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Papaya Playa Project, Tulum, a Member of Design Hotels

4.0 star property
Beachfront hotel with spa, near Tulum Beach

Choose dates to view prices

Photo gallery for Papaya Playa Project, Tulum, a Member of Design Hotels

Casita Loft Ocean View | View from room
Creator video
Private pool
Beach/ocean view
Casa Arena | 1 bedroom, in-room safe, individually decorated, individually furnished
Escape to Papaya Playa Project, an upscale family-friendly hotel near Tulum Beach. Unwind at the beach bar, indulge in a detox wrap or Swedish massage at the spa, and enjoy continental breakfast with ocean views. With private beach cabanas and two outdoor pools with sun loungers nearby you can soak up some sun or engage in activities like beach volleyball.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Room service

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $333
$422 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room (Casa Viento)

1 bedroom, in-room safe, individually decorated, individually furnished

Room (Casa Viento)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Room, Private Pool (Casita Jungle, Ground Pool)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Private Pool (Casita Jungle, Ground Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Private Pool, Ocean View (Casita, Rooftop Pool)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Private Pool, Ocean View (Casita, Rooftop Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Private Pool (Casita Jungle, Rooftop Pool)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Private Pool (Casita Jungle, Rooftop Pool)

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Casa Coco)

1 bedroom, in-room safe, individually decorated, individually furnished

Room (Casa Coco)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 10
  • 5 King Beds

View all photos for Room (Casa Arena)

1 bedroom, in-room safe, individually decorated, individually furnished

Room (Casa Arena)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 4 King Beds

View all photos for Room, Private Pool, Ocean View (Casita, Ground Pool)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Private Pool, Ocean View (Casita, Ground Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Casita)

Room, Ocean View (Casita) | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, Ocean View (Casita)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Casa Palapa)

1 bedroom, in-room safe, individually decorated, individually furnished

Room (Casa Palapa)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 10
  • 5 King Beds

View all photos for Room (Casa Palma)

1 bedroom, in-room safe, individually decorated, individually furnished

Room (Casa Palma)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 4 King Beds

View all photos for Loft, Private Pool, Ocean View

Loft, Private Pool, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Loft, Private Pool, Ocean View

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Similar properties

Bathroom sink

Azulik - Adults Only

  • Spa
  • Airport transfer
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  • Free WiFi
7.8 out of 10, Good, 874 reviews
The price is $211
$258 total
includes taxes & fees
Dec 2 - Dec 3
Azulik - Adults Only
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About the neighborhood

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • SFER IK - 2 min walk - 0.2 km
  • Tulum Beach - 18 min walk - 1.5 km
  • Las Palmas Public Beach - 5 min drive - 3.2 km
  • Playa Paraiso - 6 min drive - 3.9 km
  • Tulum Mayan Ruins - 12 min drive - 8.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Cancun Intl. Airport (CUN) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kin Toh - ‬2 min walk
  • ‪Maya Tulum - ‬17 min walk
  • ‪Papaya Playa Beach Club - ‬2 min walk
  • ‪Mirador by Azulik - ‬2 min walk
  • ‪Zamas Restaurant + Bar - ‬7 min walk

About this property

Papaya Playa Project, Tulum, a Member of Design Hotels

Placing you within a 10-minute walk of Tulum National Park, Papaya Playa Project, Tulum, a Member of Design Hotels offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and facials. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A nightclub, a beach bar, and a terrace are other features.

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite extended parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Free beach club
  • Beach yoga
  • Beach volleyball
  • Evening entertainment
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • 1 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

Spa Papaya Playa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 009-007-001572/2025

Also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project
Papaya Playa Project A Member of Design Hotels
Papaya Playa Project, Tulum, a Member of Design Hotels Hotel
Papaya Playa Project, Tulum, a Member of Design Hotels Tulum

Frequently asked questions

Does Papaya Playa Project, Tulum, a Member of Design Hotels offer free cancellation for a full refund?

Yes, Papaya Playa Project, Tulum, a Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Papaya Playa Project, Tulum, a Member of Design Hotels?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, there's free self parking.

Is airport shuttle service offered by Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, an airport shuttle is available. The charge is USD 180 per vehicle one-way.

What are the check-in and check-out times at Papaya Playa Project, Tulum, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Papaya Playa Project, Tulum, a Member of Design Hotels and nearby?

Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Papaya Playa Project, Tulum, a Member of Design Hotels also has a nightclub and a private beach, as well as spa services and a garden.

Are there restaurants at or near Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, there's an onsite restaurant that offers Mexican cuisine.

What's the area around Papaya Playa Project, Tulum, a Member of Design Hotels like?

Papaya Playa Project, Tulum, a Member of Design Hotels is a short 9-minute walk from Tulum National Park and 18 minutes' walk from Tulum Beach.

