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Hotel Kajikaso

4.0 star property
Riverfront ryokan with restaurant, near Hakone Hot Springs

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At Hotel Kajikaso, you'll be within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 coffee shops/cafes, a bar/lounge, and a terrace. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • Hot springs
  • 2 coffee shops/cafes
  • Spa services
  • 4 meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Terrace
  • Elevator
  • Bathtub or shower
  • LCD TV
The current price is $185
$206 total
May 26 - May 27

Why we love this property

Healing hot springs
Relax in traditional Japanese ryokan with spa massages. Soak in mineral-rich hot springs, indoor and outdoor onsen, along a serene river.
Luxury ryokan comfort
Soak in traditional spring water bathtubs after turndown service. Rooms feature down comforters and complimentary stocked minibars.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Japanese Style Room with 10 tatami mats, River View

Japanese Style Room with 10 tatami mats, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with 10 tatami mats, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with 12.5 tatami mats, River View

Japanese Style Room with 12.5 tatami mats, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with 12.5 tatami mats, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with City View, Half Board

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with City View, Half Board

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for B-type Japanese 12 river view standard

B-type Japanese 12 river view standard | Down comforters, in-room safe, free WiFi, bed sheets

B-type Japanese 12 river view standard

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Twin Room, No Meal

Twin Room, No Meal | Down comforters, in-room safe, free WiFi, bed sheets

Twin Room, No Meal

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 6 Twin Futons

View all photos for Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down comforters, in-room safe, free WiFi, bed sheets

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

  • River view
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 108 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

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About the neighborhood

Map
688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Shogenji Temple - 5 min walk - 0.4 km
  • Sounji Temple - 6 min walk - 0.5 km
  • Hakone Toy Museum - 7 min walk - 0.7 km

Getting around

  • Haneda Airport (HND) - 104 min drive
  • Narita Intl. Airport (NRT) - 169 min drive
  • Hakone Yumoto Station - 5 min walk
  • Hakone Ohiradai Station - 6 min drive
  • Hakone-Itabashi Station - 8 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬1 min walk
  • ‪箱根てゑらみす - ‬4 min walk
  • ‪Timuny. - ‬4 min walk
  • ‪料理茶屋花さがみ - ‬3 min walk
  • ‪ハイカラ中華 日清亭 - ‬3 min walk

About this property

Hotel Kajikaso

  • At Hotel Kajikaso, you'll be within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 coffee shops/cafes, a bar/lounge, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 73 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Bed rails

What to do

  • Hot springs
  • Shopping
  • Golfing nearby

Working away

  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Arcade/game room
  • Spa services
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Be entertained

  • 50-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Guests with tattoos are not able to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Kajikaso Hakone

Hotel Kajikaso

Kajikaso Hakone

Kajikaso

Hotel Kajikaso Ryokan

Hotel Kajikaso Hakone

Hotel Kajikaso Ryokan Hakone

Frequently asked questions

Does Hotel Kajikaso offer free cancellation for a full refund?

Yes, Hotel Kajikaso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kajikaso?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Kajikaso?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Kajikaso?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Kajikaso and nearby?

Onsite recreation at Hotel Kajikaso includes hot springs. Enjoy amenities like spa services and an arcade.

Are there restaurants at or near Hotel Kajikaso?

Yes, there's an onsite restaurant that offers Japanese cuisine.

Does Hotel Kajikaso have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hotel Kajikaso like?

Hotel Kajikaso is located on the boardwalk/promenade in Yumoto, a short 5-minute walk from Hakone Yumoto Station and 7 minutes' walk from Hakone Toy Museum.

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Reviews

Hotel Kajikaso Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and beautifully presented, with traditional Japanese food options included in the stay. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Onsen
River

Reviews

Verified

8/10 Very good

Good location, about 400m from Train Station. Near to shops
CHEE HIONG, 2-night trip
Verified

6/10 Good

Family-friendly property but definitely a bit dated. The elevators had a funky smell. The living space was huge and the in-room bottomless beer amenity was pretty cool. Overall, it wasn’t bad for a short weekend trip to Hakone.
Michelle, 1-night trip
Verified

10/10 Exceptional

Great food and service; the rooms were clean, well-kept and spacious
Chih Feng, 1-night trip
Verified

10/10 Exceptional

This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay.
Maryam, 1-night trip
Verified

