o a solicitud del pasajero, ya que queria planchar una polera y no habia plancha y sobre eso cobraban di uno pedía el servicio.
1-night trip

10/10 Exceptional

Bellissimo soggiorno presso il Don Luis, qualitativo sotto ogni profilo.
Tucci, 3-night trip

8/10 Very good

No physical wine list, staff had to keep referring to the till to find out the cost
Colin, 3-night trip

2/10 Poor

Cama muy mala
La cama muy mala se hundía completamente...parecía de espuma...la información entregada por hoteles.com no correspondía a la descripción de la habitación
marcelo, 2-night trip

8/10 Very good

Hôtel bien situé mais vétuste
Plein centre ville , proche de toutes les commodites mais bruyant. La literie est également à revoir.
Bruno, 1-night trip

8/10 Very good

Christian, 1-night trip

10/10 Exceptional

Excelente.
Katherine, 3-night trip

6/10 Good

Un tanto decepcionante para 4 estrellas
En general bien. Habitación justa, pero baño con mal olor, pie de ducha suelto y estanque sin capacidad para descarga
Cristian, 2-night trip

6/10 Good

De staf is erg attent, vriendelijk en behulpzaam. De ligging van het hotel is zeer centraal.
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Nice Hotel in the Center of Puerto Montt
Great front desk staff. Very willing to help in any way possible. Great complimentary breakfast. Very clean rooms.
Andrew S., 2-night trip

10/10 Exceptional

Una buena y central eleccion
Una excelente atención y un ambiente acogedor
Felipe, 2-night trip

10/10 Exceptional

guillermo, 3-night trip

6/10 Good

Bueno pero ruidoso
Las ventanas no aíslan el ruido de la calle, a media noche se podía escuchar la bulla / gritos en la calle
Edgar, 1-night trip