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Papaya Playa Project, Tulum, a Member of Design Hotels Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Beach
Location
Restaurant
Drinks
View
Shower
Trip

What guests liked

  • The rooftop pool and infinity pool by the bar were favorite hangout spots with stunning views and great amenities. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely resort great staff and amenities!
Jodey, 4-night trip

10/10 Exceptional

Amazing hotel .
Lydia, 2-night trip

10/10 Exceptional

When you think of paradise, think of this place
Zvikomborero, 4-night trip

8/10 Very good

We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Kevin, 2-night trip

8/10 Very good

beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
Miranda, 6-night trip

2/10 Poor

Bad experience

Had an incident on the check out day, and the hotel staff didnt even try to reach out to make a statement or explanation. Worst than that, they ignored all of our messages and contacts. Too bad, because that turned our stay a terrible Mess! Would never recomend or come back. It is not sorry all the money that we spent!.
Leonardo, 2-night trip

10/10 Exceptional

Amazing property very unique and safe. Service was 10/10 Sofi very helpfully and friendly Thanks again 🙏
Luis, 3-night trip

10/10 Exceptional

The property was beautiful. Staff was so friendly and helpful with everything. It seemed as though we were in a whole new world. Room was so beautiful also, just great. We would definitely come back again
Abel, 3-night trip

2/10 Poor

Not clean at all. Not the place u feel comfortable at all
fereshteh, 1-night trip

2/10 Poor

Extremely unwelcoming. You pay for. $750 dollar room, and they treat you like your nothing. The staff was stuck up, rude, unwelcoming, unhelpful, and they expected a top for just looking at them after you spend a fortune to even stay there. They never asked us if we needed anything by the “serviced pool” which was only about 7 by 5 feet pool for the public.the second pool was small and unserviced. 1 drink at their supposedly EDM party was $38 usd plus a tip. You need to add money to a bracelet and if you don’t use it you loose it. We felt robbed the whole time. We travel a min of 5 times a year for the past 7 years and this was by far the worst experience ever. The beach is very dirty and they have money to clean it but they didn’t.
Vanessa, 1-night trip

10/10 Exceptional

We had a great stay at PPP! Super relaxing, great service, food, and location. We took a morning yoga class as well, which was very pleasant. All the staff were super kind and made our stay feel really special. We had a jungle casita with a rooftop pool. The rooftop pool was a great decision, I was in it every morning and night while we were there. We were nested slightly in the jungle, a perfect distance away from the beach. The water pressure in the open shower was so perfect. It is hard to describe how great the water pressure was. There is not a coffee maker in the room full disclosure. It didn’t matter during my trip because I wanted a cappuccino every morning anyway. I enjoyed the short jungle stroll to the on-site café before my morning splash. I really loved this trip, it was wonderful and I would easily book this room again.
Sophia, 4-night trip

10/10 Exceptional

Experiencia eléctrica e inolvidable

Mi estancia en Papaya Playa Project fue simplemente espectacular. Desde la llegada se percibe un ambiente único, lleno de detalles que mezclan naturaleza, arte y diseño contemporáneo. La habitación estaba impecable, con una decoración auténtica que refleja el espíritu bohemio y sofisticado del lugar. El evento de Jan Blomqvist fue el complemento perfecto: música vibrante, decoración innovadora y un entorno que logra generar una experiencia eléctrica, renovada y fresca. La iluminación, las instalaciones y la vibra general del espacio hicieron que todo se sintiera mágico. Las amenidades también son un punto fuerte: la alberca privada con vista al mar, los espacios al aire libre y las áreas comunes están pensadas para relajarse y desconectarse del mundo. El personal fue atento en todo momento, logrando que la experiencia fluyera con comodidad y buen servicio. En conclusión, es un lugar que recomiendo ampliamente tanto para descansar como para disfrutar de experiencias únicas. Papaya Playa Project combina lujo, naturaleza y arte en un mismo espacio, logrando que cada momento sea memorable.
Oscar A, 1-night trip

2/10 Poor

Too expensive and poor conditions, the spa , the restaurant
Ernesto, 3-night trip

10/10 Exceptional

Everything was good and beautiful in this place i love it
Henry, 12-night trip

10/10 Exceptional

Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
Josel, 9-night trip

2/10 Poor

Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.
David, 1-night trip

10/10 Exceptional

Best stay at papaya playa
Krutarth, 3-night trip

10/10 Exceptional

Fue una buena experiencia!
Manfred, 4-night trip

10/10 Exceptional

Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Anna, 2-night trip

10/10 Exceptional

Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
Alexandra, 2-night trip

8/10 Very good

Otel güzel

Otel çok güzel sadece kahvaltı seçeneğimiz fazla yoktu bi tost birde meyve tabağı ve çay verdiler diğer her şey ekstra yediğimiz kahvaltı için ekstra ücret normal kahvaltı fiyatından daha pahalıydı
Bülent, 3-night trip

2/10 Poor

Pesadilla Playa Project

Pesadilla Playa Project. Un lugar totalmente sobrevalorado. No limpian la alberca privada, el restaurante es una absoluta estafa en la que dos cervezas y un par de hamburguesas te terminan saliendo en mas de 125 dólares. El Beach Club ya no tiene nada de ambiente. Los camastros se ven viejos y sucios. Ni siquiera tienen la delicadeza de revisar si los frascos de jabón y shampoo tienen producto. Muy mala experiencia en un hotel cien por ciento diseñado para estar a los turistas. Tan acostumbrados están a que los huéspedes se vayan antes de tiempo que ni siquiera les sorprendió que hiciéramos checkout antes de tiempo. Es más, ni siquiera nos preguntaron las razones de nuestra partida, lo mínimo que uno esperaría de un hotel con ese tipo de costo.
Mauricio, 4-night trip

10/10 Exceptional

We enjoyed the place a lot
Steve, 4-night trip

8/10 Very good

Facility is a bit old
Koichi, 2-night trip

4/10 Fair

Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
Kamyar, 3-night trip