10/10 Exceptional

Extremely nice stuff, clean and vast room, great view and delicious traditional Japanese food.
xun, 3-night trip
Verified

10/10 Exceptional

The hotel is in a good location which close to the station and Tokyo’s center. The service is good, staff is friendly and support. I’m comfortable to stay here in a short trip at Tokyo.
Quan, 1-night trip
Verified

10/10 Exceptional

The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities.
Kinna, 1-night trip
Verified

10/10 Exceptional

wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!!
Carlotta, 2-night trip
Verified

10/10 Exceptional

Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around
Tommy Koh Siong, 1-night trip
Verified

8/10 Very good

Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old.
JIANING, 1-night trip
Verified

10/10 Exceptional

Romantic

It was such a romantic place loved every single minute of it. Very comfortable. Food was great, Our private onsen was so relaxing And even though we had a rainy day, it was nice just hanging around in our room and enjoying onsen
Danielle-joy, 2-night trip
Verified

10/10 Exceptional

The sound of the river flowing and the chirping of birds around Kajika Hotel was excellent. Access to Hakoneyumoto station was also easy and cenvenient. I am planning to stay Kajika Hotel with may family again soon. Thank you .
Yasunori, 1-night trip
Verified

10/10 Exceptional

Great traditional Onsen experience in Hakone

Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons.
Private outdoor hot bath
Room included both beds and tatamis
Great view of the river from room
Delicious kuroge beer for dinner
Linney, 1-night trip
Verified

8/10 Very good

It's value for money. Plenty of shops; cafe and restaurants nearby. Food quality needs improvement. Family room is small for four persons.
Cheuk Luen, 2-night trip
Verified

10/10 Exceptional

This Classic and traditional Japanese resort was wonderful! We decided to splurge and booked w half board- the breakfast and Dinner - all very traditional Japanese food, tasty and beautifully presented. We reserved the Japanese style room and enjoyed the comfortable futon. The Ofuro was empty when we went so we really enjoyed the ofuro - make sure to check out both the 6th floor and 2nd floor ofuro (M/F switch times). It was so close to the hakone yumoto station where it was convenient as the starting point for area sightseeing. For arrival, we took a bus from Okayama JR station for ¥480 which dropped us off half a block away from this Ryokan. Would recommend this Ryokan.
Cui-Zhu, 1-night trip
Verified

10/10 Exceptional

The most zen 24 spent in Japan.

This was a Japanese cultural dream. From the traditional meals to dressing in yukata everything was perfect. Even tho it may be out of the comfort zone of some westerners, I think everyone should stay at a ryokan. It’s truly the most zen experience! We even tried soaking in the onsite onsen. Try it! You won’t regret it!
Luke, 1-night trip
Verified

10/10 Exceptional

The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff.
1-night trip
Verified

6/10 Good

The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan.
Andrea, 1-night trip
Verified

8/10 Very good

The entrance into the building is nice and inviting. We checked in and were given two keys to the room, which are actual keys and not a card. Once we got to "our room" it was quickly discovered that there was an error in check in. Other people's belongings were still in the room and it was not the type of room we booked. Thankfully the people were not in the room and we called the front desk to let them know of the issue. They immediately came up and verified that they made a mistake and apologized profusely. They did fix the room issue and got us settled into the right room. They also gave us an apology gift for the mishap. The room had a great view of the river and the cherry blossoms. We had the half board, the food was pretty good but you do need to be open to maybe trying some new things as there are many traditional dishes that are served.
Savannah Renee, 1-night trip
Verified

10/10 Exceptional

Both the facility and service are top notch
Jinsong, 1-night trip
Verified

10/10 Exceptional

Staffs are friendly and helpful.
YIN PING, 2-night trip
Verified

10/10 Exceptional

It was just awesome. My friends and I had a great time.
Merchrist, 1-night trip
Verified

10/10 Exceptional

Great hotels, very Japanese style!
Alex Eliot, 1-night trip
Verified

10/10 Exceptional

Amazing place. Very attentive to kids in such a high-end establishment. Nice and close to the train station and with 2 x kids 6 and 2. We had an amazing time with personal in-room onsen.
Mark, 1-night trip
Verified

10/10 Exceptional

Yes!
JUNG HSIANG, 3-night trip