Skip to main content

Hakone Suishoen

3.5 star property
Hotel with spa, near Hakone Kowakien Yunessun

Choose dates to view prices

Nestled near Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen offers a serene escape. Relax in the indoor mineral hot spring (onsen), unwind on the tranquil garden or indulge in aromatherapy treatments. With free full breakfast, high-speed WiFi, and a 24-hour front desk at your disposal - previous guests rave about the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Non-smoking
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Hot springs
  • Free train station drop-off
  • Sauna
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Concierge services

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Television

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Stylish Suite Twin

Stylish Suite Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Stylish Suite Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Suite Maisonette Twin

Comfort Suite Maisonette Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Comfort Suite Maisonette Twin

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin

Comfort Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Comfort Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Precious Suite Twin

Precious Suite Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Precious Suite Twin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Precious Suite King Double

Precious Suite King Double | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Precious Suite King Double

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Maisonette Twin

Luxury Suite Maisonette Twin | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Luxury Suite Maisonette Twin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Suite Maisonette King Double

Luxury Suite Maisonette King Double | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Luxury Suite Maisonette King Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite Twin

Luxury Suite Twin | Living area | TV

Luxury Suite Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,722 reviews
The price is $395
$479 total
Dec 11 - Dec 12
Hakone Kowakien TEN-YU
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Kowakien Yunessun - 3 min walk - 0.3 km
  • Okada Museum of Art - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Gora Park - 14 min walk - 1.2 km

Getting around

  • Haneda Airport (HND) - 101 min drive
  • Narita Intl. Airport (NRT) - 158 min drive
  • Hakone Ohiradai Station - 5 min drive
  • Hakone Gora Station - 18 min walk
  • Hakone Miyanoshita Station - 27 min walk
  • Kowakidani Station - 12 min walk
  • Free train station drop-off

Restaurants

  • ‪箱根餃子センター - ‬12 min walk
  • ‪The Hakone Open-Air Museum Café - ‬17 min walk
  • ‪Gora Brewery And Grill - ‬19 min walk
  • ‪fontana - ‬7 min walk
  • ‪ダイニングはこね - ‬8 min walk

About this property

Hakone Suishoen

Hakone Suishoen puts you in a great location, within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or aromatherapy. Other highlights include a bar/lounge, a sauna, and a terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kowakidani Station is 12 minutes away.

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
    • Japanese futons are provided based on the number of adults in the reservation.
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free train station drop-off
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private hot tub

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone

Frequently asked questions

Does Hakone Suishoen offer free cancellation for a full refund?

Yes, Hakone Suishoen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Suishoen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Suishoen?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Suishoen?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Hakone Suishoen and nearby?

Onsite recreation at Hakone Suishoen includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.

Are there restaurants at or near Hakone Suishoen?

Yes, there's an onsite restaurant.

Does Hakone Suishoen have rooms with private hot tubs?

Yes, each room has a private hot tub and a deep soaking bathtub.

What's the area around Hakone Suishoen like?

Hakone Suishoen is a short 7-minute walk from Hakone Kowakien Yunessun and 12 minutes' walk from Hakone Open Air Museum.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hakone Suishoen Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Breakfast
Trip

What guests liked

  • Breakfast was consistently described as top-notch, satisfying, and one of the best in Japan. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Incredible service/food and the grounds are stunning.
Haddon, 1-night trip

10/10 Exceptional

the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
janice, 2-night trip

10/10 Exceptional

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Hin Pang, 1-night trip

10/10 Exceptional

This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Andrew, 1-night trip

10/10 Exceptional

Staff, environment, services, food everything is excellent
Can Biao, 1-night trip

10/10 Exceptional

So amazing

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Brian, 1-night trip

10/10 Exceptional

Quality stay with clean spacious room, great food and nice private and public onsen baths
Ike, 1-night trip

10/10 Exceptional

Very cosy, excellent food
Alexander Ho, 2-night trip

10/10 Exceptional

Loved the service, amazing food and beautiful grounds!
Tyler, 1-night trip

10/10 Exceptional

Enjoy the stay here! Super friendly staff and love the beautiful heritage of the hotel.
Yimin, 1-night trip

10/10 Exceptional

Relaxing
Adrian, 1-night trip

10/10 Exceptional

Everything was excellent
jeffrey, 1-night trip

10/10 Exceptional

Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Valerie, 1-night trip

8/10 Very good

Food is good and staff friendly. In-room onsen is well maintained and clean
Eng Wah Tony, 1-night trip

10/10 Exceptional

Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk).
Victoria, 2-night trip

10/10 Exceptional

Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Sung, 1-night trip

10/10 Exceptional

One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Tinsay, 1-night trip

10/10 Exceptional

Great staff.
Lorne, 1-night trip

10/10 Exceptional

Service and food were excellent. The staff went out of their way to accommodate us.
Michele, 1-night trip

10/10 Exceptional

The staff are so very polite and helpful. They always put on a smile=) The lobby area is small but the view is really awesome! The room is with 2 stories, everything is neat and tidy, except a part of the wall was quite stained, we assumed it was from the coffee machine which was placed next to it. The signature part was the private onset bath (on the 2nd story), it was truly awesome, the tank was clean and it is very cosy! We enjoyed the facilities in the room, we wish to have spent on more night, except the toilet is separated from the shower place, which is downstairs. We were arranged to have breakfast on the 2nd floor in a compartment at the restaurant. It was really chill and full of tranquillity. We enjoyed the breakfast service so much! Highly recommend if you want to stay away from the common-large-brand-hotel, it's a star and quiet profile hotel
1-night trip

10/10 Exceptional

Worth every single yen.
Kevin, 1-night trip

10/10 Exceptional

We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Sharon, 2-night trip

10/10 Exceptional

Best stay ever

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Michelle, 2-night trip

10/10 Exceptional

Truly incredible experience from start to finish. Service first class, food impeccable and room and grounds picture-perfect. Cannot wait to return.
Nena, 1-night trip

10/10 Exceptional

Beautiful
Sanjuanita, 2-night trip