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Noi Puma Lodge

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Nestled in the mountains, Noi Puma Lodge offers a serene retreat with a garden and terrace. Indulge in local cuisine at alto las lenas or unwind with a hot stone massage at Cipres spa. Enjoy free WiFi, bicycle rentals, and stunning mountain views.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Ski storage
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Seasonal outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $158
$158 total
May 14 - May 15

Why we love this property

Poolside paradise
Take a dip in the seasonal outdoor pool any time with 24-hour pool access. This luxury resort offers shady umbrella spots for lounging by the water.
Wellness mountain escape
This resort features a spa with Ayurvedic treatments and hot stone massages. Mountain views enhance the sauna, hot tub, and mud bath experience.
Resort sleep sanctuary
Step into pure luxury with plush bathrobes in every guestroom. The rainfall showerhead transforms daily routines into spa-like escapes.

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free cribs/infant beds, rollaway beds, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Noi Puma Lodge

  • Featuring downhill skiing, Noi Puma Lodge is a great choice for your ski vacation in Machalí. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and local cuisine is served at alto las lenas, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a bar/lounge, a fitness center, and a sauna. Ski storage is also available.

At a glance

DONE

Hotel size

    • 26 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property is accessible only by 4x4 vehicle. Snow chains are recommended in winter.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Banquet hall

Ski

  • Downhill skiing
  • Ski storage

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Cipres. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Alto las lenas - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 52000.00 per night

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • The seasonal pool is open from December to March
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Puma Lodge Noi Hotels

Puma Lodge Noi Hotels Rancagua

Puma Noi

Puma Noi Rancagua

Noi Puma Lodge Rancagua

Noi Puma Lodge

Noi Puma Rancagua

Noi Puma Lodge Machalí

Noi Puma Lodge Chile/Rancagua

Noi Puma Machalí

Noi Puma Lodge Resort

Noi Puma Lodge Machalí

Noi Puma Lodge Resort Machalí

Frequently asked questions

Does Noi Puma Lodge offer free cancellation for a full refund?

Yes, Noi Puma Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Noi Puma Lodge?

Yes, there's a seasonal outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Noi Puma Lodge?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Noi Puma Lodge?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Noi Puma Lodge?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Noi Puma Lodge and nearby?

Have fun with onsite winter activities like downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Noi Puma Lodge also has a fitness center and a garden.

Are there restaurants at or near Noi Puma Lodge?

Yes, alto las lenas offers alfresco dining and local cuisine.

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Reviews

Noi Puma Lodge Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Staff was great! Everyone. The place was very beautiful.
Rodrigo, 2-night trip
Verified

10/10 Exceptional

Excelente! Desde los tragos de Luchito en el bar hasta la buena onda de scarlet! El lugar se puede llegar perfectamente en un vehículo alto no 4x4 en temporada que no nieve. La experiencia del camino ya paga toda la estadía y el lugar es increíble.
Ivan, 1-night trip
Verified

6/10 Good

El hotel en general muy bien. Los últimos kms de camino de tierra para llegar, en muy mal estado. La atención no fue muy buena
ANDRES, 2-night trip
Verified

8/10 Very good

Magnifico para desconexión de un par de días

Un lugar ideal para aislarte por un par de días. Confortable, limpio, excelente servicio. El camino en mal estado en último tramo (imprescindible tracción 4x4) Debe mejorar su oferta de actividades al aire libre.
Samuel Andres, 2-night trip
Verified

8/10 Very good

Hermoso lugar pero descuidados en los servicios

La llegada al hotel se hizo muy difícil a pesar de ir en vehículo 4x4. El camino estaba pésimamente cuidado. El hotel se escuda en que indican que es camino sólo para vehículos altos y 4x4, pero esto no debiese ser excusa para no hacer una mantención. Los días de mi viaje había una parte a 9km del hotel donde muchos vehículos 4x4 quedaron parados y si no es porque lugareños que pasaban por ahí estaban con una pala y lo arreglaron, dudo que hubiésemos podido pasar sin dañar los vehículos (a pesar de ser altos y 4x4). Por otro lado, en ninguna parte vinos un indicativo con los tours/ servicios disponibles con sus precios. Fuimos 2 veces al spa y no había nadie en su recepción. Terminamos contratando un tour que es muy lindo pero con duración menor a 2 horas y con un costo bastante alto para esto (lo cobran como tour 1/2 día).
Paula, 1-night trip
Verified

10/10 Exceptional

Excelente estadia, el hotel cuenta con toda la comodidad para una desconexion y relajo..restaurant funciona perfecto a pesar de las limitaciones civid. Camino complicado, es nececsario subir con vehiculo con traccion
Graciela, 1-night trip
Verified

8/10 Very good

Para estar en cuarentena con las dificultades que tiene está ok, la carta del restaurante es acotada pero los platos estan bien logrados.
Juan Enrique, 2-night trip
Verified

10/10 Exceptional

IVA

Tuve que pagar el IVA que se supone estaba incluido en el Pago a través de hoteles
GASTON, 3-night trip
Verified

8/10 Very good

Todo en general excelente, el trato muy bueno, la comida y las instalaciones. El unico contra fue que tuvimos problemas con el agua caliente, ya que durante dos horas en la mañana solo salió algo tibia.
1-night trip
Verified

10/10 Exceptional

Buen lugar

Muy lindo lugar. La gente muy amable y la comida realmente rica.
Rolando, 2-night trip
Verified

8/10 Very good

Para volver..

