Unwind in Yumoto at Aura Tachibana, where the serene garden and indoor mineral hot spring create a tranquil atmosphere. Visit the sauna or enjoy a meal at one of two on-site restaurants, then unwind with WiFi and amenities like luggage storage.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Shogenji Temple - 1 min walk - 0.2 km
Sounji Temple - 4 min walk - 0.4 km
Hakone Toy Museum - 10 min walk - 0.9 km
Getting around
Haneda Airport (HND) - 104 min drive
Narita Intl. Airport (NRT) - 169 min drive
Hakone Ohiradai Station - 7 min drive
Hakone-Itabashi Station - 8 min drive
Hakone Yumoto Station - 10 min walk
Free train station pick-up
Free train station drop-off
Restaurants
はつ花そば 本店 - 6 min walk
箱根てゑらみす - 9 min walk
料理茶屋花さがみ - 8 min walk
ハイカラ中華 日清亭 - 7 min walk
茶のちもと - 5 min walk
About this property
Aura Tachibana
Aura Tachibana puts you within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include a terrace and a garden. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
45 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited
DONE
Transfers
Free train station shuttle
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Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Water dispenser
What to do
Hot springs
Working away
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Dining
Kaze no Yakata - Onsite restaurant.
Mori no Yakata - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Late check-in between 10:00 AM and 11:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone
Frequently asked questions
Are pets allowed at Aura Tachibana?
Sorry, pets aren't allowed.
Is parking offered on site at Aura Tachibana?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Aura Tachibana?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Aura Tachibana and nearby?
Onsite recreation at Aura Tachibana includes hot springs. Enjoy amenities like a sauna and a garden.
Are there restaurants at or near Aura Tachibana?
Yes, there are 2 onsite restaurants.
What's the area around Aura Tachibana like?
Aura Tachibana is a short 10-minute walk from Hakone Yumoto Station and 11 minutes' walk from Hakone Toy Museum.
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Reviews
Aura Tachibana Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a great variety of food and traditional Japanese delicacies. (13 reviews)
The in-room hot tub was a great feature at this property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Breakfast
Room
View
Train station
Towns
Location
Onsen
Reviews
Verified
10/10 Exceptional
Feb 25, 2026
The staff were incredible, they made our stay incredibly comfortable
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Excellent facility. Awesome Japanese food prepared. We do not eat pork and they catered for these needs. The Onsen experience was great.
Emad
Emad, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
staff is very courteous and attentive
food is wonderful
Po Yu
Po Yu, 1-night trip
Verified
8/10 Very good
Dec 31, 2025
The service is excellent. Thank you for your courtesy.
KING TEEN
KING TEEN, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Very professional staff and very knowledgeable
Bernadette
Bernadette, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Sally
Sally, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
bo seon
bo seon, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2025
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
MIRAT
MIRAT, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Best stay!
Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Hany
Hany, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2025
Lovely relaxing stay
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2025
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating.
The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains.
Our room had a private onsen which was great to have
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room.
The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
Mayuresh
Mayuresh, 3-night trip
Verified
10/10 Exceptional
Jul 23, 2025
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Glenda
Glenda, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2023
Had a great stay. Was well kept and clean.
Luke
Luke, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2024
Excellent staff and service
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2024
Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing.
Everyone is very polite and friendly. Also very helpful. Highly recommend.
Jacqueline
Jacqueline, 1-night trip
Verified
8/10 Very good
Dec 23, 2023
Has private bath . Good breakfast
Hoi Ying
Hoi Ying, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2024
The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.
Xuan-My
Xuan-My, 1-night trip
Verified
8/10 Very good
Apr 15, 2024
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Susan Khinh
Susan Khinh, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains.
The breakfast was luxurious, far more than I was expecting.
The staff was fantastic. Very friendly and very helpful. I would love to come back.
Jeremiah
Jeremiah, 1-night trip
Verified
8/10 Very good
Mar 26, 2025
Okay onsen
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
Benjamin
Benjamin, 2-night trip
Verified
8/10 Very good
Sep 21, 2024
The Good:
Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well.
The Bad:
The bed creaked so much and matress was not good for me at all.
Chris
Chris, 2-night trip
Verified
8/10 Very good
Sep 25, 2024
Amazing service
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Janna
Janna, 1-night trip
Verified
8/10 Very good
Jan 18, 2025
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast.
The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm.
You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Geoffery
Geoffery, 2-night trip
Verified
4/10 Fair
Nov 24, 2024
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though).
That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated.
Unfortunately the worst part of the entire experience was bed bugs.
Wish we had a better experience.