Hotels in Hillcrest

"There was very little water pressure, the bedspread was stained, the furniture was old and falling apart, the microwave looked like rocks had been thrown at it, the walls were dirty, the door needed paint, there was a broken toilet paper holder, there was no tissue dispenser, the chair was patched with tape."

"Great budget hotel close to the Provo Mall and historic downtown Provo."

"Check in was quick and the staff was always friendly and helpful. The breakfast was the basic continental breakfast with warm and cold choices. We happened to be there during graduation time, so it was really busy. The lobby and dining area were nice and up to date, but we felt like the rooms could use a little TLC in the updating or remodeling department. Bed was comfortable and clean. The bathroom showed water damage along the floor and walls. For some reason we had to have our key re keyed twice because they would not work. Location is great. Many great restaurants and activities close by. Overall, the stay was great, just felt like the price was a little high for what we paid for, but that could have been because it was in high demand due to graduation."

"The condition of room was terrible bed mattress was horrible probably has never been updated since the hotel was built door lock felt unsafe it so outdated bed sheet pillows were not comfortable at all I booked a room with no adjacent door to a next room and was put in a room that had an adjacent door to another room staff would not change me to another room my two day stay I felt uncomfortable the whole time"

"What stay? The hotel didn’t have my reservation. They said they are having issues with 3rd party booking sites and didn’t have my reservation. I showed them my confirmation number that hotels.com provided but they said that it wasn’t “their” confirmation number. It was 8pm and I had to find another hotel because they were sold out. I will never use hotels.com again!"

"Well maintained property in a great location. Stayed here before and would definitely stay here again. "

"Super clean and friendly staff, super accommodating and accessible. Would recommend."

"Breakfast was minimal and room was very basic."

"Room was clean and spacious, but it had a bad smell. There weren't any toiletries and only two towels. Everything was adequate but we wished there was a comfortable place to sit, a hairdryer would have been nice as well as pen and paper."