Todo de primer nivel, servicio excelente, comida exquisita. Falta mejorar climatización del lugar, ya que, no cuenta con aire acondicionado y ampliar la carta del restaurant. El lugar y las instalaciones son increíbles 4,5/5
Jair, 1-night trip
Verified

8/10 Very good

Cómodo y relajado
CLAUDIO, 1-night trip
Verified

8/10 Very good

Excelente hotel, podrían mejorar los accesos

Excelente hotel y personal, muy cómodo y bien mantenido. El camino para llegar al hotel desde Coya hacia arriba es pésimo, en especial los últimos 5 km. Muy poco señalizado, las señalización está en los últimos km. Por temas de clima me comuniqué con el area de reservas en el teléfono de Santiago y la atención de Paulina fue pésima, mala disposición, actitud y manera de atender al huésped. Al parecer para ellos es un problema que se hagan reservas a través de otras plataformas como Hoteles.com y no directo con ellos. Eliminando la atención de esta persona, todo lo demás perfecto
2-night trip
Verified

10/10 Exceptional

Top notch eco-hotel set in the wilderness

This was hands down one of the best eco-lodges we’ve ever stayed at. Set high up in the mountains, in a remote valley surrounded by nature, Noi Puma Lodge is a special place, and we cannot wait to return! Excellent accommodations that were both comfortable and welcoming. Great staff catering to any needs. Guest rooms are well appointed and have large bathrooms & showers. Surrounded by nature and gray views in any direction you look. Lots of amenities onsite, and additional excursions available offsite: hiking, horseback riding, helicopter tours, etc. With two jacuzzis that can be reserved, and a nice pool. Great restaurant & top notch bar. Just be advised they’re closed on sundays, and the last few kms are on a dirt road. Well worth the effort! We can’t wait to return!!
John, 1-night trip
Verified

10/10 Exceptional

excelente la estadia

excelente, la comida exquisita, los treking maravilloso, los masajes muy bueno. Muy entretenido el lugar, lo único malo fue pre check In lento la página. Y check out muy lento
Verified

8/10 Very good

Lugar maravilloso; no me gustó q desde la ventana de mi pieza se veía manguera de incendio en caja roja (muy muy fea), trocó las rejas cercanas al hotel. Creo falta urgente limpieza de vidrios! Personal encantador, guía tb y lugar maravilloso Sándwiches del bar regulares Desayuno muy rico
Isabel , 3-night trip
Verified

8/10 Very good

Excelente todo , mucho calor en las habitaciones .
Sebastian, 1-night trip
Verified

8/10 Very good

desconexion total

la ubicacion es ideal para desconectarse del mundo. El servicio falla en cuanto a la dotacion de gente y la falta de productos
J.B.D, 2-night trip
Verified

10/10 Exceptional

Desconexión y lindo paisaje

Excelente lugar para escapar de Stgo
paola, 1-night trip
Verified

10/10 Exceptional

Fantástico, Increíble, Único

Realmente es una experiencia única estar en la mitad de la montaña con todas las comodidades de un hotel 5 estrellas. El entorno (incluyendo el camino en mal estado), la infraestructura y la amabilidad del personal contribuyen a pasar una de las mejores estadías que hemos tenido en la montaña. Felicitaciones!
Francisca, 1-night trip
Verified

10/10 Exceptional

Paradise in Central Andes you can't miss this!

Mejor hotel en los andes. Increíbles caminatas, spa, piscina y hot tubs.
Verified

10/10 Exceptional

Hotel en un hermoso entorno

Muy buena la experiencia, el camino muy malo.
Verified

10/10 Exceptional

Wonderful hotel

We had an excellent stay at the Noi Puma. The hotel was new, the food was great and the views were breathtaking. The last 30km of driving is on rough gravel. We STRONGLY recommend you get here by shuttle or SUV.
Verified

10/10 Exceptional

Amazing. Scenery beyond beautiful. Staff and guides helpful and genuinely friendly. Food delicious. Service a little slow but I think that's a Chilean thing (found the same in other places we stayed) - and at the Noi Puma you are in such a beautiful place, who cares if it takes a little extra time to get your truly delicious meal.
Verified

10/10 Exceptional

Sublime experience!

It was unfortunate we only had one night to enjoy this spectacular location and facility! From before we arrived til the end we were dealt with professionally and with care. Fernando at the front desk is a wealth of knowledge and assisted with our transportation arrangements with ease. The service staff at dinner, which was absolutely the best meal we've had in Chile, were attentive and pleasant. The bar staff were always ready to assist. We were fortunate enough to meet the Director of Operations for Noi, Felipe, who we had wonderful conversations with. We felt at home in a remote, mystical place far away from the crowds of Santiago. We will be back.